My bridesmaid dress took 16 (!) weeks to order. Moreover, Bride Beautiful lost my order, then screwed up my size and delivered the wrong dress. Sounds bad? Well, it gets worse: They refused to take responsibility and threatened to sue me for slander if I complain. I am outraged!
My experience in a nutshell:
- ?itchy sales reps
- poor quality dresses
- overpriced
- zero customer service
- owner: Jean - doesn't care about complaints
Cons: too many. see below
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