AUTOS DIRECT ONLINE

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5330 SMITH RD
Brook Park, OH 44142

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(440) 290-5294
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Best

I called about a car, Lexus RX400 H, under 100k miles. We were looking for a specific vehicle Black Onyx loaded, navi system, premium stereo, power lift gate, voice controls, and ...

Worst

I had an okay experience doing business with Auto Direct Online. Everyone was very helpful and financing was easy to figure out. Jeff was all about answering my mom?s questions as...

Editorial review from Citysearch 3/28/2013

I live in Atlanta, and traveled to OH to buy a car for my wife. She has always wanted a Lexus Rx 330. After doing some research, Autos Direct had the best pricing. I spoke to Dan over the phone, and told me he would have the car ready for me to pick it up, and he even offered to pick me up from the airport. GREAT CUSTOMER SERVICE!! And as he promised, the car was nice and ready to go. My wife is very pleased with her 2005 Lexus Rx 330. Thank you Dan for making this process easy for me. more
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Editorial review from Citysearch 3/26/2013

I purchased a 2001 Ford Excursion through Dan Caldwell. I was very impressed with the service I recieved. The customer is #1 with Autos Direct Online. Dan's communications with me were promt and imformative. If you are looking for a dealer that will work for you call Dan Caldwell at Autos Direct Online. I will be back. more
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Editorial review from Citysearch 3/23/2013

I looked long and hard to find just the right car for us. We decided that the 2005 Mercedes S450 4matic AWD was right for us. Dan at Autos Direct Online was helpful from the start, on the phone and in person. The car is really clean for a 2005 and I drove it straight through to Missouri, about 783 miles without any problems. It handled and performed superbly! By the way Dan never pressured me and helped with all my questions and concerns. I like their new facility too.\r John Goss, Springfield Missouri more
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Editorial review from Citysearch 3/18/2013

I recently bought a 2002 BMW 525i from Autosdirectonline for my son.This is my 2nd purchase from them since June 2012. Dan C. was my salesman for both cars and you couldn't ask for a more helpful, knowledgeable, low pressure individual. This is car buying made easy! Prices are close to wholesale without having a dealer's license! I was skeptical at first, but now I know I can buy with confidence. You never know for sure when you're buying a used car, but I've been very happy with my 2 purchases. Look forward to our next purchase with autosdirectonline. Keith M.-Memphis, Tn.\r more
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Editorial review from Citysearch 3/16/2013

I had bought a 2004 BMW 325i from Autos Direct Online. They were the only dealer i had found with the options i was looking for in my price range. I was able to fill out a credit aplication and know that i was approved before id made the fourty five min drive out which was a big plus. My salesman Dan Caldwell was very patient and helpfull through the whole process and was not trying to force anything on me. It had been an overall very pleasent experience that i would recomend to anyone. more
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Editorial review from Citysearch 3/16/2013

I just purchased a 2002 Chevy Avalanche from Dan Caldwell at Autos Direct Online and it was a great experience!! I never purchased a vehicle online before but I think this is the way of the future!! I was not pressured and the truck was as described. I drove it home 2 hours away and it drove great! I have 2 kids that need cars and I will definitely tell them to check out Autos Direct Online. Trust me you will save money and time just try them out! more
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Editorial review from Citysearch 3/16/2013

just wanted to throw a shout out to Frank Faragone! I wasn't sure what I wanted and he was patient, knowledgeable and took his time to help me choose my car. Best experience ever. Thanks Frank!! more
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Editorial review from Citysearch 3/14/2013

I recently needed to purchase a car for my daughter. After searching quite a bit, I came across Autos Direct. It was awesome! They had a great selection to choose from and all at amazing prices. I purchased a 2003 Lexus ES300 based on the description and photo's from their web site. We went to pick it up a couple days later and Juan had it pulled around. He handed us the keys and a temp plate. We drove around for a while and couldn't believe how nice it was. Everything exceeded my expectations. I would definitely recommend them if you're looking for a great car at a great price! more
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Editorial review from Citysearch 2/28/2013

Just bought a 2009 Chevrolet Tahoe LTZ from Autos Direct Online and we love it! We had been researching vehicles for awhile before we found Autos Direct. The Tahoe was just as described and Dave Lastafka was great to work with. Dave and Tara really did everything they could to make this a great experience for us. Their prices cannot be beat! more
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Editorial review from Citysearch 2/26/2013

My name is Joseph, age 23. I was looking for my first car, and had started to think, I would never find one that would fit my needs, then my farther, told me to check out Autos Direct Online. I contacted Autos Direct Online, and spoke with Juan Rosario. Juan setup a time for us to meet, and test drive the Acura RSX 2003. I was sold. Juan made the sale easy and fast for us. I had been too a few car lots, and was greeted with high pressure sales tactics, I did NOT have that with Autos Direct Online, everyone was kind. I would recommend Autos Direct Online to everyone for their next car, And ask for Juan. more
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Editorial review from Citysearch 2/25/2013

My husband and I bought a 2007 chevy tahoe from auto direct online. Our sales associate ws Julie Turner. She was very sweet and handled the process very well. I totally recommend her and this company to other people. Awesome job from everyone.\r \r more
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Editorial review from Citysearch 2/24/2013

I bought a 2007 Cadillac STS from Autos Direct Online a few weeks ago and it has been perfect in every way. Janella was a wonderful salesperson who walked me thru the whole process and answered all of my questions. The whole experience was great and I would recommend Autos Direct Online to anyone. more
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Editorial review from Citysearch 2/22/2013

My husband and I puchased a 2012 Toyota Tundra CrewMax Platinum 4 x 4 truck from Autos Direct Online. The truck was an extremely rare and hard-to-find vehicle, and we got it from ADO for $3,500 less than any other dealer was offering similar vehicles for sale. The truck came with two sets of floormats, and was in excellent condition when we arrived in Cleveland to take delivery. The dealership sent a shuttle to the airport to get us, and the transaction was extremely smooth. Our salesperson, Juan, was extremely communicative and helpful. Excellent experience, great service, exceptional vehicle. The gas tank was on E when we bought it, but for the price we paid I could afford that tank of gas! more
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Editorial review from Citysearch 2/16/2013

We are Mark & Tracy Lukasik, our salesman was Jeff Payne! May I say anyone looking to buy, ask for him, he is OUTSTANDING! We purchased a 2007 Toyota Sienna XLE. We met Jeff, took the van for a test drive, my wife fell in love! We had a couple minor issues, which Jeff was very quick to resolve! (cosmetic issues only). I would HIGHLY recommend, if your looking for a new to you, QUALITY pre-owned vehicle, look no further than Autos Direct Online! Thank You Jeff and company, and kudos for such great work! more
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Editorial review from Citysearch 2/11/2013

Bought a car for about $30,000 just to have it break down 100 miles away, an ""intermittent"" major engine problem. I don't think this was a shock to them. I will spare you the details of the other 3 times the car broke down in the next 1000 miles. I did get my car checked out at the dealer prior to purchase (which I still strongly recommend). \r \r Autos Direct told me they do the tags and send those to me, which was what the 248.50 charge was for. That is also not accurate. Used car business is shady, so be aware even if the prices are good. We have heard that many wholesale dealers have cars that have had some flood damage from recent storms, but it did not get reported. That will not show up on titles or car fax. My car has a clean carfax and only 33,000 miles, but you never know. Recommended only to buy by with bumper to bumper factory warranty and that you are sure there is no accident or other damage that will void the factory warranty. Good luck. more
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Editorial review from Citysearch 2/1/2013

All of the people I met at Autos Direct were very friendly. I was picked up at the airport and was very pleased by the hospitality of the driver. They had my car pulled up already and handed me the keys to review it. The pictures online were very good and the car had no surprises. I was very pleased with how clean the car was and how there was no pressure while I looked it over. The salesman I delt with was Juan Rosario and even though he was very busy, he still worked to answer my questions in a timely manner.\r \r Needless to say I bought the car and drove it over 600 miles home. Could not be happier with my purchase. Very good deal and great service more
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Editorial review from Citysearch 2/1/2013

I recently purchased a 2005 Ford Expedition from Autos Direct online, and I have to the say the transaction exceeded my expectations. My salesman, Juan Rosario was both responsive and available which made for a seamless transaction. I flew into Cleveland, Eddie picked me up at the airport and within a half hour I was on the road. The vehicle was as advertised (actually better than expected) with no surprises. Long story short, clean low millage vehicle at great price! more
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Editorial review from Citysearch 1/31/2013

My name is Tonya, and I purchased a 2001 Chrysler Pt Cruiser on January 23, 2013. My sales associate, Juan, gave me excellent customer service. When I went to test drive the car it was loud, and the heat did not work. I thought OMG!! This is not what I expected... But after consulting with Juan he assured me that he would fix the car and have it ready for me the next day. The car is pretty clean and I love the color (deep cranberry pearl) so I took him up on the offer. today I can say that I'm so glad that I bought the car and it runs very well. I have already recommended Autos Direct Online to several people who saw my new car, and wants to buy a car of their own. more
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Editorial review from Citysearch 1/31/2013

These guys are crooks. They sell rust buckets and then tell you not to complain, they sold it to you at a good rate. Purchased the vehicle and first day needed over $1000 worth of work. Julie Turner, sales rep, told me the vehicle was perfect. However it failed state inspection due to the many problems that existed. Its amazing a vehicle with this low of mileage had that much damage. Only leads me to believe the mileage was turned back. My suggestion is to stay far, far away. Unless you enjoy sitting at the garage. more
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Editorial review from Citysearch 1/30/2013

I just bought a 2009 Volkswagen CC from Autos Direct Online. Julie Turner was my sales contact; she went beyond her way to make it all very easy for me and was great experience. The car was in great shape as it was described with reasonable price and couldn’t ask for anything better! I will definitely recommend this place for used cars purchase. \r \r \r more
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