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Future Ford Lincoln of Concord

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2285 Diamond Blvd
Concord, CA 94520

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(866) 979-5338
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Reviews
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Best

I trust for ford Berger is great and Kim Excelent Service Thank you

Worst

Worse experience ever ! ( and we have bought Vans here before ) Time line for delivery was WAY off. When the van finally came in it was built incorrect, which put production on an...

Great customer service 2/11/2014

The staff are always friendly and helpful. more

Awesome ford dealership 2/11/2014

We just bought an Acura' the service from Sal was excellent! He was very chill! more

Attention to detail 2/10/2014

Although service took longer than expected it was done professionally with an emphasis on meeting my needs, including washing the car before bringing it back to me more

good personal 2/10/2014

good timely service more

nice 2/10/2014

Everything was great. My husband always seem to get the truck washed and this time it was not. more

Todd is great 2/10/2014

Todd runs a tight ship and provides excellent customer service. more

Easy, no pressure buying experience. 2/10/2014

They found the truck I really wanted with every feature I was looking for. more

E.Gaines 2/9/2014

Great Service and Great People ! more

Love the service reps 2/9/2014

Great service. Friendly staff. more

Everybody there is professional and courteous. 2/9/2014

I have recommended and will continue to recommend Future Ford for both sales and service, both are outstanding in my opinion. more

no long wait for a appointment 2/9/2014

I always buy my cars and have all the repairs at Future Ford of Concord. That says something. Don Tuller listens and keeps me informed as most of the other people do at Future Ford. more

Great knowledgeable staff. 2/9/2014

By far the best service I've ever gotten. more

Future Hyundai Area Employees 2/9/2014

My appointment on 2/7/14 took care of all my concerns and I am very happy with the results. I feel confident with the work that is done. more

Super Service Plus 2/8/2014

After the best purchase experience ever nearly a year ago, I took my 2013 Edge in for service for the third time last Thursday, 02/06/14, and had yet another fabulous story to tell. The same professional, respectful, well organized and dare I say fun service was there but there was a new twist this time for me, trust. Just after I got to work thanks to Max driving me in my own car so I didn't have to deal with my walker in a standard courtesy van, I got the call with word my husband had been hospitalized near our home in Napa so needless to say I spent of the rest of my work-day concerned with his welfare. During this time I was kept informed of the progress of my service by the best service-writer ever, Kim, including his finding out that my key phob could not be fixed without the second one I'd left at home or the car wouldn't work...good heads-up on that one, Kim! When the service was complete, Kim arraigned for Max to drop my car off in my handicapped parking space in the parking garage where I park each day and I trusted this would happen with no further effort, or even better, no further thought on my part. When I was able to leave the office, I went down into the garage and sure enough, there was my car, all nice and clean, and the keys were exactly where I has requested they would be. Having my car serviced to perfection thanks to an un-named mechanic and others is one thing but being treated so well and having my trust not misplaced in everyone at Future Ford of Concord means more than you'll ever know and more than my mere words can express. Let me just say a simple Thank You! more


Unprecedented Concern for Customer Satisfaction 2/7/2014

I have a story to share about the excellent customer care of Future Ford of Concord that can't be retold in the little space I have here. Let it suffice for me to say that Future Ford knows what business is first and foremost about: people, families, you, me. Like a good business partner, the team at Future Ford helped me through a tough situation I found myself in, working elbow to elbow with me, to reach a solution that was mutually beneficial. Abdul, Mitch, Fabian, Steve, Corey, and the man upstairs treated me like a husband and father of four, not like a mark to extract money from. For that reason alone I will always support Future Ford. more

Fast service without an appt 2/7/2014

I was having trouble with my truck , I brought it in and got my truck fix in half a day! Bruce and Kim were very helpful, Thank you! more

maintenance 2/6/2014

service rep very helpful and made sure all our problems were fixed. my only complaint is when they wash the car, they do not wipe it down. windows are spotted more

Excellent dealership 2/6/2014

Great experience. Chong Hee Will listened to our needs and found a great car for us! more

Very fast &friendly 2/5/2014

Just like Ford dealership more
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Owner Message
  • Future Ford of Concord is here for all your new Ford and used car sales needs. Visit our Ford dealership in Concord, CA, for certified Ford service and guidance when applying for an auto loan. Call today!

Additional information
  • Hours: Sat 08:00am-05:00pm, Mon 07:00am-08:00pm, Tue 07:00am-08:00pm, Wed 07:00am-08:00pm, Thu 07:00am-08:00pm, Fri 07:00am-08:00pm
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