Prime Time quoted a fair price over the phone. when the technician showed up he gave me a new estimate almost triple the phone estimate. ended up being a waste of my time and theirs. I used a different company.
I gave them accurate details of my home, windows and gutters over the phone. Their tech said this happens all the time.
RESPONSE FROM Prime Time Window Cleaning, Inc.:
Dear Mr. Boatner,
I would like to discuss the poor experience you had with us. We strive for excellent customer service and greatly appreciate the feedback. We would love to do anything possible to keep your business. If you would like to discuss the matter please don't hesitate to give me a call at 800-480-1360.
Thank you,
Matt Dubiel
Customer Service Manager Customer.service@primetimewindowcleaning.com 800-480-1360
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