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Future Ford Lincoln of Concord

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2285 Diamond Blvd
Concord, CA 94520

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(866) 979-5338
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Reviews
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Best

I trust for ford Berger is great and Kim Excelent Service Thank you

Worst

Worse experience ever ! ( and we have bought Vans here before ) Time line for delivery was WAY off. When the van finally came in it was built incorrect, which put production on an...



fast service 2/28/2014

Fast service ! Didn't really wait that long. more

Great service dept. 2/28/2014

Issue with stereo speaker on my new F-150. Fixed very quickly and without charge. Very friendly and professional staff. more

auto maintnence 2/27/2014

friendly and competent service.. more

oil change 2/27/2014

I went in for an oil change. It was quite busy, but the service department got me out sooner than I anticipated, and also they found a nail in my tire and fixed it. Very friendly, professional service. I was a happy customer! more

service 2/27/2014

quick and courteous more

Service 2/27/2014

My Service Advisor Kim was outstanding. Not only did he take care of me in a friendly and professional manner, he was handling other customers in the same manner. He was really on top of everything around him. Good job Kim! more

Excellent Service 2/26/2014

I was very pleased with the attention I was given and the ability to work with me and my strict budget. more

Customer Service 2/26/2014

I didnt give it a 5 star rating due to the lady who initially picks up the service calls. She needs to slow down and not rush your customers. She need to be able to explain the different services your service shop provides. more

excellent customer service 2/26/2014

Thank you for consistent afforable service with a smile & for taking car of my car! more

service and attention to customer 2/26/2014

outstanding work in and out timely more

Great customer service 2/25/2014

Kim in the service was great. His explanation. Of what the problem was was very precise and understandable. What a great asset to your company Kim is. more

Attentive and accommodating 2/24/2014

My experience at the Hyundai Future Ford of Concord was fairly good. The service person was very efficient and kept me informed of the usual things. He said the service would take an 1.25-1.5 hrs. When I arrived 1.5 hrs. later, the car was getting washed and the attendant who normally dries the cars was busy with another issue so it slowed things up. Although my appointment was just up the road, I was still 5 minutes late. I would recommend they suggest that we arrange for a 2 hr. window rather than 1.5 hr. I know the shuttle is available and I would have used it if I knew they were running late. more

They listened to what I wanted - and delivered. 2/24/2014

I was very pleased with the customer service. They listened, and answered all my questions. I didn't feel "forced" to make a quick decision on anything. more

Friendly, knowledgeable salesman. 2/24/2014

good cars, good selection, good salesman and good financial people. more

Customer service 2/24/2014

Customer service is great here more

I had a very positive experience 2/24/2014

My contact person was very efficient and responsive more

Quick and Attentive 2/24/2014

Got me out sooner than expected and were very professional. more

The Employees 2/24/2014

This the second time I took in my car and every time I been there they always roll out the red carpet. Five stars, excellent. more
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Owner Message
  • Future Ford of Concord is here for all your new Ford and used car sales needs. Visit our Ford dealership in Concord, CA, for certified Ford service and guidance when applying for an auto loan. Call today!

Additional information
  • Hours: Sat 08:00am-05:00pm, Mon 07:00am-08:00pm, Tue 07:00am-08:00pm, Wed 07:00am-08:00pm, Thu 07:00am-08:00pm, Fri 07:00am-08:00pm
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