While researching several salons online and reading reviews by others, I must admit I was a bit nervous about trying Splash. The majority of comments were positive, but after reading a couple about how rude the owner was, I wasn't sure what I might be getting myself into. The result? JACQUELINE (the owner who had been written about poorly) IS AMAZING. I have never received such a thorough consultation; she is very highly skilled in color and after speaking with her, I honestly was ready to put my hair in her hands. Not only did I receive a free glaze and two hair treatments (the shampoo bowls have massage chairs!) free, the cut and color she gave me was incredible. I was never once treated with anything but respect and genuine kindness. Jacqueline said my hair was ""our hair"" and she wanted to do the very best she could for ""our hair."" She listens well and does exactly what she tells you she's going to do. The salon itself was beautiful, clean and relaxing and the boutique next door, A Drop of Splash, is adorable. I had an absolutely fantastic experience at Splash today, mostly due to Jacqueline. I've already re-booked with her and will be seeing her in a few weeks. Talking with Jacqueline is truly like talking to an old friend but when it's time to get down to business, she's all hair! I can't say enough about this salon, its friendly and accommodating staff and the beautiful color and cut I received today. Everyone has the right to his/her opinion, but avoiding Splash and/or Jacqueline due to a couple of negative reviews would definitely not be in one's best interest. I'm already looking forward to going back!
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