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Jon Wayne Service Company

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9272 US Hwy 87 E
San Antonio, TX 78263

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(210) 293-5550
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Reviews
( 1452 )
( 155 )
( 10 )
( 11 )
( 51 )

Best

Absolutely first rate work. Everyone was thoroughly professional. This was a total system replacement that took over ten hours. When they were done, it was like they'd never been ...

Worst

The service for this company is good but with that said, they are hands down the worst company in town when it comes to cost. The technicians are also on commision so they will pu...

Expert knowledge, thorough, courteous and professional service Definitely Recommend! 3/26/2013

Would like to commend the technicians Cobey and Roger for the excellent work they did. They were both very patient with me, taking the time to answer my questions related to the process of replacing a mini-split air handler to include providing me guidance on care instructions. They were also very thorough in the removal and replacement of my damaged system. They did not rush the job, taking the time to make sure it was done right the first time! They even fixed some issues I had from the original installation of this system. My experience from beginning to end has been an excellent one with Jon Wayne and would definitely recommend this company. Yes, maybe you pay a little more, but nothing beats peace of mind when having a company do A/C work in your home. more

Expert knowledge, thorough, courteous and professional service Definitely Recommend! 3/26/2013

Would like to commend the technicians Cobey and Roger for the excellent work they did. They were both very patient with me, taking the time to answer my questions related to the process of replacing a mini-split air handler to include providing me guidance on care instructions. They were also very thorough in the removal and replacement of my damaged system. They did not rush the job, taking the time to make sure it was done right the first time! They even fixed some issues I had from the original installation of this system. My experience from beginning to end has been an excellent one with Jon Wayne and would definitely recommend this company. Yes, maybe you pay a little more, but nothing beats peace of mind when having a company do A/C work in your home. more

Superior plumbing service now available through Jon Wayne! 3/23/2013

We highly recommend Jon Wayne's new plumbing service. We signed up for the free plumbing inspection. Master Plumber, Mark Farley, did a complete inspection and recommended a pressure protection system and thermal expansion device when the water pressure in our 4.5 year old house was too high. John Arispe, Certified Installation Specialist, did the installation the next morning. He did find a small pressure gauge and flimsy emergency shutoff that had been installed by the builder, but they were buried under 6 inches of dirt and completely inaccessible. John worked constantly and professionally to complete the job. We didn't even notice when the water to the house was shut off because it was such a short time. He then checked our sprinkler system since we were having issues with it. He listened to what we wanted, made his recommendations, and gave us a quote broken out by price for each item. He also found a leak in the sprinkler system. John came back the next morning and repaired the leak, dug up and removed several sprinkler heads that were no longer necessary, and installed new risers and nozzles in the flower bed. His work was so good that we could not tell where he had been digging. There were no piles of dirt left anywhere, no dirt covering the grass or rocks. He then tested the entire system and cleaned and adjusted sprinkler heads. Our sprinkler system is working like new again. Mark, and John are like the rest of the Jon Wayne employees: knowledgable, personable, and professional. They all seem to take pride in their work. more

Superior plumbing service now available through Jon Wayne! 3/23/2013

We highly recommend Jon Wayne's new plumbing service. We signed up for the free plumbing inspection. Master Plumber, Mark Farley, did a complete inspection and recommended a pressure protection system and thermal expansion device when the water pressure in our 4.5 year old house was too high. John Arispe, Certified Installation Specialist, did the installation the next morning. He did find a small pressure gauge and flimsy emergency shutoff that had been installed by the builder, but they were buried under 6 inches of dirt and completely inaccessible. John worked constantly and professionally to complete the job. We didn't even notice when the water to the house was shut off because it was such a short time. He then checked our sprinkler system since we were having issues with it. He listened to what we wanted, made his recommendations, and gave us a quote broken out by price for each item. He also found a leak in the sprinkler system. John came back the next morning and repaired the leak, dug up and removed several sprinkler heads that were no longer necessary, and installed new risers and nozzles in the flower bed. His work was so good that we could not tell where he had been digging. There were no piles of dirt left anywhere, no dirt covering the grass or rocks. He then tested the entire system and cleaned and adjusted sprinkler heads. Our sprinkler system is working like new again. Mark, and John are like the rest of the Jon Wayne employees: knowledgable, personable, and professional. They all seem to take pride in their work. more

best technician I've ever had 3/22/2013

He took the time to show me about the dead units in the a/c out back/ he gave me the chance to make my own decion on what to do as one was completely dead. he took his time and answered all my questions. Other techs (not all of them) just wanted to get done and out of there. seemed I was to nosey and they didn't want to take the time as I was in their way more

best technician I've ever had 3/22/2013

He took the time to show me about the dead units in the a/c out back/ he gave me the chance to make my own decion on what to do as one was completely dead. he took his time and answered all my questions. Other techs (not all of them) just wanted to get done and out of there. seemed I was to nosey and they didn't want to take the time as I was in their way more



Great Service! 3/12/2013

The Jon Wayne technician, William Hagan, was extemely courteous and professional in performing his work. more

Great Service! 3/12/2013

The Jon Wayne technician, William Hagan, was extemely courteous and professional in performing his work. more

Furnace Installation 1/22/2013

Furnace Installation more

Furnace Installation 1/22/2013

Furnace Installation more

Friendly, courteous and professional service 1/17/2013

Every person that represents Jon Wayne Heating and AC that we have dealt with is courteous and professional. From the telephone reps to the service techs, we have had very positive interactions with each one. Kudos to Andrea, Amanda and Mario. Each one represents the company extremely well. Thanks for the great service. more

Friendly, courteous and professional service 1/17/2013

Every person that represents Jon Wayne Heating and AC that we have dealt with is courteous and professional. From the telephone reps to the service techs, we have had very positive interactions with each one. Kudos to Andrea, Amanda and Mario. Each one represents the company extremely well. Thanks for the great service. more

EXCELLENT IN ALL RESPECTS 1/14/2013

VERY HELPFULL IN USE AND PERFORMANCE OF THE UNIT, EXPLAINED DIRECTIONS SENSIBLY AND CLEANED AREA OF WORK AFTER INSTALLATION. WE ARE THUS FAR VERY SATISFIED WITH THE UNITS OPERATION.WOULD RECOMMEND YOU TO ANYONE. THANK YOU MOST KINDLY. more

EXCELLENT IN ALL RESPECTS 1/14/2013

VERY HELPFULL IN USE AND PERFORMANCE OF THE UNIT, EXPLAINED DIRECTIONS SENSIBLY AND CLEANED AREA OF WORK AFTER INSTALLATION. WE ARE THUS FAR VERY SATISFIED WITH THE UNITS OPERATION.WOULD RECOMMEND YOU TO ANYONE. THANK YOU MOST KINDLY. more

Knowledgable and professional 1/4/2013

These words describe the attitude and service rendered by your staff. more

Knowledgable and professional 1/4/2013

These words describe the attitude and service rendered by your staff. more

Excellent service from start to finish 12/28/2012

Ramiro, service tech, was very knowledgable, professional, and friendly. He was very thorough in inspecting and repairing my AC unit. more

Excellent service from start to finish 12/28/2012

Ramiro, service tech, was very knowledgable, professional, and friendly. He was very thorough in inspecting and repairing my AC unit. more
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Owner Message
  • The Jon Wayne name has stood for convenience, integrity and honesty since we opened our doors back in 2001. Those values were true for the first service call we ever took. And they’re true for the service calls we take today, tomorrow, and for years to come. We offer San Antonio's leading experts on AC Repair and Installations, Furnaces, Plumbing, Electrical, and Smart Homes for your home with the best guarantees.

Additional information
  • Hours: Mon 08:00am-08:00pm, Tue 08:00am-08:00pm, Wed 08:00am-08:00pm, Thu 08:00am-08:00pm, Fri 08:00am-08:00pm, Sat 08:00am-04:00pm
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