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Jon Wayne Service Company

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9272 US Hwy 87 E
San Antonio, TX 78263

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(210) 293-5550
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Reviews
( 1452 )
( 155 )
( 10 )
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( 51 )

Best

Absolutely first rate work. Everyone was thoroughly professional. This was a total system replacement that took over ten hours. When they were done, it was like they'd never been ...

Worst

The service for this company is good but with that said, they are hands down the worst company in town when it comes to cost. The technicians are also on commision so they will pu...

ac broken 3/29/2010

technician was prompt & unit was still under warranty & fixed on the spot more
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ac broken 3/29/2010

technician was prompt & unit was still under warranty & fixed on the spot more
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The Jon Wayne staff should keep doing what they're doing -- providing exceptional customer service and support. 3/27/2010

In this day and age where customer service seems to be a thing of the past, I find the courtesy, professionalism and follow-through of the Jon Wayne staff to be refreshing. Everyone I have ever spoken to is polite, helpful, courteous, and willing to go the extra mile. The service techs always wear the 'booties' inside to protect carpets and flooring. The reports are detailed, and the follow-up from Jon Wayne to ensure customer satisfaction is appreciated. I have already recommended Jon Wayne at least once and would do so again if friends or associates have a need for these types of services. more
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The Jon Wayne staff should keep doing what they're doing -- providing exceptional customer service and support. 3/27/2010

In this day and age where customer service seems to be a thing of the past, I find the courtesy, professionalism and follow-through of the Jon Wayne staff to be refreshing. Everyone I have ever spoken to is polite, helpful, courteous, and willing to go the extra mile. The service techs always wear the 'booties' inside to protect carpets and flooring. The reports are detailed, and the follow-up from Jon Wayne to ensure customer satisfaction is appreciated. I have already recommended Jon Wayne at least once and would do so again if friends or associates have a need for these types of services. more
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Properly trained service personnel. Great customer service. 3/26/2010

The work was done very well and I am satisfied with both the installers and with the equipment that was installed. I have always been satisfied every time Jon Wayne has done any work for me. more
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Properly trained service personnel. Great customer service. 3/26/2010

The work was done very well and I am satisfied with both the installers and with the equipment that was installed. I have always been satisfied every time Jon Wayne has done any work for me. more
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Tech and service were exellent 3/26/2010

Tech was on time,speedy and answered all of my questions. Even helped with resetting thermostat after I put in new batteries. more
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Tech and service were exellent 3/26/2010

Tech was on time,speedy and answered all of my questions. Even helped with resetting thermostat after I put in new batteries. more
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Best Service Ever! 3/24/2010

My heating unit went out on a weekend and I was extremely cold and out of sorts. I called Jon Wayne, they sent technicians to address the problem. The service was done promptly, efficiently, and correctly. They did more for me than I expected or asked. They were considerate and thoughtful. Everything they did was explained fully and I was shown the parts that needed replacement and told why. I must say there is no one who would have given the service they did when I needed it the most. I can say that they deserve the highest recommendation which I would give them without hesitation. more
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Best Service Ever! 3/24/2010

My heating unit went out on a weekend and I was extremely cold and out of sorts. I called Jon Wayne, they sent technicians to address the problem. The service was done promptly, efficiently, and correctly. They did more for me than I expected or asked. They were considerate and thoughtful. Everything they did was explained fully and I was shown the parts that needed replacement and told why. I must say there is no one who would have given the service they did when I needed it the most. I can say that they deserve the highest recommendation which I would give them without hesitation. more
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We have been extremely happy with your service 3/23/2010

We have been recommending you to all our family and friends- we have received excellent service all the years we have been with your company-and though we appreciate being notified of the newer services and plans available- please just let us know which ones apply to us. We may look into some of the additions-but we will call when we are ready to look at them more
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We have been extremely happy with your service 3/23/2010

We have been recommending you to all our family and friends- we have received excellent service all the years we have been with your company-and though we appreciate being notified of the newer services and plans available- please just let us know which ones apply to us. We may look into some of the additions-but we will call when we are ready to look at them more
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Very good customer service. 3/23/2010

I was very happy with the professional service I received from Jon Wayne Heating and Air Conditioning. Albert came to our home on a Saturday to give us an estimate. He was quick and professional and gave us some great tips on how to save money. He returned the next week to service our air conditioning unit. Again he was quick and professional. more
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Very good customer service. 3/23/2010

I was very happy with the professional service I received from Jon Wayne Heating and Air Conditioning. Albert came to our home on a Saturday to give us an estimate. He was quick and professional and gave us some great tips on how to save money. He returned the next week to service our air conditioning unit. Again he was quick and professional. more
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excellent customer service 3/22/2010

service representative was very professional and helpful more
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excellent customer service 3/22/2010

service representative was very professional and helpful more
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Great job 3/22/2010

Nice and polite. more
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Great job 3/22/2010

Nice and polite. more
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Owner Message

  • The Jon Wayne name has stood for convenience, integrity and honesty since we opened our doors back in 2001. Those values were true for the first service call we ever took. And they’re true for the service calls we take today, tomorrow, and for years to come. We offer San Antonio's leading experts on AC Repair and Installations, Furnaces, Plumbing, Electrical, and Smart Homes for your home with the best guarantees.

Additional information
  • Hours: Mon 08:00am-08:00pm, Tue 08:00am-08:00pm, Wed 08:00am-08:00pm, Thu 08:00am-08:00pm, Fri 08:00am-08:00pm, Sat 08:00am-04:00pm
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