Carpet Dryclean, Inc

A month ago I spent a lot of money with Stanley Steamers and they left my carpet feeling icky and grungy and icky.. and the carpet was better off before they ever stepped into my home! I knew I needed someone to come and clean whatever solutions they left on my carpet that had them feeling so disgusting!!! I came to City Search and saw almost 600 feedbacks, so let's be serious... try someone else? NO! I'm upset I'm not the 600th 5 star review.. I wanted to be. Jose and Jose came to my house. SMILING, HAPPY, FRIENDLY and if I owned a company I would want them on my team... absolutely superb and I will have them back to my home again. As for the dry cleaning of my carpet, it was fantastic. Not wet, not sticky, and although not every old dog pet stain came up, 75% did and I could not be happier. Some were a year old from a sick dog, so I didn't expect a miracle, but let me tell you how it feels... because that's key. The grunge is GONE. The sticky solution is GONE. My carpet is DRY. My carpet is CLEAN. My carpet smells NICE. I am so very happy that I will definitely ask for Jose and Jose to come to my house again. AND YES, this is why they have so many positive feedbacks. HIGHLY RECOMMEND ! Pros: Dry carpet when they are done. Never wet and no chances of mold or mildew. Cons: Expensive. Definitely not a cheap experience, but for me it was worth it. more

Carpet Dryclean is the best carpet cleaner I have ever used! Elmer and his helper (sorry I didn't get his name) were extremely polite, efficient and did a fantastic job. My carpet looks brand new! I will certainly use this company exclusively in the future. They did a wonderful job moving my furniture and putting it back in its proper place. I got good instruction on the proper care of my carpet as well. They were in and out in a short time, but I truly got my money's worth! I would give this company a six-star rating!\r Pros: Polite, efficient, carefull with furniture, informative, great value more

I used Carpet Dryclean at the recommendation of a friend. Found them to be extremely efficient and helpful. Did a great job with a problem area. Would recommend them and will use them again. more

I was just thrilled to see the outcome of having my carpet dry-cleaned. The service was excellent. The service technician was the most polite and informative person I have ever had in my home doing work. He was friendly, explained how he would clean the carpet, was very careful when he moved furniture around the room, didn't rush through the work, and most importantly, worked diligently to get the job done. From my experience with the Carpet Dryclean, I will continue to call on them to do all my carpet cleaning. I have only been in my home about 6 years and was just dreading to have my carpet cleaned because I was used to the ""water"" method. The Carpet Dryclean was referred to me by a friend who has used them for several years. I can now say how thrilled I am to have received this excellent referral. No waiting for the carpet to ""dry"" before you could walk on it. It looks excellent! and the overall service was outstanding. I have already referred them to others. I highly recommend them. Pros: Polite people & friendly, Informative, Took their time, Careful, Worked hard, Carpet left Dry more

Carpet Dryclean was everything I expected and more. Very friendly and professional staff, flexible scheduling - I was able to get a late afternoon time 5:00, on time, received a courtesy call before arrival and a follow up call the next day, good explanation of pricing, very clean carpets and quick drying time. Very happy with service! more

We had sick dog stains and smells and Carpet Dryclean easily removed both. Plus, no damage to the carpet and NO drying time! My 3 year old was playing on the floor as soon as it was done. Miguel was our technician and he was very professional, and personable. A good representative for a good company. Pros: everything Cons: nothing more

I just had my family room and bonus room carpets cleaned today by Jairo and Yakelin. They were on time (actually early), friendly and very courteous. My carpets look GREAT! I never thought the carpet in the bonus room would come clean. There were pet stains, food and drink stains and marker stains on the carpet. They all came out. Thank you for doing such a wonderful job. I will definitely be calling to have the rest of my house carpets cleaned. Pros: on time and professional, the cost was even lower than I expected more

We really needed some good carpet cleaning and we got it! We had alot to be cleaned-- from high traffic areas to pet areas to kid areas... and it all came out great! I was happy that I was able to call and get an appointment on just the day I needed, which could be difficult with the busy holiday season and everyone getting ready to entertain. The team arrived on time, checked things out and went right to work. I recommend this dry clean method so that you, pets, family can get right back onto the carpet just after they are through. Very happy with this service! Pros: great cleaning, on time arrival, quick and easy scheduling, professional staff more

The individuals doing the work were friendly and professional. Did a great job moving things around. Went straight to work. Process ""lifted"" the carpets to make them look new. Cleaning process removed stains and left carpets looking clean. The price is rather expensive so I hope all the claims (removing allergens, stain treatment, etc.) do what they said. Arrived on time! Gave us some product to use if we needed it to remove any spills that may occur later.\r \r \r Pros: Removed stains, fluffed carpet Cons: Price more

I had seen the trucks driving around the raleigh area and decided to call this week to see if they could accommodate me sometime this week or next before christmas the man i spoke with was very personable and stated that would be no problem i believe i had called on tues and we set up an appointment for the upcoming Saturday, I explained that because i had heavy furniture it would probably be in their best interest to send 2 people as it would be a difficult task at best. They were scheduled for 2:30 pm and called about 20 minutes prior to say they would be about 25 minutes late, no problem, they arrived at the allotted time they had mentioned, they were very pleasant and introduced themselves, altho my memory is bad so i only remember the older man's name miquel but both were very polite . They explained their product gave me a test demonstration and continued. The carpets had numerous coffee stains, tea , and orange juice and who knows what as the garbage leaked as we were taking it downstairs . I was hesitant at first thinking how could you clean a carpet dry clean with no water , but alas, they did it and it is wonderful it is back to its original color which is cream color, yea probably a poor choice if you have children but we don't so it really is nice... I would definately use their service again and i would only ask for miquel and his helper to come out.. they were pleasant and very service oriented.. If all businesses were run like this perhaps the american based companies would fair out better. Pros: service, service, service, Cons: none that i can think of more

I used Carpet Dryclean to clean the carpets before we moved to a new house. Even though the berber carpet was only a year old, there was a large black stain in a bedroom and the previous owner was a smoker. I was pleasantly surprised how well the black stain was removed. Also, I purchased a bucket of the cleaning medium because we have 3 small dogs who would no longer have a dog door and access to a large fenced yard. This has been a great ""carpet saver"" since we've had several pet accidents as the dogs have become used to the new idea of having to go outside on a leash. This has been more successful at cleaning the accidents than all the other products I tried when they were puppies. I will definitely use them again. more

So my house, and consequently my carpet, is 5 years old. During that time I had my carpets steam cleaned once. I was satisfied with those results, but now that I've seen what carpet dry cleaning can do, there's no comparison.\r First - the company is extremely well run. The carpet experts showed up on time with a smile on their faces. Carlo (great guy) showed me a pet stain that was a few weeks old. He peppered the spot with powder, ran over it with their brush machine, and VIOLA. The spot was gone. Not only that, the carpet was dry. I was excited to see what they could do the other spots: I have a 5 year old dog who was a puppy for 4 of those years. My cat is 12 and she often gets an upset tummy. 'nuff said.\r Carlo was up front about what stains they could lift and which they couldn't. I had a red ink pen bitten in two (courtesy of our puppy). That type of stain wont budge. The other bio-related stains (dirt, urine, etc) are treatable.\r My 1350 sqft house took about 40 minutes to treat. You get a run down with the receipt when they're finished - they suggest treating the carpet every 6 months. There wasn't really any sticker shock at the price, I was prepared - they give great estimates over the phone.\r So is it too good to be true? It's very, very effective, but there are some cons:\r 1. a fine white dusting is left on your furniture (and everything else). It takes a few days for all that to settle.\r 2. while it's settling, my wife and I experienced coughing which we could only relate to the dust. The coughing lasted a couple days. Luckily the stuff is organic and harmless, right??\r 3. The residual powder sits in the carpet until you vaccuum it up. Pray you have a strong vacuum!\r 4. A couple stains did reappear, but just barely. \r \r Do yourself a favor and buy a tub of the cleaner ($20) when they're done. And buy a strong bristle brush to work in the magic. I no longer fear the pet stains.\r Pros: Wow! Did I just get new carpet?? Cons: previously listed more

I was very happy with the service I received when Miguel and Jessie with Carpet DryClean came to clean our carpets. Miguel was extremely thorough and gave me a lot of information about continuing to care for the carpet and they worked quickly and efficiently. I will definitely have them come again!! Pros: Knowledgeable, fast, detailed more

Workers were very courteous, explaining pricing and procedure for carpet cleaning. Great job on carpets, nice that you don't have to wait for it to dry. Maybe a little more than standard cleaners, but organic cleaning great for allergies. Pros: very clean, prompt, followup too! Cons: A little pricey, but within quoted range more

This carpet company did an excellent job and were very easy to work with. The carpet smelled and felt so clean after they left. I was very pleased. Pros: Very conscientious workers. more

This was a new crew for us and they really set a new standard. Their attention to detail and careful consideration of our furniture is much appreciated. Both floors look great - even the spots in the girls playroom came up and the carpet looks new again. We'll be calling again soon. Pros: Beats steamcleaning anyday - and nice scent too Cons: Residual powder will require a good dusting and vacuuming 3-4 days after cleaning. more

Wow!!! I heard the ads on 680 WPTF and decided to call for an estimate before I replaced a lot of carpet before we moved out of this home. I will not have to replace the carpet after Carpet Dryclean came today. It looks brand new again. The service was impecible and Miguel and Jesse were friendly and hard working. They finished on time and the house smells wonderful. I highly recommend Carpet Dryclean to everyone!!! Pros: Service, friendly technicians and office staff, price was reasonable. more

They cleaned the worst area first just to see if we wanted them to continue. What more can you ask for? We obviously had them continue. They explain the process and care about the job they do. Very nice, very professional, very thorough. Miguel and Jessie were great and I will ask for them again. Pros: honest, friendly, accurate, you get to see how it works before you continue with the service. more

I was very impressed with the product and the service. Miguel Polo was the technician, he was early, he explained the reprocess in detail, and did a great job of cleaning my 2 area rugs and 2 hallway runners and cleaning up when he was finished. He even gave me his cell phone number and told me to call anytime, even if it is late in the evening, if I needed additional information or did not know what to do, or had a emergency. The was even a followup call to make sure everything went fine. I would definitely recommend Carpet Dryclean product process and staff. Pros: Organic product, great service, very prompt Cons: cannot think of anything more

I e-mailed Earl at Carpet Dry Cleaning last evening and received a call this am from him. He was so pleasant and was able to fit me in his schedule today. I am expecting company this weekend and the re-model crew just left this morning. This really got me out of a bad situation. The service I received from Miguel and Jesse was outstanding. They know their job, they were plesant and very happy employees. Miguel took the time to explain the dry cleaning process and I was very thrilled with the outcome, not to mention the carpet looks great and it smells great in my house. I would highly recommend this company and when you call, ask for Miguel and Jesse, they are so good at what they do and nice guys to have in your home. Pros: Great service, great process, great employees more