Carpet Dryclean, Inc

I was very impressed with Carpet Dryclean. When cleaning your carpet they use a dry solution, so you don't have to worry about wet carpet. Also, they clean, deodorize, sanitize and eliminate dust mites, etc. all at once. This was my first time using this service and will again. Miguel Polo was very courteous and showed great enthusiasm of his job and concerned that I was pleased with his performance and the look of my carpet. GREAT JOB! \r more

My husband and I just sold our condo on Thursday and we had Miguel Polo and Israel come in to clean the carpets Tuesday. Since we live out of town now, I was a little skeptical about this ""dry cleaning"" carpet cleaners. I found their ad on Citysearch and bonus there was coupon for $15 off. I thought what could it hurt. I had one particularly bad spot where the computer had been. It virtually disappeared! The powder they used smelled great, so I knew the carpets were definitely deodorized. When they were finished the carpets looked like they had just been installed! I was pleasantly surprised! I am telling all of my friends that still live in the Raleigh area about Carpet Dryclean! The crew was very professional and would highly recommend this group to clean carpets! Thanks so much!!! Pros: Timely Service, Professional Crew, and Excellent Workmanship more

I was very impressed with Carpet Dryclean. When cleaning your carpet they use a dry solution, so you don't have to worry about wet carpet. Also, they clean, deodorize, sanitize and eliminate dust mites, etc. all at once. We've had 3 houses cleaned and worked with 2 different groups of staff members. They were all very courteous and were concerned that I was pleased with their performance. more

Yesterday we had our carpet cleaned by Carpet Dryclean. What a great job they did! We are so very pleased. Elmer and his partner were so efficient, polite, and so professional. I dreaded having someone come but it was a great experience. I can't thank Carpet Dryclean enough for the great job they did and the manner in which they did it. more

My carpet had really bad pet stain odor from my dog so we decided to try this company. Carlo and his associate were very friendly and did a great job cleaning the carpet. They worked especially hard on the pet stain problem areas and were able to get all the bad smells out. The carpet looks, smells, and feels 100% better. I would recommend this company to any of my friends. Pros: carpet looks great! more

Carpet Dryclean provided same-day service. The technicians (Ferdi & associate) were very polite and professional. I am very pleased with the results. The product (Spotless) that was used on our carpet smells great and produced good results. With the process that they used, there is no down time and it is safe for my dog. I highly recommend Carpet Dryclean. Pros: Service, Scheduling & Staff more

Carpet Dryclean cleaned our carpet yesterday. Elmer did a great job making our 18 year old carpet look like new! We are going to tell all our friends and relatives about the great service on our carpet.\r \r Thank you!\r \r Laura D. Pros: Great service, our carpet looks like new more

I was incredibly impressed and to be honest amazed at how my filthy carpet came clean. Having a challenged child that spills liquids everywhere....the carpet was really stained. My husband was very skeptical....""we can't afford that""....but.....he too was amazed and impressed. Miguel Polo was the cleaner.....he was very knowledgable, courteous and thorough. I would highly, highly recommend the company for your carpet cleaning needs......a very satisfied customer! Pros: thumbs up Cons: it may seem ""pricey"" but well worth the $$$$$ more

The service was exceptional, and I would highly recommend this type of carpet cleaning and the company - Carpet Dryclean. The quote I received when I set up my appointment was accurate, and the company also provided a $15 off coupon on its website. The cleaning staff arrived on time, worked diligently to meet their timeframes, and provided excellent follow-up after completion. Pros: Service more

Great new way to have carpets cleaned. I never heard of drycleaning before, but it is so much better than steam cleaning. No wet carpets, noise, and better yet its not time consuming. Carpets game out looking great. I will use drycleaning from now on. more

Last week, my husband and I had our rugs and carpet cleaned throughout our house. We were so impressed with the professionalism and customer service that was displayed by Miguel Polo from Carpet Dryclean. Our rugs and carpets looked beautiful and brand new! There was no drying time associated with the cleaning and no lasting offensive odor; we were only left with beautifully cleaned rugs and carpets! I would highly recommend Carpet Dryclean to anyone that is particular about their home and belongings; they are outstanding. Pros: Carpets and rugs are dry when the service is completed. Hard wood floors and carpet mats are protected. Cons: Slight residue that can easily be swept up. more

I found this to be by far the best cleaning my carpet has had. I liked that they moved all the furniture with out me asking and were very personable. more

This was my first experience with Carpet DryClean and I was completely satisfied. My carpet is 15 years old and after they were cleaned they looked practically brand new! I would recommend them to anyone! more

Miguel did a wonderful job for us ---- a thorough cleaning and was extremely cordial to work with. Thank you again, Miguel, we'll be asking for you next time! Our living room is located directly off our kitchen and we have a 3 year old and a 1 year old who both love to take food in there --- which was obvious when you saw our carpet. Carpet DryClean managed to get out all the stains (unbelievable in and of itself) and the carpet was dry and soft (no stiff tacky residue since their process is dry) immediately after they left. I loved them so much the first time, I'm back again for their service.....and after seeing my carpet the first time even my mother-in-law was impressed enough to use them & recommend them to others. The cleaning solution they offer a sample of works perfectly for taking out future stains and if you tend to have a lot of them, I'd recommend buying the ""bucket"". I wholeheartedly recommend the services of Carpet Dryclean and in our case, Miguel. Pros: Wonderful clean carpet, cleaned with an organic/safe method Cons: None more

After submitting a service request online my phone literally wrang in less than 2 minutes - it was Earl from Carpet Dryclean! He answered all my questions thoroughly and was very flexible in scheduling my cleaning service. I was concerned about the dark areas of my carpet that had developed from dust settling at the baseboards. I'd tried cleaning them myself with OxyClean with some improvement, but they were still very noticeable. Earl told me that they would do a test spot before starting the job so I could decide if I wanted to continue. On the day of service the cleaners did just this. The service lead, Victor, told me that he could improve dramatically on the dark areas, but that it may take a 2nd application to really make them fade out. After seeing what a huge improvement the 1st application made, I decided to purchase a bucket of the cleaner to keep at home - only $20 and next time the come they'll refill for free! The overall job came out fantastic! Pet stains gone. High traffic stains gone too. Believe it or not, we've been in our house for 7 years and never had the carpets professionally cleaned - only used the steam clean attachment our Kirby has on it. I'm impressed at how good the carpets look now, especially for stock builder carpet! I did the 2nd treatment along the baseboards the next day and the dark areas lightened even more to the point that they are not really noticeable (and I'm a detail kind of person). One thing to note - my husband & I detected a pretty strong alcohol smell while the work was being done. (I'm pregnant so my sense of smell is heightened). I asked Victor how long it would take for the smell to go away - he said it would be gone when they were gone. He was right! As soon as all the powder was vacuumed up the smell was gone. They even vacuumed the area rugs in my entryway and hallway before they left! My husband & I agree that we'll use Carpet Dryclean again.\r \r --Laura (North Raleigh) Pros: Very effective at removing stains Cons: Alcohol smell during cleaning process is strong more

This was my first time getting my carpets cleaned and I couldn't be any happier with this experience. When I called to schedule an appointment, Preston asked me if I wanted a crew to come out that day. Instead, I scheduled for the next day. Miguel and Israel were great and hard-working people. They were on time, courteous, explained the process, demonstrated, and finished the job with 2 hours. I stayed in the house the whole time and the fumes were not overpowering. The carpets were ready to walk on within minutes after they had finished the job. I would not hesitate in recommending them to my friends. Also, I would definitely use them again. Pros: Service, Scheduling, On Time, Satisfaction Guaranteed Cons: None that come to mind... more

I had my carpets dry cleaned today and they look fabulous - almost like new! I was extremely pleased with this company. They were very concerned about making sure that I was happy with the job. It was so nice to use dry cleaning instead of wet cleaning because I have a one-and-a-half year old daughter. I feel like the dry cleaning process is much cleaner and when the cleaning was complete, I didn't have to worry about wet carpets. The fumes were strong during the cleaning (I stayed outside and played with my daughter), but the fumes were very mild by the time the cleaning was complete. We could go on with our lives like nothing had happened (except the carpets were much cleaner!). more

Having tried multiple carpet cleaning methods dozens of times (roughly twice a year for the past 15 years), I was a little skeptical that I would be more impressed with the dry clean method than any other. I had always subscribed to the belief that you HAD to use hot water extraction and truck-mounted suction to get dirt, grime, pet hair, pet accidents and odor out of carpet. I put Earl through the paces regarding why his method would work and be the most effective cleaning I'd ever experienced. He was patient with my questions, went out of his way to send me additional comparative information about the products that Carpet DryClean uses and other products on the market, and he consistently touched base as my appointment date and time approached. \r \r Though we had a few scheduling snafus (I'd requested a busy Friday on a holiday weekend), when the technician, Miguel Polo, made it to my home, he and his assistant were efficient and thorough, friendly and very professional. Miguel's on site estimate was pretty much right on target with the rough estimate that Earl had given me over the phone, so there were no surprises on the cost, which wasn't much more than what I've paid for steam cleaning in the past. \r \r The best part is that the carpet came out soooo clean. Our carpet is 8 years old and has seen 6 years of chocolate labs having just about every accident imaginable. I was a skeptic, but I'm happy to say that after 1 visit from Carpet DryClen, the odors are gone, stains that had lingered after several steam cleanings are gone, and the carpet looks and feels terrific. We had friends visit with us this past weekend, and the wife remarked that she loved our carpet because it felt so soft.\r \r I'm thrilled with the results. I've already told Miguel that I'll call him before the holidays for our next cleaning. more

I called Carpet Dryclean on Friday and had my pick of times for a service appointment on Monday. Unlike many so-called ""service"" companies, it was treated as an appointment -- Miguel arrived at our house promptly at the agreed-upon time and was extremely personable in explaining the process and refining the over-the-phone estimate quote (I didn't know the square footage of my house at the time of the appointment, and the cleaning is charged on an exact square footage basis). The phone quote was almost exactly the measured quote and my carpets ended up precisely as promised (clean, dry, and ready to live on without waiting) with absolutely no surprises when the service was completed. We will definitely use them again next year and recommend them to anyone looking for organic, non-toxic carpet cleaning in the Triangle. Pros: Clean service and attention to detail more

They do exactly what they say they will do -- clean carpet--quicky and effectively. the workers wre fast, knowledgeable and courteous. Miguel explained exactly what they were doing and answered all mu questions. The cost was a little higher than I have paid before but, the results were better. I have an old cat who does not always make it to the liter box. This system got out all the stain and 90% of the odor. I really liked the fact that you can walk on your carpet immediately. This was the first time I have used this system and I have already recommended them to my friends. Thank you Miguel and Israel. Pros: Quick, effective, good on pet stains Cons: A little pricey more