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Jon Wayne Service Company

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9272 US Hwy 87 E
San Antonio, TX 78263

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(210) 293-5550
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Reviews
( 1452 )
( 155 )
( 10 )
( 11 )
( 51 )

Best

Absolutely first rate work. Everyone was thoroughly professional. This was a total system replacement that took over ten hours. When they were done, it was like they'd never been ...

Worst

The service for this company is good but with that said, they are hands down the worst company in town when it comes to cost. The technicians are also on commision so they will pu...

Fixed troubled AC 4/24/2011

They were able to come out the next day and did a very good job. They diagnosed the problem and also checked for other potential issues. In fact, they found a potential fire hazard that the home builder failed to address. The cost was fair and reasonable for the services performed. more

wonderful! 4/23/2011

The tech was well mannered and very nice to my kids that were at his every move. more

wonderful! 4/23/2011

The tech was well mannered and very nice to my kids that were at his every move. more

annual inspection 3/31/2011

Mr. Ray Butler was wonderful. He explained everything clearly to me, even took cell phone pictures to show me why work needed to be done. I have had some AWFUL experiences with people in the past, but this was DEFINITELY not one of them. Give this man a raise! more

annual inspection 3/31/2011

Mr. Ray Butler was wonderful. He explained everything clearly to me, even took cell phone pictures to show me why work needed to be done. I have had some AWFUL experiences with people in the past, but this was DEFINITELY not one of them. Give this man a raise! more

Service technician did an excellent job, was honest and professional. 3/31/2011

As part of our annual service contract we scheduled a service check, the technician was honest, knowledgable and professional and did an excellent job. more

Service technician did an excellent job, was honest and professional. 3/31/2011

As part of our annual service contract we scheduled a service check, the technician was honest, knowledgable and professional and did an excellent job. more

Fast and excellent service 3/29/2011

Not only was the service speedy, it was thorough and honest....and $29 to completely diagnose the problem. Aaron was knowledgeable and completely forthright. Although this was our first time to use John Wayne, it will certainly not be the last. We will continue to use this company...one that we can completely trust! more

Fast and excellent service 3/29/2011

Not only was the service speedy, it was thorough and honest....and $29 to completely diagnose the problem. Aaron was knowledgeable and completely forthright. Although this was our first time to use John Wayne, it will certainly not be the last. We will continue to use this company...one that we can completely trust! more

Spring Maintenance Check 3/29/2011

Jon Wayne installed our heater/air conditioner a few years ago, and we have been very pleased with the company. more

Spring Maintenance Check 3/29/2011

Jon Wayne installed our heater/air conditioner a few years ago, and we have been very pleased with the company. more

Quality and Quick Service! 3/28/2011

Aaron Christiansen was the first one out to the house. He was able to diagnose the issue quickly. He was very professional and when doing the quote, he laid out all of our options and gave us time to talk about what we wanted to do. Once we decided, I was thinking of the best time in a few days for them to come for the install, when Aaron said that someone could be out that day. It was deja vu from when we had John Wayne replace our outside unit last August. Roger Martinez and Dustin Denton showed up shortly after Aaron left and set to task on what we knew wouldn't be the easiest install job. Their professionalism was second to none on a long job. It's rare to find such good service in this city. I'll be sending people to John Wayne every chance I can get. more

Quality and Quick Service! 3/28/2011

Aaron Christiansen was the first one out to the house. He was able to diagnose the issue quickly. He was very professional and when doing the quote, he laid out all of our options and gave us time to talk about what we wanted to do. Once we decided, I was thinking of the best time in a few days for them to come for the install, when Aaron said that someone could be out that day. It was deja vu from when we had John Wayne replace our outside unit last August. Roger Martinez and Dustin Denton showed up shortly after Aaron left and set to task on what we knew wouldn't be the easiest install job. Their professionalism was second to none on a long job. It's rare to find such good service in this city. I'll be sending people to John Wayne every chance I can get. more

Outstanding service and attention! 3/22/2011

You cannot go wrong with Jon Wayne. Unlike other companies, they do exactly what they promise and much more! They truly care about their customers' needs - how do I know this? Because I am one of their many COMPLETELY satisfied customers! more

Outstanding service and attention! 3/22/2011

You cannot go wrong with Jon Wayne. Unlike other companies, they do exactly what they promise and much more! They truly care about their customers' needs - how do I know this? Because I am one of their many COMPLETELY satisfied customers! more

Good customer service. This really counts. 3/22/2011

The techs that have been to my home have been professional and ready to answer any questions. more

Good customer service. This really counts. 3/22/2011

The techs that have been to my home have been professional and ready to answer any questions. more

Silver Club Member 3/17/2011

I have a contract with J.W. heating & air conditioning. In the spring & fall they call me to schedule a tune up on my system. They come out on time and do an outstanding job. I recommend Jon Wayne to anyone that wants the best in air conditioning & heating products & service. more

Silver Club Member 3/17/2011

I have a contract with J.W. heating & air conditioning. In the spring & fall they call me to schedule a tune up on my system. They come out on time and do an outstanding job. I recommend Jon Wayne to anyone that wants the best in air conditioning & heating products & service. more

Had both air condition units checked 3/17/2011

Everything went fine. The tech went over my options and what he reccomended. He wasnt pushy and did his job. more
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Owner Message
  • The Jon Wayne name has stood for convenience, integrity and honesty since we opened our doors back in 2001. Those values were true for the first service call we ever took. And they’re true for the service calls we take today, tomorrow, and for years to come. We offer San Antonio's leading experts on AC Repair and Installations, Furnaces, Plumbing, Electrical, and Smart Homes for your home with the best guarantees.

Additional information
  • Hours: Mon 08:00am-08:00pm, Tue 08:00am-08:00pm, Wed 08:00am-08:00pm, Thu 08:00am-08:00pm, Fri 08:00am-08:00pm, Sat 08:00am-04:00pm
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