I have been going to Dolce Salon and Spa for over a year now. I have received spa manicures, spa pedicures, many different kinds of massages and facials, hair cuts and styles and custom make up. I live in the east valley but am willing to drive to the west valley to have my services done at the Arrowhead location. I have loved the outcome of all of my services.
The front staff/receptionists can be very rude though. I have been ignored and when I have asked questions of the front staff and have had them roll their eyes and turn their backs on me. Dolce is not cheep, so I don’t expect to be treated like trash. I was there 2 days ago for their Staycation package. They came to get my sister-in-law and myself for the dessert portion and walked in after we had taken 2 bites and said, “Um, this was for Heather not you. That’s why I said, “Heather, are you ready for your desert now.” So, now you are late for your facials and we have them another lunch, thanks.” I sat there with my mouth hanging open, she never said any names; she walked in and said, “Are you ready for your dessert now?” It’s enough to make me never want to pay top price for the amazing services.
Pros: Great salon.spa services and packages
Cons: Horrible front desk/support staff
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