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Rolfs Import Auto

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3122 96th St S
Lakewood, WA 98499

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(253) 666-8689
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Reviews
( 196 )
( 24 )
( 2 )
( 1 )
( 5 )

Best

I was impressions by the thoroughness and knowledge demonstrated by the staff. They really have in-depth info on my car and really seemed genuinely interested in my welfare.

Worst

After 15 years and three cars (two mercedes and a landrover) of excellent service at Rolfs, they seem to have lost it. Took the Land Rover in for brakes and when we picked it up,...

Professional service 5/24/2014

Thumbs up on my recent oil change and safety check! more
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Exceptional service by knowledgable and friendly staff. 5/14/2014

I was referred to rolphs by a co worker and I am absolutely satisfied with the service I received. I would recommend Rolphs to any one who owns an import vehicle. more
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great service 5/10/2014

great service and thanks for the ride home. more
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Nice upfront staff 5/10/2014

Saved some $$ due to correct diagnosis of problem with my Volvo's more
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Great Attention to Detail and Very Accomodating 5/9/2014

My thanks for making the arrangements for a rental car for my convenience, and for making that a seamless process. It is so important for us to feel we can trust the people who work on our vehicles, and we have confidence in Rolf's for that very reason more
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Problem solved quickly and satisfactorily after describing and taking the mechanic, Wendell, for a test drive. 5/4/2014

My BMW X5 was making clunking noises upon change in acceleration. One trip to hear the faint noise and Wendell had it down. The next day, Rolf's had fixed it by replacing the sway bars. They ball and joints had become worn and loose. The car now has a more firm handling feel as well as lack of the clunking noise. I am happy with the service. Cass more
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GREAT SERVICE & VERY INTELLEGENT PEOPLE 4/21/2014

aLWAYS ALERT ME TO MAINTENANCE NEEDS, PARTS ARE READY WHEN NEEDED, EASY YO SCHEDULE APPOINTMENTS. more
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top notch 4/21/2014

Always exceptionally professional service more
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It was good, fast and reliable and I can count on them. 4/16/2014

My car broke down on the road so my wife did a search on the internet and found Rolf's Import Auto Service. They told my wife they'd get me in and out fairly quick and they delivered on that promise. I'd had a bad accident and among other things the oil $@!#% had to be replaced. It all got done in one day and I was back on the road. I'll use them again. The mechanic I had in Vancouver couldn't diagnose it right so I'll come back here. They are more qualified and a lot better, professional and fast. The prices are fair, they're not cheap but they don't try to gouge you or nickel and dime you like other places. more
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Outstanding Company 4/9/2014

I have had 3 vehicles that have been serviced with Rolf's over the years and I've never had a bad experience. The owner and staff are incredicably knowledgeable and pleasant to deal with and treat you as part of the family. I don't mind Waiting in the lobby while basic service is being performed on my car because the chairs are comfortable and they provide coffee, drinks, television and wireless. more
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Respectful staff!m great mechanics! 3/30/2014

The staff is very respectful whether you own a Mercedes or family van. They go over options with you and always keep you in the loop. I have not had a bad experience there. Their mechanics are very knowledgeable also and are careful to keep everything clean while repairing your vehicle. There are other places closer to me but I prefer Rolfs. more
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Excellent service: thorough and complete. 3/29/2014

We appreciated the immediate care of our car. They worked well with our insurance company. The car has been completed in what appears to be an excellent manner. Because we have a BMW, it would require a little bit of time for the parts to arrive (from Germany, NY and Florida.) Yet, Peter kept us well-informed about time-lines. We believe the car is much better, in the short-ran and especially for the long-run" as well, which is crucial to us. more
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Great Service As Always 3/28/2014

I have used Rolf's a couple of times now and am very impressed with their professionalism. RESPONSE FROM Rolf's Import Auto Service: Thank you Sir, We appreciate the positive feedback more
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Completely satisfied 3/19/2014

I have been taking my older model 3-series BMW to Rolf's for 5 or 6 years. They do great work, the price has always been fair, and most importantly to me, they know and are enthusiastic about German cars without all the pretentious stuff you usually see at the dealerships. Would recommend. more
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Excellent 3/17/2014

The work and inspection of my vehicle was great. RESPONSE FROM Rolf's Import Auto Service: Thank you Mr Breivik, see you next service. Rolf's more
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Outstanding!! 3/12/2014

Very nice shop!! Super clean. I will absolutely return. Employees are very knowledgeable. They will take care of you. Very Good. Very Good. If you want an outstandong proffesional service to your BMW,VW,MBenz, Volvo this is the right place. Thumbs Up!! RESPONSE FROM Rolf's Import Auto Service: Thank you Hector and let us know if you have any questions. Sincerely, Rolf's more
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Always great service. 3/11/2014

Mark and his staff go out of their way to provide the best service possible. Started going to Rolf's over 30 years ago ..... RESPONSE FROM Rolf's Import Auto Service: Thank you Joe, wow how time flies when your havin fun !!! more
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A very satisfied customer. Keep up the good work Rolf's of Lakewood. 3/2/2014

Their customer care is superb. They inform you the maintenance needed and deliver an outstanding result. I recommend them to anyone who needs their help. Most of all their price is very reasonable as compare to other auto service in town. I definitely come back to them again and again. Thank you to the Rolf's Team in Lakewood, Washington. more
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excellent friendly and very courteous service 2/26/2014

any time my bmw 330ci needs work i will be sure to see rolfs... more
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Friendly and efficient! 2/25/2014

Rolf's Import Auto Service is outstanding! They have worked on my engine, leaks and springs. Everything always comes back to me perfect. They are friendly and efficient. They best in the industry! more
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Rolf's Auto Service

Owner Message

  • Rolf's Import Auto Service has been serving customers in the Lakewood and Tacoma, Washington communities since 1970.
    From major repairs to preventive maintenance services, our professional ASE certified technicians have you covered.

    We can help with:

  • Preventive maintenance
  • Air conditioning
  • Electrical
  • Engine
  • Fuel system
  • Tires
  • Transmissions
  • And much more

    We strive for excellence in providing our customers with the best automotive repair and services possible. This means that we equip our facilities with cutting-edge technologies, continuously train our technicians with the latest repair and service techniques and offer unparalleled customer service to every person who walks through our doors.

    At Rolf's, we have built our reputation on years of quality, affordable auto repair, service and import expertise. We pride ourselves in customer satisfaction and great service!

    Please feel free to stop in at either our Lakewood or Fife locations and save yourself valuable time and money by doing it right the first time! Or, visit our website or call today for a service appointment!

Additional information
  • Hours: Mon-Fri 7:30am-5:30pm
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