AUTOS DIRECT ONLINE

My experience with Juan at Autos Direct Online was bad from the beginning (January 26, 2013) They refused to have the vehicle (a 2004 Audi S4) inspected before I committed to buying it. Once I did and sent them a non-refundable deposit (my first mistake), they found that it needed a new timing chain and related components. \r \r I'd already scheduled my flight out to Ohio to get the car, which I had to cancel. They told me to come the following weekend. I shrugged it off and bought another airline ticket for the following weekend. The next Friday, after not hearing from them all week, they called again. The car still wasn't back from the repair shop. Another airline ticket (about $200 each) down the drain. They promised it'd be done the following week. So, I bought one last ticket and told myself that was it. If it didn't work out on that third attempt, I was done. But, Juan called on Friday (Feb. 8th) and said the car was ready.\r \r I got to the dealership and spotted my car. It was filt more

I moved to Ohio after graduating college and was in the market for my first car. After looking online, I decided to make an appointment at Autos Direct Online. They had a few different cars that I was interested in, all of which were at the lowest prices I could find. I test drove a 2008 Cadillac STS and immediately fell in love. Dan McIntyre made the purchasing process an absolute breeze! I drove the car off the lot that day. I would recommend to anyone!\r Tom Kelly more

I recently purchased a 2004 BMW 325Ci after shopping around for a few weeks. Autos Direct Online's prices were not comparable to any other dealers in my area. For a first car, I didn't something that needed a little work and I am very satisfied with my purchase. Danny McIntyre was extremely helpful and patient as I took my time going through their inventory. Working with Autos Direct Online was a great experience. more

My husband and I saw a vehicle listed online and did purchase it for a relative. It was a very clean 2001 Subaru Forester. The service was excellent. Our salesperson, Dan Caldwell, answered all our questions and made the transaction easy. Since that purchase, we have visited autos Direct Onliine several times. When looking for a vehicle, it is the first website we check. The prices are comparatively low and the staff, friendly. more

Purchased a 2010 Buick Enclave and drove it 2500 miles with absolutely no problems. It did have 1300 more miles than the odometer said at the time of purchase. They did keep it for us for a few weeks before we could fly over to get it and didn't charge us a storage fee. Very good communication which made it easy to finance and purchase from a long distance. We would not hesitate to deal with this company again or recommend them to any of our family and friends more

this dealership is a scam. I made an appointment with Dave on a saturday morning. I told him what car I was coming to look at the next day. After driving for an hour to get to this dealership he told me the car was at the body shop and tried to get me into another car that i didnt want. While standing there another gentleman told me he had been there before and thats what they do. They put great prices on cars they dont have and when you get there the force you into another car. I would never ever recomend this place to anyone. more

I purchased a 2004 Durango from them. The truck was clean and delivered as promised. No guess work or surprises. Very easy to buy from. I would buy from them again. Good service and a very good price. There was no pressure to buy from my salesman Jeff P. Very friendly sales staff. more

Last week, I bought my 2006 Volvo S40 from Autos Direct Online. I had been researching this make a model for weeks. I called Autos Direct Online Monday morning and put a deposit down on the vehicle and was able to pick it up and drive it home Thursday afternoon. The whole buying process seemed pretty effortless. Being able to view the Carfax online helped ease my mind since I put a deposit down before seeing the vehicle in person. Upon arriving at the dealership, my car was pulled up to the door for me to inspect and test drive. My salesman, Danny Mac, then had all the paperwork ready to be filled out and got me out the door as soon as possible. He was very understanding that my mom and I had driven 5 hours to pick up this car and wanted to get home as soon as possible. Although I haven't yet had my car a week, I love it and am very happy with my purchase thus far! more

I purchased a 2004 Toyota 4runner. I could not match the price in the area where I live. Dan Caldwell was my salesman, he efficiently took care of all necessary paperwork, and the entire process went smoothly. The car is in very good condition just as advertised. more

Autos Direct Online proved to be the lowest priced vehicles in the entire U.S. I bought a 2004 Lexus ES 330. My first impression was that the cars must have something wrong, but Dan McSitye, my sales associate, explained in detail what process they take to check the car for issues. He then explained how they take care of the problems that are found. I had some legal questions regarding the title and if there was a lein on the vehicle that I bought, and they were not able to answer those questions, but besides that, Dan knew his stuff. They were flexible and all business. My son will probably buy a car from Autos Direct Online more

This is my first time purchasing a car from autos direct online. Their prices are the best i have every seen around the country. firstly, let me start by saying thank you to my sale rep. JULIE TURNER, my buying experience with her was awesome. she was precise, truthful, and her customer service was exceptional and i would recommend her to anybody who wants to buy a car from autos direct. This is my first BMW, yes you pay for the name, but nothing drives or handles as great as a BMW and I have driven a lot of other luxury cars. more

I purchased a 2007 Ford Escape from Danny at Autos Direct online and I couldn't be happier. The car was described well, very reasonably priced and the whole process was quick and painless, I highly recommend autos direct online! more

I would like to thank Julie Turner and everyone else at Autos Direct Online. I am now a proud owner of a 2006 Toyota Avalon. The car is in great condition and I am looking forward into purchasing another car in the future. more

I bought a 2005 Honda Element. It's in good conditions and it runs great . Am really happy with the service Danny Mack gave me.the customer service it was excellent and they got nice people working there.I will recommended to anyone I know it's going to buy a car. Also the buying experience was fast friendly and helpful. more

Julie was absolute wonderful helping me get my '09 Toyota Prius! The buying experience was fast friendly and helpful. more

I recently purchased a 2002 Honda Accord from Autos Direct Online and I couldn't be happier with my new vehicle. I personally want to thank my sales associate, Jeff, for all that he did to make my purchase as pleasant of one that I have had in recent memory. I was especially impressed with the company's low price on my vehicle, which first peaked my interest ordering from New Jersey, and after dealing with Jeff I am sure my next car purchase will be with Autos Direct. Thanks Again. more

Autos Direct Online totally changed my thoughts of the used car buying experience. I spoke with Dan Caldwell, he was an absolute pleasure to deal with. I was very concerned about purchasing a vehicle over the computer/phone and not having enough information or being told the entire situation with the vehicle, i.e.looks of the vehicle, mechanical condition, natural wear and tear, etc. During my phone conversations with Dan Caldwell I asked him very in-depth questions about the condition and shape of the vehicle. He told me about the scratches, dings, mechanical and condition of the interior. He was even able to send me some pictures of the scratches. A great feature that I used was the free CarFax report.\r \r After making my deposit over the phone and sending the wire transfer, I flew into Cleveland. Dan picked me up at the airport and when I got to the office all the paperwork was ready and the car was freshly washed. I could not believe the condition of my vehicle. It was better looking than the pictures and Dan's description. \r \r This experience totally changed by thought of the used car buying process. From now on I will be contacting Dan Caldwell at Autos Direct Online for my next vehicle purchase. I have also started to refer my friends and co-workers. more

My experience with Autos Direct Online buying my Volvo XC90 was very satisfying. I appreciated the attention and patience Julie, my sales person had towards any safety suggestion I had for the vehicle. The entire staff were just as accommodating . My future plan is to definitely use this service to buy my daughter's vehicle's. more

I recently purchased a 2007 Honda Accord from ADO. When I initially called to inquire about the car, salesman Jeff Payne was very knowledgeable of the car details as well as being personable and professional. In addition to the competitive price, he made me feel very comfortable completing the deal and would recommend him and ADO to anyone looking to purchase a vehicle in the future. more

I l live locally and my experience at autos direct online was up and down… but in the end they are a quality organization that did the best they could for me. ASK FOR JULIE. I found a Cadillac CTS simply a beautiful car, after my test drive the salesman asked for a deposit, I just wasn’t sure till I talked with my wife.. so the next day I went to buy it; cash in hand. The salesman called me when I was ten minutes away and I asked if i was still coming.. I said of course, as I pulled in he told me it was sold; I was devastated.. In the end told him to call me if the sale doesn’t go through. I continued to look through the site, because they have very nice vehicles and prices I noticed the car I wanted was listed again. My salesman never called; so I called and Julie Turner answered, she was wonderful we made the deal over the phone so an internet shopper didn’t buy it from under me again. On the way home I smelled something and I just put it off as the heater warming up. At home we found an oil leak.. I took the car to my mechanic and he told about a few problems; I am not a mechanic, so I never noticed them during the test drive. (only noticeable on a lift) I called the dealership right away and talked to Dan M. Who put me in touch with Dan Caldwell (mgr), both quality guys who said they would do everything they could to make this right. now i'm stylin in a Caddy that i wouldn't have it wasn't for Julie and team at ADO. I will pass the word and will buy from them again. more