County Financial Service

What a joke this is my first time dealing with this company because they bought out the finanical company that was handling my car loan. I spoke with four people so far and none of them have a clue as to what they are doing. They are rude and very unprofessional. I got on line to see if I could pull up a website for them and ended up just getting a bunch of bad revues on this company. \r \r At this point I would have to agree with all of them. They are a shabby run company and I have been getting nothing but the good old run around with them. At least with Credit West when they were in busniss took care of busniess. County Finanical is bad business and I would not recommend them to any of my friends or family. \r \r They are not reputable in my book. My girlfriend who is a GM for a company was even getting P.O ed at the way they were and said she would have fired them for treating a client they way they do. \r \r In closing County Financail Services is a no go more

they have to be the most rudest pople in the business.\r they have called me a liar. They call your references one day after your payment is due. I know they are a high risk loan company but the service is so bad I will rather take the bus then be harass by this company. Guy name Joe claim to be a SUPERVISOR SUCKS, RUDE, SHOULDNT BE THERE.iM GOING TO LET THEM REPO MY CAR AND FILE BANKROPCY SOMETHING i HATE TO DO BUT CANT STAND TO GIVE THESE JERKS MY MONEY more

VERY BAD SERVICE. They should get closed down by the Better Business Bureau. They are very rude and have no ethic. They violate customer's right by getting to personal. I will NOT recommend this finance company to anyone. more

I will let the better business bureau know just how BAD your company is operating. People here in Texas WIll get things done so look out cause we are coming. You people that have jobs say good BYE and start thinking God you lost the only income you have. more

Thank god our loan with these people are paid off!These reps are rude, have no education, obviosly make minnimum wage, no class, no morals,just a bunch of stupid kids, or adults with no lifes and have to work there,need to be ashamed of their selves for treating hard working people the way they do.They also give loans to illegals who use fake social security numbers.That's part of the reason they are so rude because they know that these people are very high risk especially when they actually can't track them by the social cuz it's fake!I So it might be hard to find them if they decide not to pay.The better business beuro needs to know about everything this company is doing. I'm sure they would be out of business, then all the stupid people that work there would have to go back to mcdonalds where they probably came from! more

They do. Suckkk. County financial suckssss ballsss. How do they call me from 10 numbers but when I call back there all disconnected wtf? more

I purchased a car from a local dealership (buy here pay here), they sold my loan to County Financial without my knowledge. County Financial Reps told me that they were monitoring my car, ( what's that about?) then they told me that I was in a grace period of 10 day's and I had to make a payment by 3pm the same day or arrangments would be made (?). First of all I had to find out who they were. Second, they didn't volunteer when my last payment was made when asked (who does that?). By the way County Financial had received my payment. Which I only found out when they called to let me know I made a double payment. Did they apologize? No! Did they refund the payment? No! Did they Post the payment to adjust for my next monthly payment? No! Was I expected to make the next month payment even though I was Harrassed into making a second payment? Yes! It's not there fault I double payed was there response. Was my overall monthly payments reduced? No! They can only adjust my account if I payoff early, early payment Incentive. Enough said, C#%T F#C%=R$. RUDE is just not a big enough word to express CF. more

The reps at county financial are extremely rood, show no type of education, and have very bad customer service skills. I was 2 days late on my payment made an arrangement with one of the reps that I would be paying my car note two days later and he said he rut a note in his system. The next day a rood rep calls me named BERTHA calls yelling at me telling me they’re going to repo my car and to pay the bill immediately, before I could even get a word in to let her know about the arrangements I had made the day before she went on and on, on how irresponsible I was and to not have a car if I couldn’t pay it..And much more but since she was yelling I couldn’t understand too much! Point is I hate their service and the harassment! DONT FINANCE WITH THESE PEOPLE I MEAN IT!!!!!! more

I call there office and spoke 2 this nice young man 2 let them kno ima b 2days late wit my payment cuz i had 2 help barry my grandma he said it waz fine he wld put a note in da system. 2days later this rude lady calld me telln me 2 make a payment n full or they wld pick up my car i tld her that it shld b a note that i had a death n the family and i wld send a payment by five she tld me it not her fault my grandma waz gone and im lucky they even financed me i thought 2 myself wat did i get myself n2? Ppl i dnt care if u dnt have no credit dnt eva go through these ppl i advise u ask who is the bank financing u and if they say county financal decline and just get a bike. I do give them 1 thing they dnt play about there money. more

IVE BEEN WITH THIS COMPANY FOR TWO YEARS AND THIS PLACE IT SHITTY!! ITS IS IMPOSSIBLE TO GET IN CONTACT WITH PEOPLE SPEACIALLY A SUPERVISOR! HOW IS IT POSSIBLE THAT IN 5 HOURS A SUPERVISOR CANT CALL BACK AFTER LEAVING SEVERAL MESSAGES! more

As i read some of the reviews of this company i was surprise how peple putting them down, we never dealt withthis company before. this is our first time having them finance our car, so i have to hear it to believe it, when i call to speak to the customer service that person is very polite and very helpful with the information that i needed, so i dont know what other people are complaining about County Financial is helping people to get the vehicle that they want, they are just doing there job,""Great Job"" county financial services Customer service keep up the good work. more

I would never want to go through these people ever agian. I had called and spoke with one of their reps and she was the most rudest persons i have ever heard with a company service. I know that its part of their job and i was late with a payment.. Unlike others i wanted to just make the payoff amount cause i seen that the intrest was very high and didnt want to make another monthly payment. Well because i was late the rude lady wanted me to make a monthly payment first and then would tell me the payoff amount and i just simply refussed. I just pretty much got rude back n told her well u cant tell me the amount i owe to just pay off my car so that you guys dont get hella extra money from me then just come pick up ur car and stick it up ur a** cause iam wanting my own information that u cant give me and i find you being very rude to a customer who wants to give you the full patoff amount.. Well they never called back and came and picked up the car. But i was able to go get a nicer Lincoln Navi and newer... :) more

County Financial Services is just like any other. They help those in need. Don't be fooled by the other reviews. This Service is only here to help, you want your car, they want their money! Plain and Simple. This is not fraud!!! I've been a customer for over a year and I've had no problems. I've been late on my car for about 10 days, and my car has not gotten repo'ed, my account has not over-drawn. They ask you to send the payment through Western Union to get their on time and not show on your credit report. It would charger the same as if it was late. Customers just need to understand that business is business. Stop complaning and PAY what you owe. Don't get screwed over!! Be smart & keep your car with a good credit history! =) Pros: They are willing to help anyone!!!!! Cons: ...some reps get a little over board with their cust. serv. more

Purchased a Tahoe last year and unfortunately due to a small blemish on my credit report I had no other recourse but to finance my car through County Financial. I've made all my payments on time and a few months after I purchased my truck I receive a letter in the mail stating that ""I have no insurance"" and they are charging me an extra $90 a month for the company to Insurance it. I have had insurance on the truck since the day I purchased it.. Six months , 100's a phone calls and a few certified letters later with my proof of insurance, I'm still being charged. I've done alot of research and found that this is common practice for County Financial, they have an terrible reputation and the people they hire are even worse, I have yet to speak to anyone with an ounce of intelligence or professionalism...It's must be a pre requisite to work for County Financial.. You must be immature, rude and have absolutely no intelligence .. I have since went to the institution where I do my banking and am in the process of refinancing my Tahoe, it has been over 5 weeks and my bank is still trying to obtain pay off information from County Financial. Maybe they are all outside playing in the sand box, taking a nap... or maybe it's recess time.. I don't know... I feel like I'm dealing with a bunch of children! Cons: This company is a circus side show... more

County Financial is an average financial company, they expect your payment to be on time. And try to ensure that you make it, I at first thought that they were a rip off company because they wanted my payments to be made western union since it would take a long time to recieve my check payments. However they worked with me and I was grateful. Especially when I was out on maternity leave and was behind a whole month on my payment. Well when I finally had the money to make the payment, I only had to pay the past dues. Yeah I was threatened to have my car repossesed but they waited like two days after that for me, And they really didnt have to. As long as you make your payments on time, you wont have any problems with them. Pros: Will work with you, for credit risk customers Cons: High intrest rates, Long wait times to talk to a customer service rep. more

Horrible company to deal with!!! they repossess your car with 5days late payment!!\r Their loss damage waiver - Fraud , cancel it as soon as possible!!!\r they cannot take your car because you don't have their loss damage waiver!\r They were thrown out of different cities!!! because their unfair business practice!!\r Do not make payments!!! to this company, hide your car!!!\r Just don't pay, they will not find you if you moved or lost your job!\r Tell your friend and family -do not give any infos to them!!!\r We recommend all county financial employees to quit working for them!!\r From Victims of County Financial Services\r \r If they keep calling you, complaint through Federeal trade commission website\r \r Let's make County financial go out of business Pros: Fraud, scam, ripoff, lies, rude, illegal Cons: soon an investigation under Federal trade commission more

There collectors are very agressive and they expect for the payments to be made by wester union when we are passed due and can just come up with the money. I had a prablem on my account and thay wouldnt let me speak with a manager, they kept telling no on giving me more time and would nat here my reason for being late on my payment. I finaly got a manager that was new to the company and was nice and understanding and was able to help me by taking one payment and giveing me an estension. he was helpful and told me if i ever needed had a problem with the colllectors to call him with my problem. I thankeed him for his help during a very hard time in my life. County financial does have people that want to help. they do have high intesrest loans but i need them because no one else will giveme a loan. thankyou Country financial. Pros: give me loan with not so good credit Cons: high intesrest more

I have an auto financed with County Financial Services, Anaheim, California - I got insurance on this car 2 days beforeI took it off the lot. I have maintained insurance on the vehicle since it was purchased. I have a due date on my insurance company, the due date is the 7th and must be paid by the 2nd of the next month. That is exactly what was stated on my insurance bill thatI receice every month. I had a family emergency and the same identical letter is sent to County Financial Services. I had my inurance paid by the 20th of the month, which is thenormal date I pay it at the local office, instead of mailing it to the national office of the insurance company. That way I get it in, put on my credit card, and get a confirmatioin number . Otherwise, if Ipay the home office, I don't get a confirmation number, and they take their time getting itinto their computer, up to two weeks. This way, paying local, I have proof that it is paid on time. Now, Country Financial is trying to add $93.35 on to my monthly vehicle for just ""loss of damage waiver"", not insurance, which my state requires. If I didn't have insurance on my vehicle, I would lose my registration, have to return my license plates. This is a mandatory, penalty insurance state. My insurance company mailed verification to County Financial Services, the 20th of March, the day I paid the insurance. Still, on the 5th of April 2007, I get a letter telling me about this additional insurance. That isn't bad enough, when I told them the paper was in the way to them, they said that I was paying close to 25% interest on my loan, which is not what I had agreed to. I have the vehicle and make the payments, and my ex-husband pays the payment because he has my other vehicle, in storage, repairing it for himself after an accident. \r When I make a payment, it takes them 2 plus weeks to record my payment. This is redicules. This is the worst turn-around I have ever had with a company. Pros: Easy to get financing with them Cons: 2 weeks process payment & respond to correspondence & try to add extra coverage on account, needlessly more