Jon Wayne Service Company

From our first call to the completion of a major duct renovation (in a less that spacious attic) Jon Wayne was fast. We were also very secure in their expertise and continued education through various licensing requirements by this company. Thank you all JW! more

I was very satisfied with the job James did on my unit more

I was very satisfied with the job James did on my unit more

Nice company to deal with. more

Nice company to deal with. more

Jon Wayne is the Best, so forget the rest. more

Jon Wayne is the Best, so forget the rest. more

Thank you for having the servicemen wear protective shoe covers. This really helps keep the house environment clean. Joel, my repairman, was really great....very helpful, polite, and efficient. Katherine McQueen more

Thank you for having the servicemen wear protective shoe covers. This really helps keep the house environment clean. Joel, my repairman, was really great....very helpful, polite, and efficient. Katherine McQueen more

From the initial call asking for a checkup tp James leaving it was a super experience. Very professional. Megan in the office did her very est to accomodate our schedule. James gave super service and was here when Renae said he would be. Renae was excellent also. With great phone ability both these ladies made sure our needs were met. James explained what he was doing step by step never making me feel stupid. It was a pleasure to have him in my home. All three of these individuals are an asset to Jon Wayne. Thanks for great service. more

From the initial call asking for a checkup tp James leaving it was a super experience. Very professional. Megan in the office did her very est to accomodate our schedule. James gave super service and was here when Renae said he would be. Renae was excellent also. With great phone ability both these ladies made sure our needs were met. James explained what he was doing step by step never making me feel stupid. It was a pleasure to have him in my home. All three of these individuals are an asset to Jon Wayne. Thanks for great service. more

joel did a great job. more

joel did a great job. more

We bought this house new 8 years ago and the A/C has a 10 year warranty. So initially I called the Company (AirTron) on a Saturday and scheduled an appointment for them just to come out and look at it ($89 & Monday would be as soon as they would come out). I already knew what the problem was since I heard it go out, it was the blower impeller cage had "self-destructed" so I removed the whole blower motor assembly. I remembered Jon Wayne's advertisements and called their office and for $29 they had a certified A/C technician at the house within an hour. I did not care that I had to pay for an otherwise warranted part and I was very glad that I had called someone OTHER than the original installer as the last 3-4 years we have had a dust problem despite using dust filters. The last 3 weeks showed little dust on the large 20"x36" filter so I knew something was not right. Ramiro Ramos (from Jon Wayne Co.) showed me why there was litle collection on the filter and excess dust, when AirTron connected the conversion (round duct to ~20"x20") to the air handler they USED NOTHING BUT ALUMINUM TAPE to hold the duct work up and it had fallen 3" to the joists below. I can't believe that this was a sudden failure, rather the seal around the duct had been failing since day 1. This not only caused a dust problem, asthma/COPD irritation, but also since it was drawing in attic air it was working inefficiently and cost me in the $300-$400 range in the heat of the summer. Ramiro from Jon Wayne set up a UV-C double bulb/location germicidal system to prevent mold on the evaporator coil and in the output of the air handler. In addition he installed a WHOLE HOUSE (6 month) filtration system to avtotally avoid the leaks due to poor workmanship from the original installation. I also signed up for a 5 Year Maintenance Agreement where they come out and replace the filters twice a year and clean what ever needs cleaning and do regular checkups. He came out the following Monday at 1:30 and was through at 5:30. I had windows open but it was almost as cool as I have to have the Thermostat (73-75 degrees) I went into this knowing that I was paying a bit more than I originally planned but knowing that the problems that have been plaguing us since we moved in, I was happy to pay it. God bless, Fred Dunn (Happy Jon Wayne Customer) PS - I even have a home warranty tha covers things like this but wanted it DONE RIGHT! more

We bought this house new 8 years ago and the A/C has a 10 year warranty. So initially I called the Company (AirTron) on a Saturday and scheduled an appointment for them just to come out and look at it ($89 & Monday would be as soon as they would come out). I already knew what the problem was since I heard it go out, it was the blower impeller cage had "self-destructed" so I removed the whole blower motor assembly. I remembered Jon Wayne's advertisements and called their office and for $29 they had a certified A/C technician at the house within an hour. I did not care that I had to pay for an otherwise warranted part and I was very glad that I had called someone OTHER than the original installer as the last 3-4 years we have had a dust problem despite using dust filters. The last 3 weeks showed little dust on the large 20"x36" filter so I knew something was not right. Ramiro Ramos (from Jon Wayne Co.) showed me why there was litle collection on the filter and excess dust, when AirTron connected the conversion (round duct to ~20"x20") to the air handler they USED NOTHING BUT ALUMINUM TAPE to hold the duct work up and it had fallen 3" to the joists below. I can't believe that this was a sudden failure, rather the seal around the duct had been failing since day 1. This not only caused a dust problem, asthma/COPD irritation, but also since it was drawing in attic air it was working inefficiently and cost me in the $300-$400 range in the heat of the summer. Ramiro from Jon Wayne set up a UV-C double bulb/location germicidal system to prevent mold on the evaporator coil and in the output of the air handler. In addition he installed a WHOLE HOUSE (6 month) filtration system to avtotally avoid the leaks due to poor workmanship from the original installation. I also signed up for a 5 Year Maintenance Agreement where they come out and replace the filters twice a year and clean what ever needs cleaning and do regular checkups. He came out the following Monday at 1:30 and was through at 5:30. I had windows open but it was almost as cool as I have to have the Thermostat (73-75 degrees) I went into this knowing that I was paying a bit more than I originally planned but knowing that the problems that have been plaguing us since we moved in, I was happy to pay it. God bless, Fred Dunn (Happy Jon Wayne Customer) PS - I even have a home warranty tha covers things like this but wanted it DONE RIGHT! more

Jacob was professional, personable and thorough. Would appreciate if he could the one to return on any future service calls. Thank you more

Jacob was professional, personable and thorough. Would appreciate if he could the one to return on any future service calls. Thank you more

Russell was excellent in all the above ratings. He also has a great sence of humor! He worked long and hard to find the problems even after he replaced the compressor. He made many, many trips up into the attic while working. I laughed and told him he certainly was going to lose weight. Also it was a joke all the time he was here putting on and taking off the booties. Wonderful employee for your company!!!! more

Russell was excellent in all the above ratings. He also has a great sence of humor! He worked long and hard to find the problems even after he replaced the compressor. He made many, many trips up into the attic while working. I laughed and told him he certainly was going to lose weight. Also it was a joke all the time he was here putting on and taking off the booties. Wonderful employee for your company!!!! more

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