Toppers Spa/Salon Rittenhouse

Mylynn is the best. She gives the best pedicure I ever had. It's a pleasure to sit in her chair. My feet never felt so good. Pros: the best pedicure ever Cons: I was sorry when it had to end more

Mylynn is the best. She gives the best pedicure I ever had. It's a pleasure to sit in her chair. My feet never felt so good. Pros: the best pedicure ever Cons: I was sorry when it had to end more

Toppers Newtown - Don't go to be papmered! And the time I had a facial was a nightmare. Yes it was relaxing, but when I came out and looked in the mirror, I saw that my make up was smeared all over my face, and was not washed off first. This disturbed me as you can imagine, all the steps of steam, and pore opening, and cleansing was subjecting my pores to mascara that was all over my face. What was this girl thinking? I felt like my face and pores were cleaner before I exposed my self to that mess. And talking to the manager is like talking to a wall. She does not understand English very well, and did not agree with me that it is a problem to come out of a facial with mascara smeared all over your face. Then she offered my 10% off on my next facial - WHAT A JOKE! Another free facial would have been appropriate. \r The music is in poor quality and taste. A lot of static, and the selection for a massage was fast and racy like you are running a race, but that was piped through the whole place.\r I told the staff every time I went there is no soap in the ladies room, and am told maintience does that and they don't have a key. - I said, buy a soft soap dispenser. They never have. Never any soap! Pros: There is one great massage theripst there - just one. Cons: Needs new management more

Toppers Newtown - Don't go to be papmered! And the time I had a facial was a nightmare. Yes it was relaxing, but when I came out and looked in the mirror, I saw that my make up was smeared all over my face, and was not washed off first. This disturbed me as you can imagine, all the steps of steam, and pore opening, and cleansing was subjecting my pores to mascara that was all over my face. What was this girl thinking? I felt like my face and pores were cleaner before I exposed my self to that mess. And talking to the manager is like talking to a wall. She does not understand English very well, and did not agree with me that it is a problem to come out of a facial with mascara smeared all over your face. Then she offered my 10% off on my next facial - WHAT A JOKE! Another free facial would have been appropriate. \r The music is in poor quality and taste. A lot of static, and the selection for a massage was fast and racy like you are running a race, but that was piped through the whole place.\r I told the staff every time I went there is no soap in the ladies room, and am told maintience does that and they don't have a key. - I said, buy a soft soap dispenser. They never have. Never any soap! Pros: There is one great massage theripst there - just one. Cons: Needs new management more

Toppers Newtown - Don't go to be papmered! And the time I had a facial was a nightmare. Yes it was relaxing, but when I came out and looked in the mirror, I saw that my make up was smeared all over my face, and was not washed off first. This disturbed me as you can imagine, all the steps of steam, and pore opening, and cleansing was subjecting my pores to mascara that was all over my face. What was this girl thinking? I felt like my face and pores were cleaner before I exposed my self to that mess. And talking to the manager is like talking to a wall. She does not understand English very well, and did not agree with me that it is a problem to come out of a facial with mascara smeared all over your face. Then she offered my 10% off on my next facial - WHAT A JOKE! Another free facial would have been appropriate. The music is in poor quality and taste. A lot of static, and the selection for a massage was fast and racy like you are running a race, but that was piped through the whole place. I told the staff every time I went there is no soap in the ladies room, and am told maintience does that and they don't have a key. - I said, buy a soft soap dispenser. They never have. Never any soap! Pros: There is one great massage theripst there - just one. Cons: Needs new management more

I had European facial followed by Signature pedicure at Toppers off of Rittenhouse square. This place left me very puzzled because it looks like a luxury spa but the services are almost blue collar. I am the most surprised with the level of staff personnel. They all seemed like nice people but they were not professional. From the receptionist to the women folding towels on client's couches, the overall experience was very average and it was not relaxing at all. My facial was below average in a thin walled room that was way too bright. My facialist talked to me the entire time in full voice as if she was a clothing sales girl on walnut street. There was absolutely no massaging of the face, the products were just put on my face and I sat there for 10 minutes with a mask on as the facialist left the room. My pedicure looks fine but the girls on the pedicure floor were nothing different from a walk in nail shop. They talked about their peronal lives in full voice. I now know how much one of them hates their ex husband's new wife. This is a 'luxury spa'? The manager of this spa must not take their job seriously. Toppers spa staff need to be more courteous, professional and the manager need to gear them towards top notch client satisfaction. more

I had European facial followed by Signature pedicure at Toppers off of Rittenhouse square. This place left me very puzzled because it looks like a luxury spa but the services are almost blue collar. I am the most surprised with the level of staff personnel. They all seemed like nice people but they were not professional. From the receptionist to the women folding towels on client's couches, the overall experience was very average and it was not relaxing at all. My facial was below average in a thin walled room that was way too bright. My facialist talked to me the entire time in full voice as if she was a clothing sales girl on walnut street. There was absolutely no massaging of the face, the products were just put on my face and I sat there for 10 minutes with a mask on as the facialist left the room. My pedicure looks fine but the girls on the pedicure floor were nothing different from a walk in nail shop. They talked about their peronal lives in full voice. I now know how much one of them hates their ex husband's new wife. This is a 'luxury spa'? The manager of this spa must not take their job seriously. Toppers spa staff need to be more courteous, professional and the manager need to gear them towards top notch client satisfaction. more

I had European facial followed by Signature pedicure at Toppers off of Rittenhouse square. This place left me very puzzled because it looks like a luxury spa but the services are almost blue collar. I am the most surprised with the level of staff personnel. They all seemed like nice people but they were not professional. From the receptionist to the women folding towels on client's couches, the overall experience was very average and it was not relaxing at all. My facial was below average in a thin walled room that was way too bright. My facialist talked to me the entire time in full voice as if she was a clothing sales girl on walnut street. There was absolutely no massaging of the face, the products were just put on my face and I sat there for 10 minutes with a mask on as the facialist left the room. My pedicure looks fine but the girls on the pedicure floor were nothing different from a walk in nail shop. They talked about their peronal lives in full voice. I now know how much one of them hates their ex husband's new wife. This is a 'luxury spa'? The manager of this spa must not take their job seriously. Toppers spa staff need to be more courteous, professional and the manager need to gear them towards top notch client satisfaction. more

I have been going to Toppers-Phila. for close to 10 years and have had my hair styled by Albert for the entire time at Toppers! I have moved 3 times since I first went to Albert and I currently drive an hour to get to him! He is one of the best I know and refer as many of my friends, family and colleagues to him as I can! Your opinion counts and he wont let you do something drastic without knowing all the consequences! Albert is always open to change and will listen to suggestions you have / like - then he will put his own spin on it which is usually the best! I went from having hair to my waste to a bob over a period of 4 years and each and every time - Albert was the best! Also, he remembers you and your life experiences you talk about which is extremely rare! I would recommend Albert for anything you want to do! more

I have been going to Toppers-Phila. for close to 10 years and have had my hair styled by Albert for the entire time at Toppers! I have moved 3 times since I first went to Albert and I currently drive an hour to get to him! He is one of the best I know and refer as many of my friends, family and colleagues to him as I can! Your opinion counts and he wont let you do something drastic without knowing all the consequences! Albert is always open to change and will listen to suggestions you have / like - then he will put his own spin on it which is usually the best! I went from having hair to my waste to a bob over a period of 4 years and each and every time - Albert was the best! Also, he remembers you and your life experiences you talk about which is extremely rare! I would recommend Albert for anything you want to do! more

I have been going to Toppers-Phila. for close to 10 years and have had my hair styled by Albert for the entire time at Toppers! I have moved 3 times since I first went to Albert and I currently drive an hour to get to him! He is one of the best I know and refer as many of my friends, family and colleagues to him as I can! Your opinion counts and he wont let you do something drastic without knowing all the consequences! Albert is always open to change and will listen to suggestions you have / like - then he will put his own spin on it which is usually the best! I went from having hair to my waste to a bob over a period of 4 years and each and every time - Albert was the best! Also, he remembers you and your life experiences you talk about which is extremely rare! I would recommend Albert for anything you want to do! more

Rachel practically took my eyebrows off a week before my wedding. I had to fill them in with pencil. And then she had the nerve to tell me ""Thicker brows may be more flattering now a days.""\r \r I had an appointment, but waited a long time to even be acknowledged by a receptionist.\r \r There are many nice spas in center city, I would not go back here. more

Rachel practically took my eyebrows off a week before my wedding. I had to fill them in with pencil. And then she had the nerve to tell me ""Thicker brows may be more flattering now a days.""\r \r I had an appointment, but waited a long time to even be acknowledged by a receptionist.\r \r There are many nice spas in center city, I would not go back here. more

Rachel practically took my eyebrows off a week before my wedding. I had to fill them in with pencil. And then she had the nerve to tell me "Thicker brows may be more flattering now a days." I had an appointment, but waited a long time to even be acknowledged by a receptionist. There are many nice spas in center city, I would not go back here. more

I just recently went to Toppers in Newtown and had an amazing experience. Everyone was so friendly and all of the services i had done were the best! I have never in my life had such a great time at a spa. I sent my mother and her friends there, and they too were very pleased! I'll be back soon, it was great! Pros: Everyone who worked there was friendly Cons: Doesn't have hair/makeup/or mens yet more

I just recently went to Toppers in Newtown and had an amazing experience. Everyone was so friendly and all of the services i had done were the best! I have never in my life had such a great time at a spa. I sent my mother and her friends there, and they too were very pleased! I'll be back soon, it was great! Pros: Everyone who worked there was friendly Cons: Doesn't have hair/makeup/or mens yet more

I just recently went to Toppers in Newtown and had an amazing experience. Everyone was so friendly and all of the services i had done were the best! I have never in my life had such a great time at a spa. I sent my mother and her friends there, and they too were very pleased! I'll be back soon, it was great! Pros: Everyone who worked there was friendly Cons: Doesn't have hair/makeup/or mens yet more

The management of Toppers in Newtown is very inconsiderate.........I thought Toppers had a wonderful reputation until today. Over one week in advance, i booked a package consisting of massage, lunch and facial. The massage was great..........lunch was fine...........then after sitting for 1 1/2 hours, I was informed that I was not scheduled for a facial today and that it was the following Saturday. Since when do parts of a package get spread over two visits??? From there, it was downhill as my special day was ruined. And, to make matters worse, Isabella (manager) promised to call when she was done her clients and she still hasn't called!I What a shabby organization! Pros: A couple of the girls who work there are nice Cons: Management is rude and inconsiderate more

The management of Toppers in Newtown is very inconsiderate.........I thought Toppers had a wonderful reputation until today. Over one week in advance, i booked a package consisting of massage, lunch and facial. The massage was great..........lunch was fine...........then after sitting for 1 1/2 hours, I was informed that I was not scheduled for a facial today and that it was the following Saturday. Since when do parts of a package get spread over two visits??? From there, it was downhill as my special day was ruined. And, to make matters worse, Isabella (manager) promised to call when she was done her clients and she still hasn't called!I What a shabby organization! Pros: A couple of the girls who work there are nice Cons: Management is rude and inconsiderate more

The management of Toppers in Newtown is very inconsiderate.........I thought Toppers had a wonderful reputation until today. Over one week in advance, i booked a package consisting of massage, lunch and facial. The massage was great..........lunch was fine...........then after sitting for 1 1/2 hours, I was informed that I was not scheduled for a facial today and that it was the following Saturday. Since when do parts of a package get spread over two visits??? From there, it was downhill as my special day was ruined. And, to make matters worse, Isabella (manager) promised to call when she was done her clients and she still hasn't called!I What a shabby organization! Pros: A couple of the girls who work there are nice Cons: Management is rude and inconsiderate more