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Ford of Kirkland

4.5
159 reviews
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id: 26751734
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11800 124th Ave NE Unit E
Kirkland, WA 98034

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(425) 821-6611
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Reviews
( 135 )
( 4 )
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( 16 )

Best

I went into that dealership with a very specific car in mind. I worked with Catherine Lee and she was very helpful. I didn't feel pressured hardly at all, she was kind and courteo...

Worst

They can't fix major thing.

They are taking care of my car as if they own it 1/22/2014

When some service is due, they will call you many times to remind you, instead of waiting for you to call them. This is very good for super busy people like me. more
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professional and friendly service 1/22/2014

Ryan Reid the service advisor was great. He was very professional. The service department is competent, reliable and truthful. more
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Smile, service, satisfaction 1/21/2014

This place rocks! Always pleasant people, nice waiting area and clean bathrooms! Yay! more
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Maintenance 1/16/2014

The place is very organized more
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over and over again 1/15/2014

Same problem keeps reoccurring and so far they have been unable to fix the issue. more
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Okay experience 1/14/2014

I found the website completely useless for making my appointment for my 5k service. I had to call and then had to wait for a call back because no one answered. Eventhough they had timeslots available, you wouldnt know that from how the website blocks almost all weekends and cuts off times very early. The service rep i worked with was nice and the service time was close to his estimate. However i am still having a bad taste from a promise that was never fullfilled when i bought my car. I purchased the protective coating which they told me i could apply after i added my new wheels and just to apply it to car and interior now. Once i got my new wheels a month later the sales lady who handle this service is never available and never called me or replied to my numerous emails and voice messages. Still have not gotten this applied to this day. Also they did not wash my car. Kia washes their customers' cars for free but Hyundai cant? more
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The Wow! experience 1/10/2014

From the beginning to the end of the service, everything is great! They even have a waiting lounge with television and nice chair to sit on. Oh, they even have a small deli inside which I found pretty cool! It's nice to go to a place and get your regular maintenance of your car without sales pressure. more
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nope 1/4/2014

They can't fix major thing. more
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Consistent exceptional customer service 12/26/2013

One of the rare car dealerships which treats you as a truly valued customer. Exceptional service and attention to detail sets Hyundai of Kirkland apart from the rest. I have and will continue to recommend them and Hyundai to anyone. more
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A very good Hyundai dealer 12/25/2013

I've been with them for all my Hyundai Sonata related services for almost 4 years. Everything has been going on pretty good. more
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5 star 12/19/2013

Happy1 to be near where convience service Hyundai Dealer. more
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Awful service experience at Hyundai of Kirkland 12/17/2013

I wish we had other competitor Hyundai dealer in near by locations. They dont care about customers, and they do not listen to problems what customer is experiencing in the car. They just want to earn money and do service just for the name sake. Horrible service, I am regretting for being Hyundai customer at Hyundai of Kirkland. I am seriously looking for other dealer or private mechanic in near by locations of Redmond/ Bellevue for my car servicing. Pathetic experience. more
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Editorial review from Citysearch 12/15/2013

Came in with specific car in mind and price and they were able to pull it off with no hassle. Employees have great attitudes and are easy to work with. I enjoyed my time here.\r more
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Fixing problems and making it easy 12/12/2013

Car repair is no fun. I had an intermittent problem, HoK had me come in the moment it appeared and then troubleshot outside of my appointment time. They treat you with care, respect and do a great job on the repair. Highly recommend Hyundai and Hyundai of Kirkland for buying and servicing! more
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Grade B 12/11/2013

It was good. more
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Editorial review from Citysearch 12/9/2013

Very satisfied and recommend this dealership\r more
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They really care about their customers 12/5/2013

I have never had anyone service my Hyundai since it was purchased. They have always been there when I've had emergency issues and had to be towed in. more
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Thanks for your service 12/4/2013

friendly crew, efficient service delivery, excellent quality. will definitely use your service again. more
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Editorial review from Citysearch 11/26/2013

Jose made my long trip to your dealership worth it. Great deal, excellent service.\r more
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