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Businiess name:
Bride Beautiful
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Review by:
citysearch c.
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Review content:
If only the option to give no stars was available! I went to Bride Beautiful this past Sunday after having two friends give me glowing reviews. I was very excited because my fiancee and I had just finally decided on a wedding date. He lives in another country, so we are going to have two weddings, therefore, I will be buying two dresses. I wanted something simple and elegant for the first wedding and I had a small budget. The sales associate suggested I look at the bridesmaids dresses. This is a sample of some of her rude behavior:
1.) She abandoned us in the bridesmaids section and hardly wanted to help me. She was actually with another appointment during mine!
2.) After asking my friend and I to select bridesmaids dresses for me to try on she criticized each choice and made rude facial expressions. She kept trying to get me to try on dresses that only she looked and listened little to my wants and needs or the fact that I had never tried on bridal gowns before that day! Plus, my friend that was with me did more helping in getting the gown on and off then the sales associate ever did.
3.) Though she was a plus sized lady herself and told me that she had bought her dress at the same store and that it was a bridesmaids dress, she said that there were few dresses in the store for me to try on...I am an 18, that is not a hard size to find! Furthermore, she kept arguing with me that I could not be an 18 and must be a smaller size -- flattering, yes, but not helpful when finding a dress that fits correctly.
4.) She was reluctant to show me dresses in the sale room and did not even mention that area until my friend (who had recently purchased her dress at this store) asked her to show us.
5.) She denied multiple times that they had a destination wedding bridal gown section, though my friend had tried on dresses from that section months before. She insisted that the dresses with all the tulle and puffiness were the lightest dresses on the market and I would not find one lighter!?!?!
6.) She kept trying to persuade us to go David's Bridal and admitted that since our price point was low that that was the reason why she was giving us little help.
7.) She actually had the audacity to criticize what I wore into the store -- jeans, a tank top and a shrug sweater!
This was supposed to be one of the happiest and exciting days of my wedding planning and instead this store stoled that from me. If you want people to pay top dollar for your dresses and be stick then, then put that on your website. If there is a dress code to be able to shop in the store then also put that on your website! Not only have you lost my business, but I will continue to persuade people that I know to shop elsewhere. This was the worst shopping experience ever. I hope the owners of this store pays attention to the reviews on this website and does something to improve their customer service training of employees.
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