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Jon Wayne Service Company

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9272 US Hwy 87 E
San Antonio, TX 78263

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(210) 293-5550
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Reviews
( 1452 )
( 155 )
( 10 )
( 11 )
( 51 )

Best

Absolutely first rate work. Everyone was thoroughly professional. This was a total system replacement that took over ten hours. When they were done, it was like they'd never been ...

Worst

The service for this company is good but with that said, they are hands down the worst company in town when it comes to cost. The technicians are also on commision so they will pu...

Excellent company and service 11/28/2012

Chris Buck is an excellent representative. He took his time to explain what he was going to do, what he found and what his recommendations were. He identified an previously undiagnosed problem and after consulting with us, repaired it to our satisafaction. more

Excellent company and service 11/28/2012

Chris Buck is an excellent representative. He took his time to explain what he was going to do, what he found and what his recommendations were. He identified an previously undiagnosed problem and after consulting with us, repaired it to our satisafaction. more

Excellent 11/19/2012

Your service reps always do a good job. Thanks! more

Excellent 11/19/2012

Your service reps always do a good job. Thanks! more

Awesome Service! 11/9/2012

We've never gotten the run around with Jon Wayne. We always appreciate their honesty and service suggestions. The techs are friendly and professional. The administrative staff is also responsive and friendly. I would highly recommend them. more

Awesome Service! 11/9/2012

We've never gotten the run around with Jon Wayne. We always appreciate their honesty and service suggestions. The techs are friendly and professional. The administrative staff is also responsive and friendly. I would highly recommend them. more

Good work 11/8/2012

Full review should not be required. Checks above say everything. more

Good work 11/8/2012

Full review should not be required. Checks above say everything. more



Outstanding service in every aspect 11/7/2012

Our AC drain was plugged and needed servicing. First tech to arrive was on time but failed to fix the problem. A second tech was dispatched and arrived within hours. This gentleman was great and in talking gave recommendations which we have done. more

Outstanding service in every aspect 11/7/2012

Our AC drain was plugged and needed servicing. First tech to arrive was on time but failed to fix the problem. A second tech was dispatched and arrived within hours. This gentleman was great and in talking gave recommendations which we have done. more

My recent service call... 11/6/2012

It's been nearly a year since y'all installed my system and things have been great ever since.I just had Carlos Felix out to inspect and take air flow readings because I felt that there was an issue with air flow with ducts that were added at installation,but as it turned out,I actually had more than adequate air movement than was required for the square footage of the areas of my concern.While the technician was here,he did find a bad sensor on the compressor that shows the outside temperature at the thermostat.He brought this to my attention and told me that this part would need to be ordered because they have never had to replace one on a unit before.I told him that this was OK and we scheduled a return visit for him to replace it at a later date.To my amazement,he returned the next day with the replacement sensor in hand,and made the repair very quickly at no charge.The purchase of my system from Jon Wayne has been one of the best buying experiences that I have ever had and I would VERY HIGHLY recommend this company to anyone for their A/C and Heating needs.I have been very impressed with their Service,their Product,and their Professionalism...Thanks Again Jon Wayne....... more

My recent service call... 11/6/2012

It's been nearly a year since y'all installed my system and things have been great ever since.I just had Carlos Felix out to inspect and take air flow readings because I felt that there was an issue with air flow with ducts that were added at installation,but as it turned out,I actually had more than adequate air movement than was required for the square footage of the areas of my concern.While the technician was here,he did find a bad sensor on the compressor that shows the outside temperature at the thermostat.He brought this to my attention and told me that this part would need to be ordered because they have never had to replace one on a unit before.I told him that this was OK and we scheduled a return visit for him to replace it at a later date.To my amazement,he returned the next day with the replacement sensor in hand,and made the repair very quickly at no charge.The purchase of my system from Jon Wayne has been one of the best buying experiences that I have ever had and I would VERY HIGHLY recommend this company to anyone for their A/C and Heating needs.I have been very impressed with their Service,their Product,and their Professionalism...Thanks Again Jon Wayne....... more



Great staff and crew. 11/3/2012

The service provide by the staff was great, everything was clearly explain to us. The work was done prefect. The crew and staff were very professional. I would recommend this company to any family member that needs them. more

Great staff and crew. 11/3/2012

The service provide by the staff was great, everything was clearly explain to us. The work was done prefect. The crew and staff were very professional. I would recommend this company to any family member that needs them. more

Very thorough 11/2/2012

Proficient and attentive to detail more

Very thorough 11/2/2012

Proficient and attentive to detail more
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Owner Message
  • The Jon Wayne name has stood for convenience, integrity and honesty since we opened our doors back in 2001. Those values were true for the first service call we ever took. And they’re true for the service calls we take today, tomorrow, and for years to come. We offer San Antonio's leading experts on AC Repair and Installations, Furnaces, Plumbing, Electrical, and Smart Homes for your home with the best guarantees.

Additional information
  • Hours: Mon 08:00am-08:00pm, Tue 08:00am-08:00pm, Wed 08:00am-08:00pm, Thu 08:00am-08:00pm, Fri 08:00am-08:00pm, Sat 08:00am-04:00pm
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