I can't comment on the quality of their work as I feel they didn't do any work, yet billed me twice the aggred-on amount. Mysteriously, the agreed-upon fee was doubled with many add-ons and then was graciously cut back to the original amount to make things better. I was told they cleaned 6 gutters on my house -- there are only 4. My landscaper checked the work two weeks later, said it wasn't done and re-did it for me. I would not recommend this firm to anyone. If you feel you have to use them, get a written contract and be present when they do the work.
RESPONSE FROM Prime Time Window Cleaning, Inc.:
Dear Mr. Sabian,
I would like to discuss the poor experience you had with us. We strive for excellent customer service and greatly appreciate the feedback. We would love to do anything possible to keep your business. If you would like to discuss the matter please don't hesitate to give me a call at 800-480-1360.
Thank you,
Matt Dubiel
Customer Service Manager Customer.service@primetimewindowcleaning.com 800-480-1360
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