Bride Beautiful

I don't usually post, but I wanted to provide an alternate experience relative to some of the other ones people have reported on here (especially since some of them almost scared me off). more

I never post on these sites but reading these reviews I have to say my thoughts on this store! I came here for the first time after going to a bridal show and called an hour before and made an appointment and they got me in right away! When I went in they gave me 5 clips and told me to pick 5 dresses I liked and then we would go from there I did so and tried on the dresses and plus two more before I narrowed it down to 3 I loved! Not only was my consultant great all the other consultants in the store were amazing as well! Even the owner was very helpful coming up and telling me what I could do to make the dress perfect for my wedding! I ended up leaving without a dress and went to 5 other salons and tried on around 40 dresses before I came back to BB! When I came back the same consultant helped me back into the same 3 dresses I loved and when I got to the 3rd one I couldn't make a decision I must have walked around and stayed in that dress for 30 minutes before I said YES! The consultant never pressured me never hurried me and once again everyone was WONDERFUL! I cannot recommend this place enough! Everyone has a different experience everywhere but please do not let the bad reviews deter you from going this place is great and they listen to what you want and your price range! Hope this helps! Happy dress shopping!! :P more

Friends, I have shopped at BB both as a Bride and Bridesmaid. Likewise, I have visited other stores in the area so I can readily compare these shops. BB is not as swanky (nor costly) as Lori's but it's not as bossy/rude as New Natalie's (they have the worst customer service of all area shops IMHO). Individually, the clerks are friendly but the shop as a whole has some policies that are off-putting. more

If only the option to give no stars was available! I went to Bride Beautiful this past Sunday after having two friends give me glowing reviews. I was very excited because my fiancee and I had just finally decided on a wedding date. He lives in another country, so we are going to have two weddings, therefore, I will be buying two dresses. I wanted something simple and elegant for the first wedding and I had a small budget. The sales associate suggested I look at the bridesmaids dresses. This is a sample of some of her rude behavior: 1.) She abandoned us in the bridesmaids section and hardly wanted to help me. She was actually with another appointment during mine! 2.) After asking my friend and I to select bridesmaids dresses for me to try on she criticized each choice and made rude facial expressions. She kept trying to get me to try on dresses that only she looked and listened little to my wants and needs or the fact that I had never tried on bridal gowns before that day! Plus, my friend that was with me did more helping in getting the gown on and off then the sales associate ever did. 3.) Though she was a plus sized lady herself and told me that she had bought her dress at the same store and that it was a bridesmaids dress, she said that there were few dresses in the store for me to try on...I am an 18, that is not a hard size to find! Furthermore, she kept arguing with me that I could not be an 18 and must be a smaller size -- flattering, yes, but not helpful when finding a dress that fits correctly. 4.) She was reluctant to show me dresses in the sale room and did not even mention that area until my friend (who had recently purchased her dress at this store) asked her to show us. 5.) She denied multiple times that they had a destination wedding bridal gown section, though my friend had tried on dresses from that section months before. She insisted that the dresses with all the tulle and puffiness were the lightest dresses on the market and I would not find one lighter!?!?! 6.) She kept trying to persuade us to go David's Bridal and admitted that since our price point was low that that was the reason why she was giving us little help. 7.) She actually had the audacity to criticize what I wore into the store -- jeans, a tank top and a shrug sweater! This was supposed to be one of the happiest and exciting days of my wedding planning and instead this store stoled that from me. If you want people to pay top dollar for your dresses and be stick then, then put that on your website. If there is a dress code to be able to shop in the store then also put that on your website! Not only have you lost my business, but I will continue to persuade people that I know to shop elsewhere. This was the worst shopping experience ever. I hope the owners of this store pays attention to the reviews on this website and does something to improve their customer service training of employees. more

(Brief Intro) Both me and my cousin are getting married. I'm her maid of honor, and she's my matron of honor. She lives in GA & I live in NYC. Since I was visiting her for a few weeks, we decided to start looking at wedding gowns. This day was supposed to be a special day for both of us! We had our family there and this dump was just an embarrassment. She isn't too savvy when it comes to planing a wedding or bridal lingo. We both had appointments for two separate times just so we could give each other our full support. Mine was for 1pm and hers was for 2:30pm. Once we showed up, we did the extended sign in, and waited for our consultants. Two little old white ladies were going to work with us... My cousin got seen before me [which isn't the way we wanted it-- but whatever] and her consultants name was Sheeri (or something like that). The beginning of the appointment was OK aside from their lack of ability to maintain appointments. Once we picked out the dresses and my cousin went into the room to try it on, sheeri's attitude began. My cousin is very shy about her body (she's saving herself for marriage) so she asked me to come in and help her cause she's more comfortable with me. My aunt snapped a picture on her camera phone of her daughter in the gown and they told us it wasn't allowed. OK fine! No pics were taken after that. But every time we touched our phones Sheeri felt the need to continuously say something about us being on our phones. Not to mention, she sucked her teeth when my cousin said she didn't know what a blusher was. Seriously? Not everyone knows that! Blusher-The sheer fabric that goes over your face while walking down the aisle. Yes, I thought it was the veil that went over your face and on your head. From that moment we were fed up! Once it came time for me to pick my dresses, my consultant pointed me to a room that had the plus size dresses. I'm a size 18, but I could only get into a size 26. whoooaaa! Their sizes run extremely small! Most of their samples are a size 10.IF YOU'RE A SIZE 16+, IT'S A WASTE OF TIME COMING HERE! She didn't even help me put on my dress! my cousin had to do that feeble old womans job for her. She also practically accused my cousin of steeling her cheap ass clamps! If you were doing your job--you wouldn't have to wonder where your clamps were!!!! When she put me into the 26 dress, she acted as if it was sooooo tight. ""oh, am i too pulling the strings too tight... can you breathe... i don't think this could zip..."" I promise you, the dress zipped and laced up all the way!!!!! I just had a baby and gained 60lbs during the pregnancy and only lost 30... she made me feel like shyt! Then that wench had the audacity to jump into my personal conversation when I said I was going to go to Bridals By Lori!!! She asked what's my budget! I told her $4000!!! She probably thought we went to their store because their dresses run from $200-$1800 and assumed we couldn't afford anything better. The only reason we went there is cause it was close to us and on the top of the Google search list! I wish I read the reviews before going there. A day that was supposed to be soooo amazing turned into turmoil. To sum up everything in a nutshell.... this place is horrific! Unless you're you're skinny & white... they don't really care about your business. But It's not the end of the world because their dresses are low quality fabrics, no one in that store gives a shyt about the customers, and like aI said, unless you're skinny & white... you'll get treated like shyt! Thanks for f%cking up my day Bride Beautiful! And if I could have given it a negative infinity--I would! I don't even write reviews.... But once a place really pisses me off like this... I'm finding your store and writing a review. more

I called to find out about this "5 dress minimum" rule they have and the woman who answered the phone was rude as soon as I asked the question. She said that it "all depends on the girl" and that "no you cannot try on 20" ... when I explained that my mother was coming out of town, it still did not matter. Needless to say, I will not be going to Bride Beautiful which is sad since I was looking forward to going there... but I have 5 dresses picked out that I want to try and if I hate them all it doesn't matter, I am done shopping. They just lost my business. more

Bride Beautiful was BY FAR the best experience i had wedding gown shopping! I went to one bridal store in Statesboro and then i decided to go to Atlanta. It was the first store i went to while in Atlanta and tried on probably 10 gowns...i found the one i LOVED, but i had already told myself if i found the dress, i still needed to go to my other appointments to be safe. My consultant at Bride Beautiful totally understood that i needed to to at least go to my other appointments to be sure. She did not try to push my into buying right then, but gave me her business card and told me when she would be in that weekend. We then went to 2 other places (Alfred Angelo & Bel Fiore) Not only did they lack in selection compared to Bride Beautiful, the employees at Alfred Angelo were to say the least, rude. I went back that afternoon and purchased my dress from Bride Beautiful! It was a great experience and i couldn't have asked for anything more, i also ended up finding my bridesmaids dresses the same day at Bride Beautiful! 2 weeks after purchasing my dress i received a hand written thank you card from my consultant, Gail. It was more than thoughtful and am so glad i bought my dress at Bride Beautiful! -I would suggest making an appointment though, i can see how if you didn't have one it could get busy and frustrating, because there were a lot of people in there on a Friday! Having an appointment made everything so much easier and i felt like Gail's time was solely devoted to me! more

I made an appointment at Bride Beautiful because they had good reviews online and stated their dresses ranged from $500-2500 which I hoped meant that I would have plenty of options in my price range as I had fallen in LOVE with a Jenny Packham dress that was $3600 and out of my price range. They also carried Maggie Sottero dresses and I had found several I was interested in looking at. First we get there and they were super busy which usually means very good things, our consultant comes out, she's obviously very busy, she quickly points out how the dresses are organized and gives us instructions to pick out our favorite five then tells us she's still in the middle of an appt and rushes off. So after she eventually comes back she looks up the dresses I wanted to try and they don't carry any of them and on top of it everything they had in large sample sizes was practically the same dress over and over again. Everything that wasn't a street size 4 was princess or A line and strapless with ruching or beading covering the bodice. Those dresses are all beautiful, but there was NO variety even among their ""destination"" selection of dresses. Our consultant did everything in her power to try to force me to try on a dress i wan't interested in and when that failed told me they could probably beat the price I had been quoted on a Maggie dress I had previously tried on... and that's where it got bad... She calls her manager over and asks me which dress after i tell her she demands to know the price I was quoted all while not writing a single thing down, instead she reaches over and SNATCHES THE CARD from my hand and tells me rudely that she will be right back. Personally if you tell me you can beat someone's price I'd like you to just give me your best price and not compare your price to someone else's. So, she comes back, and is ANGRY at me, she practically yells at me over the price and demands to know if they are having a trunk sale. They were not. They WERE selling samples and that was the price I was given, with the notation that ordering the dress would be slightly more, but once I tell her that they were not having a Maggie Sottero Trunk sale she goes off! The manager was yelling at me in front of all of the customers telling me that if I buy this dress its like stealing because the company who quoted this price is selling the dress illegally and below a price threshold set by the designer. She also told me that if i buy the dress at that price then the other boutique runs the risk of having the designer pull her line from them because they violated the terms of their contract, she implies that she will turn them in, and she was very reluctant to give me the card back. After this she storms off after giving us dirty looks. All in all - I wouldn't have purchased the dress from her even had it been cheaper. Instead we went next door (practically) to Bridal Sense and got much better treatment, and the owner even said she's gotten brides in her store after their Bride Beautiful appointments and the girls come in in tears! I wouldn't be surprised if that was the case, the other customers all seemed happy enough, but I feel like the manager was highly unprofessional and extremely rude. Having worked in customer service myself I would never give money to someone like that. If I could have given them less than 1 star i would have. more

I got a great dress for a great price. If you want a couture look without the price, then Bride Beautiful is the place to go. Loved it!! Pros: Prices more

I found the perfect dress for my big day my first trip to Bride Beautiful. My consultant, Joan was great. She was not pushy and she listened to what I like and didn't like in order to help me find my dress. On my big day, my dress was perfect and I loved it. I couldn't imagine having bought my dress anywhere else. I will refer every bride I know. HUGE thanks to the ladies at Bride Beautiful! Pros: Wonderful staff, Great dresses and Great prices. more

My bridesmaid dress took 16 (!) weeks to order. Moreover, Bride Beautiful lost my order, then screwed up my size and delivered the wrong dress. Sounds bad? Well, it gets worse: They refused to take responsibility and threatened to sue me for slander if I complain. I am outraged! My experience in a nutshell: - ?itchy sales reps - poor quality dresses - overpriced - zero customer service - owner: Jean - doesn't care about complaints Cons: too many. see below more

I ordered my bridesmaid dress from this store. 2 months ago, a staff member took my measurements. Today, I picked up the dress and it was eight (8) sizes off. I didn't gain 100 pounds, nor did I grow 10 inches. The manager stated that it is not their fault and that they cannot help me. (the wedding is in 8 weeks) I now have to pay for the alteration myself, the cost of which exceeds the original price of the dress. Avoid this business. They have become complacent and don't care about their customers. Cons: screwed up, no customer service, take no responsibility more

I have never had such a horrible experience shopping in my life. I was waiting to go to Bride Beautiful because I heard such great things, and they were supposed to have such a lovely selection of dresses. The associate treated me like s***, their dresses are overpriced and the store smells funny. The associate looked at me as if I can't afford their dresses. In had the feeling they don't like minorities. I should have left immediately. Why should I spend $1000 on a dress to support such horribly people??? Horrible attitude and rudeness. Needless to say, I have many friends that will be married in the near future and none of them will be stepping foot into this store! Cons: unprofessional, overpriced, unfriendly, attitude, condescend more

After having a bad experience in Roswell, we drove down to this great store where the employee's were very helpful and nice. They have us their suggestion and listened to what we wanted.. I would highly recommend this store... Pros: Helpful, Sweet, Listen to you more

I had been searching everywhere for this particular Maggie Sottero gown. I had come across the store on the Maggie Sottero website and saw that they were having a trunk show. I had no problem setting my appointment and despite the crowd that was in yesterday, it took us no time to start browsing dresses. The prices were exactly what I was looking for and the associate we worked with was absolutely wonderful. She put my mother and I at ease the minute we walked in. She helped me find the exact dress I was looking for and the price we paid for everything was absolutely unbelievable! The dress is gorgeous and I can't wait for it to come in. I have recommended this store to all my friends and I hope to return in a few weeks to purchase bridesmaid dresses. I couldn't be happier! Pros: Wonderful staff Cons: NONE! more

I am flabbergasted by the mixed reviews here. Obviously some people had horrible associates who helped them, but my friend who is also a bride, and I went and had an awesome experience. The dresses are beautiful, the selection is great, and our associate Joan was extremely friendly and HELPFUL. I feel depending on your personality the associates at Bride Beautiful may come off as pushy. But I prefer people who give me their opinions and Joan certainly did with experience and knowledge to back it up. She figured out what style I would like and brought me more, I was able to try on as many as I liked and have as many in the dressing room as I liked (if there were too many she must have removed them on her own to follow policy, but only the ones I didn't like). My friend and I were able to share a dressing room, so I don't know why the other reviews say others weren't allowed in the dressing room. All in all I LOVED Joan, so I can only conclude that your experience must depend on who your associate is. Pros: an amazing experience if you have the right person Cons: apparently an awful experience with the wrong person more

My wedding dress is in and it's beautiful! I had a fantastic salesperson help my try on gowns. There was a wide selection and in my price range (under $1,000). I ordered my gown and it came in early! Piece of cake. I'd recommend this place to anyone. Pros: Customer Service Cons: None so far more

I went to Bride Beautiful for my wedding gown, and ended up with the dress of my dreams. They were the only ones around to have the dress I wanted. They ordered to my exact size so that I wouldn't have to have alterations to pay for. The dress is beautiful. more

Went to order a bridesmaid dress...waited at counter for about 5 minutes while the 2 girls at cashier stand ignored me. One was on the phone, the other busy typing. The other 3 staff members rushing around but not sure what they were actually doing since their hands were empty. Finally got service, ordered dress, took forever while the cashier tried to type. The contract they gave me was full of typos which is absolutely maddening. This is a place of business, not a farm stand on a rural highway. The owner should invest in MS Word, it actually catches typos. Listen, a wedding is a special experience. Bridal salon sales staff can either enhance or diminish that experience. I was disappointed because I chose this salon over another in the area because of the reviews on here. The bridal gowns looked beautiful. What is up with the guarded off gown area? It's a teeny tiny space, not Vera Wang. Overall, would NOT recommend this salon. Pros: Not sure there are any Cons: Staff, Unprofessionalism more

I went to Bride Beautiful for my wedding gown, and ended up with a full service salon. I found the dress of my dreams, my bridesmaids, my mom got her dress there, and I'm sending my future mother in law there for her dress. They have accessories there for my wedding like the guest book and pillow to shoes. I had great service and I'm telling all friends about this store! more