I wasn't sure how well organic dry carpet cleaning was going to work. I prefer organic products, but they don't always work as well as you would hope. Carpet Dryclean did a pretty good job on a tough carpet stain. We had water damage to our rug, and the were able to get most of the stains out. They missed one, but I didn't see it either until after they had left. They probably would have gotten it too if I had noticed and pointed it out in time, but they should have seen it too.
My only criticisms of the service would be that they spend a lot of time selling you on a service you have already agreed to purchase. Just do the job already and ease up on the hard sell please! The guy was nice and polite, but obviously the field guys are told to pitch the product. Otherwise, I was very satisfied with the service.
The product they use is a product called Spotless, which is a sort of sponge like product they work into the carpet that absorbs stains, when given a kick with a little isopropyl alcohol. The alcohol is the active ingredient, and the sponges absorb what the alcohol releases from the carpet. They also spot treat tough stain areas. I assume the spot treatment is more of the isopropyl alcohol, but I didn't confirm that. My one complaint about the product is that they imbue it with a strong citrus scent. Now, I like a nice orange scent as much as the next person, but this is a VERY strong smell. And it lasts for several days. Yes, it lets you know your carpet is clean. It can also be overpowering and nauseating if you don't like strong smells.
A final note, the Spotless product claims to be organic, but it is not certified organic. There are a lot of nasty organic chemicals, so I would really prefer that they were certified, and not just saying they are green and ""you just have to trust us"". On the other hand, there isn't another carpet cleaner in town who even bothers trying to be organic, so I guess this is better than nothing! If they get certified organic, I would definitely bump them up to five stars.
more