I will tell you I visited this place twice. I was a bit put off at first because it was so crazy busy inside. But it was also my first appointment ever. Jennifer was a wonderful consultant both times. She wanted to make sure I was provided with exactly what I was looking for. I fell in love with a gown and when I brought my mother back to look at the dress I loved - my mother caused some significant problems. It's not everyday you have the bride crying over her gown... in a bad way. My mother tore apart the gown verbally saying the fabric was awful, the design atrocious, and I looked fat with my arms hanging out. Every time I put the dress on I felt wonderful, pretty, and like a bride. My mother had me crying in the back of the store in front of the mirror wondering why I should even try gowns on. This was our 4th appointment and I just couldn't handle anymore negativity for the day.\r
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Jennifer and the owner were both superb in handling the situation, they tried their hardest to make my mother see that I loved the dress and went through the details with how it would be appropriately fitted to me.\r
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In the end I ended up getting the dress regardless if my mother was paying for it or not because I tried to maintain the feeling from the first time I put the dress on. I am telling you all this and I had won $1000 towards a gown at another store and I STILL went back to this dress. Jennifer was really kind and knew how my mother ruined the day for me, but she still did an amazing job at trying to salvage my feelings. They really really really used every ounce of their credibility!
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