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Lee Johnson Auto Family

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11845 NE 85th St
Kirkland, WA 98033

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(888) 556-3445
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Lee Johnson Auto Family - Kirkland, WA
Lee Johnson Auto Family - Kirkland, WA
Lee Johnson Auto Family - Kirkland, WA
Lee Johnson Auto Family - Kirkland, WA
Lee Johnson Auto Family - Kirkland, WA
Lee Johnson Auto Family - Kirkland, WA
Reviews
( 4473 )
( 568 )
( 2 )
( 1 )
( 10 )

Best

Excellent services

Worst

Just bought a new 2010 MX5, the vechicle is well built, but I received the car with damage on right front wheel cover. The final check up with of the service shop did not mention...

Good Service 7/27/2016

Service was great. They went above and beyond. more

Customer service is the best!! 7/27/2016

Pros-I am very happy with the interaction and over-all Customer Service with Lee J Chev. Cons-I was under the impression that my AC which wasn't working, would be fixed free of charge. I took my car in...picked it up with the AC working but next day it wasn't working:( I am not mad about the whole experiance, just perplexed how my AC worked when I drove away...and now it doesn't work. more

Car Check up 7/27/2016

I had a lovely experience getting my oil changed and car inspected. The system for scheduling an appointment online is simple to use and tells you everything you need to know. The people that work there were very friendly and helpful. My car had her oil changed, tires rotated and everything check in 30 minutes. Which I did not even notice because they have a great waiting room with entertainment for my daughter. more

Car Wash 7/27/2016

My only complaint was that they didn't wash my car until after I paid. They should have the car washed before they call to come pick it up. more

I got what I wanted without hassle 7/27/2016

I walked into the dealership, asked for what I wanted, and everyone there offered great customer service and found a way to get me what I wanted. Other dealers were making it difficult, trying to get me to want something else (other than what I was asking for). more

Service 7/27/2016

Polite, answered my questions and job done fast and efficiently more

Friendly, honest, and straightforward! 7/27/2016

We had only just started, what we thought would be, a long painful process of looking for a new car. Fortunately the second place we tried was AutoRight, they had a good selection of cars, their sales team were very helpful and friendly and they gave us a fair price for our trade in (unlike the local Ford dealer we tried first!). The only reason I gave 4 out of 5 stars was it did take a while to get the paperwork sorted out, I guess this is to be expected with a small business like this so it is really not a reflection on them just a warning that if you want a good deal be prepared to wait for it as they do get busy! We did wait and are very happy with our new car, and Fish ,if you are reading this, you were right the Toyota is MUCH better than the Mercury! Thanks :-) more

Very polite, friendly service guys 7/27/2016

Brought my car in I had no appointment, they got me right in. I think there were two cars ahead of me, I was in and out maybe 40 minutes max. They went over the list of what has been done besides my oil change and have me a heads up as to when the tires needed to be rotated as well as up coming maintenance. more

Great experience purchasing used car 7/26/2016

Michaels Hourigan was our salesman. Great up front price. No pressure to buy. Felt I could just as easily left without buying. Jack in finance dept was terrific as well. A great experience all around. more

Emissions test 7/26/2016

In and out on my lunch break! more

Predictability 7/26/2016

They give you an estimate, stick to it and get you your car back in the time frame committed to. more

Customer Oriented ~ Fast Friendly Service! 7/26/2016

The response to our needs were fantastic! Quick and comprehensive. Our car was in and out in a day and the follow up has been incredible. Any questions before, during and after our services were completed were answered quickly. We appreciate all you do! Thanks for being the service provider for our vehicle! more

Thank you Frank James 7/25/2016

Every time I have my vehicle(s) in to Kia Service and Frank James the Tech works on it he takes very good care of me. Always gives me a status of what he finds & has my families & my best interest. Thank you Frank...... more

Great place to buy 7/25/2016

Friendly, knowledgeable and reasonable to work with. A positive experience for a first time car buyer more

Exceeding Expectations 7/25/2016

I have never trusted an auto dealer's service department until these folks consistently exceeded my expectations. Competitive Prices and Great Service. more

Great sales person. 7/25/2016

I had a stress free encounter buying my new Mazda. My only issue was when I came to use the the car wash it was closed for maintence. more

Amazing Crew!! ?? 7/25/2016

I have only purchased from Lee Johnson and only plan to purchase from them. The sales people and sales managers are all amazing and go above and beyond! more


Quick service 7/25/2016

They provided me quick service more

good job 7/25/2016

they fixed what was wrong and suggested two other items, which I also had them fix, at what I think was a fair price. more
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Additional information
  • Hours: Mon 9:30 AM to 8:00 PMTue 9:30 AM to 8:00 PMWed 9:30 AM to 8:00 PMThu 9:30 AM to 8:00 PMFri 9:30 AM to 8:00 PMSat 9:00 AM to 7:00 PMSun 11:00 AM to 6:00 PM
  • Neighborhoods: North Rose Hill
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