Aspen Auto Clinic-Tutt

My & I have always been pleased with the honesty & competency of your service. Pete Sanchez has been particularly helpful. more

Everything professionally done from making the appointment to managing the fluid and filter conditions and making expert recommendations. Delivery was on time. Great job. more

These guys were so nice and explained things to me that a twenty something year old girl wouldn't understand on her own. They were quick and courteous and very honest! They WEREN'T sneaky and trying to get more money out of me. The wait room is spectacular with free beverages and snacks but actual good stuff. I'm definitely going back! more

I've been going to Aspen Auto Clinic on Tutt for all my oil changes for several years now. I've had various experiences (quick, slow, expensive, good/bad customer service) over the years. This last oil change was a great experience! Yes, my oil change did take an hour, but the price was great and so was the service. I used a GROUPON (GREAT DEAL!) and my oil was changed, services recommended, and above and beyond they changed my rear break light without asking and didn't charge me. I will always recommend Aspen Auto on Tutt for oil changes - they don't tend to be the cheapest for other services but for oil changes they are amazing! more

friendly and knowledgable and prompt more

The folks at Aspen were able to fit me on short notice to get an oil change and inspection. The staff is always helpful and explain things in terms I understand. I would not take my car anywhere else more

Where to begin? I have been a customer of Aspen Auto Clinic for almost 8 years now. The service has been horrible this past year. I just took my car in to get an oil change using my 5 pack I bought a while back. I upgraded to synthetic oil this time as I have done the previous two oil changes. I was charged the upgrade but my sticker was only put for 3,000 miles which it has normally been 5,000 miles. This lends me to believe they printed the wrong sticker or they used the wrong oil. I looked back at previous receipts and they have been inconsistently charging me different amounts of oil. If they drain it entirely and fill it up again, shouldn't it be the same amount each time? They then told me that I needed a new air filter. I asked if it was really bad and they said yes. So I just had them replace it. The receipt that i got said the air filter was a little dirty but doesn't need to be change right now. Where on earth does this come from? Either my filter wasn't dirty or they just put random stuff under the recommendations. Either way, they are clearly not consistent here. Let's continue... They said they didn't rotate my tires because they needed to be replaced. The receipt said they were at 3/32 but they are clearly not there yet. I even got a second professional opinion and they were more around 8/32. They just said that to get out of doing my free tire rotation that was a part of my oil pack that I bought. I am going in to talk to them face to face today. If things don't get resolved accordingly, I am going to throw away the rest of my oil pack and never come back to Aspen Auto Clinic. Very pissed customer, Joe Damewood P.S. Let's not forget the last time when they held my car overnight without my permission after I clearly stated that I needed my car back the same day. more

Service was done in a timely matter. more

My truck has been serviced by Aspen for over a year now. I am just as pleased now as I was when I first brought my vehicle to them. I previously had my truck serviced by the dealer and was not at all happy with the service provided, the cost and the crappy customer service. At Aspen, I found a "team concept" in the way they work and in their attitude with customers. I will keep coming back! more

Good experience overall. Regarding scheduling of autos within a 1 hour period, the girl at the service desk did so, we were not aware that it could not be done that way. more

They have very good customer service, they try very hard to make sure you're happy! more

I enjoy going to Aspen because it has been one of the only places I've gone to in town where they have been honest about necessary repairs. They even offer to show you why they recommend repairs. more

everyone is amazing there, helpful, kind, and accommodating... thanks for all you do more

Aspen AUto Clinic takes care of both of our cars. They are efficient and affordable. They show you what needs to be done, when, and why. more

I like a business whose employees can chuckle with my jokes and respond in kind. Makes a woman's visit more comfortable, especially when the business accommodates the customer in both timeliness and professionalism. more

They offered to pick me up when my car was ready! more

Great experience, no problems. Nice waiting area and pleasant staff. more

Disappointed that I schedule an 0900 oil change-vehicle didn't get done until 11:30. Long time for an oil change, tire rotation & brake inspection. more

I have learned to trust what the technicians recommend. more

After gettimg those taken care of... And they were great at working to make it fair and honest... I left happy. more