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Jon Wayne Service Company

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9272 US Hwy 87 E
San Antonio, TX 78263

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(210) 293-5550
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Reviews
( 1452 )
( 155 )
( 10 )
( 11 )
( 51 )

Best

Absolutely first rate work. Everyone was thoroughly professional. This was a total system replacement that took over ten hours. When they were done, it was like they'd never been ...

Worst

The service for this company is good but with that said, they are hands down the worst company in town when it comes to cost. The technicians are also on commision so they will pu...

Great service 7/22/2013

I just had my ac serviced today and I was very pleased with the service and professionalism that the technician displayed.i like a tech who offers suggestions and does not pressure the customer to get things the customer does not need at the time. more
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Great service 7/22/2013

I just had my ac serviced today and I was very pleased with the service and professionalism that the technician displayed.i like a tech who offers suggestions and does not pressure the customer to get things the customer does not need at the time. more
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VERY dishonest service call 7/21/2013

I called Jon Wayne A/C out when my air was blowing cool but not cold. I was told that the evaporator coil on my 2 year Lennox was leaking and that I was SIGNIFICANTLY low on refrigerant. I was given a quote just under $2000. I paid the service call and let him leave. I called another a/c company and was told there was no leak and I was a pound and a half low on refrigerant. The total cost was $120. It has run perfectly well ever since. I am widowed with three young children at home. I needed someone fair, HONEST and reliable. The service man that came to my house was a snake in the grass. I was told by yet another company that Jon Wayne pays commission to the service men that come out based on the total cost of the job. more
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VERY dishonest service call 7/21/2013

I called Jon Wayne A/C out when my air was blowing cool but not cold. I was told that the evaporator coil on my 2 year Lennox was leaking and that I was SIGNIFICANTLY low on refrigerant. I was given a quote just under $2000. I paid the service call and let him leave. I called another a/c company and was told there was no leak and I was a pound and a half low on refrigerant. The total cost was $120. It has run perfectly well ever since. I am widowed with three young children at home. I needed someone fair, HONEST and reliable. The service man that came to my house was a snake in the grass. I was told by yet another company that Jon Wayne pays commission to the service men that come out based on the total cost of the job. more
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Excellent experience. Very professional service. Fast. Fair price. 7/20/2013

Excellent experience. Very professional service. Fast. Fair price. Technician was courteous and knowledgeable. more
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Excellent experience. Very professional service. Fast. Fair price. 7/20/2013

Excellent experience. Very professional service. Fast. Fair price. Technician was courteous and knowledgeable. more
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I've never been dissapointed 7/19/2013

The team at Jon Wayne has never disappointed me. From the sale and installation of my new system in the fall of 2011, to the system checkups we receive, they have always maintained a superior service attitude. My service tech today was Justin Beck. He was courteous, knowledgeable, and personable. He pointed out some maintenance tips, and without hesitation replaced the UV lamps in the air handler when he found that they were out. I cannot say enough good things about Jon Wayne. I have, and will, recommend Jon Wayne to anyone that asks. more
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I've never been dissapointed 7/19/2013

The team at Jon Wayne has never disappointed me. From the sale and installation of my new system in the fall of 2011, to the system checkups we receive, they have always maintained a superior service attitude. My service tech today was Justin Beck. He was courteous, knowledgeable, and personable. He pointed out some maintenance tips, and without hesitation replaced the UV lamps in the air handler when he found that they were out. I cannot say enough good things about Jon Wayne. I have, and will, recommend Jon Wayne to anyone that asks. more
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great service 7/19/2013

Great service provided more
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great service 7/19/2013

Great service provided more
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he was great 7/18/2013

I was so please with Ramero and what he did. My warrenty service came they looked at it and said someone else had cut the wires. And said the motor was bad and maybe the compress was out to . Your service man came in checked it out and found there was a wire lose . And low and behold it work. He took the time to explain what happen and what he did. If i need another service for my ac I will call you all and i will tell everyone what a great service I got for you . Thank you . And I am glad You have people like Him working for you GOD BLESS YOU! more
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he was great 7/18/2013

I was so please with Ramero and what he did. My warrenty service came they looked at it and said someone else had cut the wires. And said the motor was bad and maybe the compress was out to . Your service man came in checked it out and found there was a wire lose . And low and behold it work. He took the time to explain what happen and what he did. If i need another service for my ac I will call you all and i will tell everyone what a great service I got for you . Thank you . And I am glad You have people like Him working for you GOD BLESS YOU! more
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excellent work 7/18/2013

Mr. Martinez was very professional and and was able to answer any question that I had. I have never had a bad tech. come to my home. All of Jon Waynes tech are great. more
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excellent work 7/18/2013

Mr. Martinez was very professional and and was able to answer any question that I had. I have never had a bad tech. come to my home. All of Jon Waynes tech are great. more
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Not sure what goes in this box.......What's the difference between this review and the "Review Body?" 7/11/2013

We have been members of the Gold Rescue Club for several years and have been more than happy with the service and professionalism we have received. We almost always have the same technician, and it is so nice to know who is coming into your home. We highly recommend Jon Wayne for heating and air conditioning needs. more
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Not sure what goes in this box.......What's the difference between this review and the "Review Body?" 7/11/2013

We have been members of the Gold Rescue Club for several years and have been more than happy with the service and professionalism we have received. We almost always have the same technician, and it is so nice to know who is coming into your home. We highly recommend Jon Wayne for heating and air conditioning needs. more
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Most professional, honest a/c and heating company I have ever dealt with. 7/5/2013

My a/c went out on July 4th. Called Jon Wayne and received an appt between 10am -2pm on the 5th. Received a call on the 5th @ 7:28 wanting to see if they check on my problem earlier. When does that ever happen? My technician arrived 45 minutes later. presented me his business card, and immediately told me my system was still under warranty and there would be no charges for the repair. He put on foot covers, checked the thermostat, went outside to check the unit, and had the problem diagnosed in less than 15 minutes, which was a bad capacitor. Double checked all amps, volts, and pressure temps. Couldn't have asked for a more courteous, honest, and professional service advisor! more
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Most professional, honest a/c and heating company I have ever dealt with. 7/5/2013

My a/c went out on July 4th. Called Jon Wayne and received an appt between 10am -2pm on the 5th. Received a call on the 5th @ 7:28 wanting to see if they check on my problem earlier. When does that ever happen? My technician arrived 45 minutes later. presented me his business card, and immediately told me my system was still under warranty and there would be no charges for the repair. He put on foot covers, checked the thermostat, went outside to check the unit, and had the problem diagnosed in less than 15 minutes, which was a bad capacitor. Double checked all amps, volts, and pressure temps. Couldn't have asked for a more courteous, honest, and professional service advisor! more
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2013 Hot, Hot, Summer 7/1/2013

We've tried many other A/C companies, but Jon Wayne gave us superior service, and every employee who came out including Carlos, Ross, Dakota and Phillip knew exactly what they were doing and took the time to explain everything. I will never go with any other company again. They even went out of there way to loan us two window units over the weekend, until they could get here and install the unit on Monday. All I can say is that this company truly cares about its customers. Thanks again !!! more
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2013 Hot, Hot, Summer 7/1/2013

We've tried many other A/C companies, but Jon Wayne gave us superior service, and every employee who came out including Carlos, Ross, Dakota and Phillip knew exactly what they were doing and took the time to explain everything. I will never go with any other company again. They even went out of there way to loan us two window units over the weekend, until they could get here and install the unit on Monday. All I can say is that this company truly cares about its customers. Thanks again !!! more
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Owner Message

  • The Jon Wayne name has stood for convenience, integrity and honesty since we opened our doors back in 2001. Those values were true for the first service call we ever took. And they’re true for the service calls we take today, tomorrow, and for years to come. We offer San Antonio's leading experts on AC Repair and Installations, Furnaces, Plumbing, Electrical, and Smart Homes for your home with the best guarantees.

Additional information
  • Hours: Mon 08:00am-08:00pm, Tue 08:00am-08:00pm, Wed 08:00am-08:00pm, Thu 08:00am-08:00pm, Fri 08:00am-08:00pm, Sat 08:00am-04:00pm
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