Ford of Kirkland

I bought a Hyundai Santa Fe and Don Rae, Chris, and Trista were wonderful to work with. more

I bought TUCSON today at Hyundai of KIRKLAND more

I bought TUCSON today at Hyundai of KIRKLAND with no hassle through the professional sales Internet manager David Kim. he is very polite and knowledgeable . when you look for HYUNDAI , I strongly recommend David Kim at Hyundai of KIRKLAND as # 1 dealer in WA . more

If I could give this place a negative star rating I would. This place has ruined my car buying experience. I wouldn't send my enemy to buy a car here. Please! Take heed to this warning before buying a car from these people! Sorry for the rant, and the book you are about to read. I recently purchased a used vehicle at this dealership and drove away a happy camper. That is until I drove the car to work the next day. There are now multiple issues with the car, issues that I called on the day after I purchased my car. The salesman that I worked with was very nice, sure bring it in and we will look at it. Phew, I took my car that weekend to be serviced and I was promptly turned away. They only work on fords at that shop. Fine, Why wasn't I informed of this before I took time out of my day to drive all the way there!? OK, schedule an appointment with ""their other shop?"" to look at my car. Phew again, WRONG! I call back two days before my new appointment to make sure the service would be covered since it had been a few weeks. In doing so I talk to a rude manager named Trista. The manager proceeded to inform me that they would do none of the work under their dime even though I had just purchased a car which I was assured at purchase was checked out and serviced before the sale. She continued to raise her voice at me and tell me that ""even if the engine blew up right after I drove away, they still would do nothing for me."" Then told me I should have bought a warranty. So its my fault, I should have known I was buying a defective car that would need maintenance right away. (the car only had 36,000 miles on it) If I would have known I would have bought the car down the street from the teenager who probably built the engine himself and now has raccoons living in it. Might be better off. Having said this, yes I should have purchased a warranty. I know things may go wrong with a used car. However, where is the customer service in this situation? Where is the quality at this dealership? How can a business operate selling cars with mechanical defects? Where is the pride in these peoples work? Obviously there is none. Its a shame too. Buying a car, new or used should be a happy and exciting experience. Mine from this particular dealership has turned into a nightmare. more

Great job guy's from start to finish , give Ford Of Kirkland a shot because if Rich or Trista or Chris can't get you a great deal No one can . more

K.P.. was so nice to deal with. He seemed to understand just what I was looking for. We were treated with courtesy at every stage of the buying process. We got a great deal and I love my new car! I continue to hear from folks at Kirkland Hyundai as they call to see if I have any questions and if I'm happy with my car. Good after-care! On a scale of 1 to 10, our experience was a definite 10! more

K.P.. was so nice to deal with. He seemed to understand just what I was looking for. We were treated with courtesy at every stage of the buying process. We got a great deal and I love my new car! I continue to hear from folks at Kirkland Hyundai as they call to see if I have any questions and if I'm happy with my car. Good after-care! On a scale of 1 to 10, our experience was a definite 10! more

I would like to emphasize that I had very very pleasant experience at Hyundai of Kirkland. From the first few minutes, and then over the period of about 14 days until my purchase, the sales-person Kourosh (everyone call him K.P.) treated me with care, patience, and understanding. He was very punctual and kept his promises. Besides KP, his manager Mike was very pleasant person. By the way, this was my first "brand new car" buying experience. I lieked it. In the nutshell: inform yourself through the Web, know what you want, ... and go to Hyundai of Kirkland. :-) Ask for KP :-) N. (from Bellevue) more

I would like to emphasize that I had very very pleasant experience at Hyundai of Kirkland. From the first few minutes, and then over the period of about 14 days until my purchase, the sales-person Kourosh (everyone call him K.P.) treated me with care, patience, and understanding. He was very punctual and kept his promises. Besides KP, his manager Mike was very pleasant person. more

I worked with Rich Camacho in finance he helped me get my finance rate low and out with in less than one hour. I differently recomend him and the dealership to help you out if you have had credit problems! thanks Julie. :) more

If you are looking for a new car dealer I highly recommend Hyunndai of Kirkland. They take the intimidation factor out of buying a car. No pressure, lots of information, and a clear focus on getting you what you want not what they want to sell you. I have now purchased two new cars from them and will continue to do so. I worked with Ivan Lanham and he was informed, friendly, and focused on me. HOK is a special place if you are looking to buy a car. They also have the best deli lunch on the eastside by the waiting room in Service Area. more

If you are looking for a new car dealer I highly recommend Hyunndai of Kirkland. They take the intimidation factor out of buying a car. No pressure, lots of information, and a clear focus on getting you what you want not what they want to sell you. I have now purchased two new cars from them and will continue to do so. I worked with Ivan Lanham and he was informed, friendly, and focused on me. HOK is a special place if you are looking to buy a car. They also have the best deli lunch on the eastside by the waiting room in Service Area. more

We've been researching used Hyundai Sonatas because it was highly recommended. You get the biggest bang for your money. Hyundai of Kirkland had two 2010 Hyundai Sonata's in their inventory. When we finally had the chance to visit, one had already sold. KP greeted us and was enthusiastic to show us other possibilities including the second 2010 Sonata. We were really pleased with the Sonata's test drive, the car's features and the price. We bought the car! It was a pleasure to do business with KP. Thank you KP for your help & honesty. more

We've been researching used Hyundai Sonatas because it was highly recommended. You get the biggest bang for your money. Hyundai of Kirkland had two 2010 Hyundai Sonata's in their inventory. When we finally had the chance to visit, one had already sold. KP greeted us and was enthusiastic to show us other possibilities including the second 2010 Sonata. We were really pleased with the Sonata's test drive, the car's features and the price. We bought the car! It was a pleasure to do business with KP. Thank you KP for your help & honesty. more

What a great guy, I had bought a car and return it with no problems and then found the car I really wanted. Jerry worked for hours to help me find the car and price that I could handle. Thanks Jerry and Ford of Kirkland great team. more

Outstanding. Deal was easy and as advertised. Low pressure, easy to work with. Good inventory, so was able to find what we wanted. Price was outstanding. more

I was very pleased with the service that I had receieved from Miles Padberg. \r \r Thanks again\r \r We are please with the truck. more

Miles Padberg was very helpful during my visit to Ford of Kirkland. He was patient while going on a test drive with the Ranger pickup -- plus he was more that patient and accommodating while we fine-tuned the purchase. I believe he is a good salesman and an asset to Ford of Kirkland! more

We have purchased many cars from Raleigh at Ford of Kirkland and will be recommending him to others. more

I purchased an vehicle from them on no so favorable terms as my credit was not stellar they promised me that within 6 months if I made all my payments on time that I should be able to refinance the vehicle and get better terms even went so far as to tell me if I had any problems finding a place that would refinance to call them and they would help me. So sure enough after 6 months I tried with no luck so I started with emails to the two sales people that I had talked to when buying neither of them ever returned any of my emails, so then I tried calling left several messages never received a phone call back (tried both cell and work) for both gentleman neither even had the nerve to return a single message. Needless to say worst service I ever went thru not to mention the fiasco at the time I purchased the vehicle with my ex-wife that they created. more