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Jon Wayne Service Company

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9272 US Hwy 87 E
San Antonio, TX 78263

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(210) 293-5550
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Reviews
( 1452 )
( 155 )
( 10 )
( 11 )
( 51 )

Best

Absolutely first rate work. Everyone was thoroughly professional. This was a total system replacement that took over ten hours. When they were done, it was like they'd never been ...

Worst

The service for this company is good but with that said, they are hands down the worst company in town when it comes to cost. The technicians are also on commision so they will pu...

Winter checkup 12/19/2012

Conducted the winter checkup under my Gold service plan. No issues found, system was clean and ready for the coming season. more

Winter checkup 12/19/2012

Conducted the winter checkup under my Gold service plan. No issues found, system was clean and ready for the coming season. more

Great service 12/18/2012

Winter tune up. Jason is very knowledgeable and professional. Pointed out some areas of concern and made sure the units were ready to go. more

Great service 12/18/2012

Winter tune up. Jason is very knowledgeable and professional. Pointed out some areas of concern and made sure the units were ready to go. more

speedy attention 12/14/2012

I called about 9:30 and service technician was at my home by 1:00 pm and it was just a regular check up. Very professional. more

speedy attention 12/14/2012

I called about 9:30 and service technician was at my home by 1:00 pm and it was just a regular check up. Very professional. more

Great job! 12/11/2012

Aaron was on time and did the work quickly. he was friendly and courteous, explaining the problem to me in terms I could understand and provided all the information I needed to make an informed decision about my service and repairs. Thanks! more

Great job! 12/11/2012

Aaron was on time and did the work quickly. he was friendly and courteous, explaining the problem to me in terms I could understand and provided all the information I needed to make an informed decision about my service and repairs. Thanks! more

Unmatched Professionalism, Service and Dedication 12/8/2012

Alex did an incredible job. Your professionalism, service and dedication to your customers needs is a breath of fresh air. Thanks for doing business the right way. You have earned a loyal customer. more

Unmatched Professionalism, Service and Dedication 12/8/2012

Alex did an incredible job. Your professionalism, service and dedication to your customers needs is a breath of fresh air. Thanks for doing business the right way. You have earned a loyal customer. more



excellent customer service 12/6/2012

Ray was professional,courteous, and very patient.He took the time to explain things that no one else ever did. We bought a UV filter. We were buying the smaller filters 3 in a pack because we were told we had to. Ray explained we didn't have to buy those filters after all these years. So with not having to buy the small filters he saved us money on those. We bought one of the packages because of the way Ray explained how it would work for us. All in all Ray did a fantastic job, and we would,and have reccomend Jon Wayne to people. We filled out a survey while he was here but that wasn't good enough. I had to call and TELL what a great job he performed. When it comes time again for the checkup we are requesting Ray. more

excellent customer service 12/6/2012

Ray was professional,courteous, and very patient.He took the time to explain things that no one else ever did. We bought a UV filter. We were buying the smaller filters 3 in a pack because we were told we had to. Ray explained we didn't have to buy those filters after all these years. So with not having to buy the small filters he saved us money on those. We bought one of the packages because of the way Ray explained how it would work for us. All in all Ray did a fantastic job, and we would,and have reccomend Jon Wayne to people. We filled out a survey while he was here but that wasn't good enough. I had to call and TELL what a great job he performed. When it comes time again for the checkup we are requesting Ray. more

very professional & friendly 12/6/2012

Very professional & Friendly!!! more

very professional & friendly 12/6/2012

Very professional & Friendly!!! more

Pleasent, curteous, well informed rep from your company 11/29/2012

Kevin was thorough, knowledgable, and his presentation was easy to understand. We felt he had given us an honest picture of the company and the product. more

Pleasent, curteous, well informed rep from your company 11/29/2012

Kevin was thorough, knowledgable, and his presentation was easy to understand. We felt he had given us an honest picture of the company and the product. more

What an asset to your company 11/29/2012

Richard was my technician and he was truly a joyful person. I was so thankful for his knowledge to help me determine what was wrong. He was kind and you can tell he takes pride in his work. He definately delivers customer service to the fullest. Thank you for employing people with such a wonderful, joyful spirit. Also I have to say I called at 7:17 and asked for someone to come look at my system and at 7:27 I was receiving a call back stating that the technician was on his way. Wow what service there. John Wayne has never disappointed me and yesterday you went above and beyond to assist me. Thank you, thank you. Richard, you are a wonderful person, thank you for your knowledge and assistance. more

What an asset to your company 11/29/2012

Richard was my technician and he was truly a joyful person. I was so thankful for his knowledge to help me determine what was wrong. He was kind and you can tell he takes pride in his work. He definately delivers customer service to the fullest. Thank you for employing people with such a wonderful, joyful spirit. Also I have to say I called at 7:17 and asked for someone to come look at my system and at 7:27 I was receiving a call back stating that the technician was on his way. Wow what service there. John Wayne has never disappointed me and yesterday you went above and beyond to assist me. Thank you, thank you. Richard, you are a wonderful person, thank you for your knowledge and assistance. more
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Owner Message
  • The Jon Wayne name has stood for convenience, integrity and honesty since we opened our doors back in 2001. Those values were true for the first service call we ever took. And they’re true for the service calls we take today, tomorrow, and for years to come. We offer San Antonio's leading experts on AC Repair and Installations, Furnaces, Plumbing, Electrical, and Smart Homes for your home with the best guarantees.

Additional information
  • Hours: Mon 08:00am-08:00pm, Tue 08:00am-08:00pm, Wed 08:00am-08:00pm, Thu 08:00am-08:00pm, Fri 08:00am-08:00pm, Sat 08:00am-04:00pm
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