Nick in Service brought his "A" Game! I'd debated, researched problem on under cabinet ice maker and finally he diagnosed & explained the problem in detail. Then made a recommendation for replacement that featured what we wanted and not the computer circuit board we didn't want. Russ was a big help in keeping us posted on install as it was getting late in day. Then James arrived! He's the best installer we've experienced BY FAR! Blows Sears install personnel out of the water across the board. He was knowledgeable, experienced, even with the unique product, and very friendly and efficient. Today we have ICE! Thank you Dick Van Dyke Appliance World. We'll be back.
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