They installed my last water heater 11 years ago. I never had any problems, until....You walk down to the basement and you see the water on the floor around the water heater, uh oh. Of course the heater is not on, so twenty minutes of trying in vain to light the pilot, no go. Clearly i need a repair or a new tank. Even though I knew the shelf life of these things is about 10 to 15 years, I thought maybe there was a fix. On to the internet where all good diagnosticians go. Oh and this is Friday night.
The next day I called a few places and got about the same price ranges, but FAST came in a bit cheaper. Be aware that there are always going to be extra costs associated with a new install, pieces of the plumbing to be replaced, gas valves etc. They were very good at going over all this on the phone.
They did a good job 11 years ago, so why not now. I was on the phone at 8AM. Mitch was here with a new tank by noon and out the door by 2:30. A great job, everything was explained, there was zero pressure to buy any new shut off valves or other items. They were great, cleaned up the place, and now I'm just waiting for the water to get hot so that I can clean myself up.
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