42nd Street Photo

TALK TO JONATHAN! I had a bad experience with one of my orders, but I talked to Jonathan. He was very nice, understanding, took good care of me and remedied the situation. If you have any issues, ask for Jonathan, and he'll take care of it for you. more

I ordered a canon EOS T3i, it came within days. No problems, no hassles. I love this camera, and the price was out of this world. I don't know how they do it, but i hope that keep doing it. more

I ordered the camera through their website. I found the experience easy. A rep of 42nd St called to confirm the order, which is a good policy for multi-hundred dollar website orders. I received the camera well packaged a few days later. No problems; no hassles. more

I had some upfront issues regarding stock on a camera, but eventually I talked to Jonathan and he took care of it. more

My original review is below. After posting this review (and the same review at another site), I got called by a 42nd street customer service representative who was very apologetic and wanted to know what he could do to make my experience right. He refunded the extra money I had to pay and threw in insurance for free and the lens filters as well. He thought the employee had had a bad day (it was actually several bad days). He definitely made up for a bad experience. I do wish there was some way to contact customer service instead of the original salesperson if you have a problem... "" I ordered an expensive Nikon lens from 42 street for my college kid for Christmas. I had gotten the specifics of the lens from the kid. After ordering the lens, I got a call from ""Adam"" who said that I should buy a different lens that was on special and was a better lens and a better deal and they would also throw in a 3 year warranty. I explained that I knew nothing about cameras and that the child had been very specific about the lens. He said that for just a bit more money the other lens would be much better etc etc. I ended up buying the other lens at his suggestion. I later found out that the lens I had been talked into actually sold for LESS than the original lens I had ordered and that I had been talked into extra money for a lens that was of inferior quality and the extra money was going to un-needed lens filters and insurance. My daughter called to try to exchange the lens and told me the person was horrid and would not exchange aything. I called back and was routed to Adam who was extremely rude and would not let me talk with a manager. After multiple calls, I finally was able to skirt Adam. After extensive talk with an also unhelpful manager, I was able to get the original lens for a higher price than originally ordered. I would NEVER order from this business again. It was a nightmare..."" more

Great deal was found on this web site. Reasonable price, shipping options, high quality camera and a gift! \r My experience with 42nd street I would describe as perfect online deal! \r Thank you guys! more

I was in the market for a more professional camera but still user friendly for those of us still learning photography. I purchased the EOS Rebel Digital T3i from 42nd Photo online. The camera arrived in perfect condition and it was very easy to order online. They offered the most competitive pricing also as compared to other companies I looked into. Thanks 42nd Street Photo! more

I was in the market for a camcorder and needed to get educated on the trade-offs. It's rare when an electronics store employee takes the time that these people did with me. I ended up purchasing a Samsung HMX-H300 Camcorder and was completely hand held through the entire purchase process including accessories. It's a bonus that they offer free shipping. more

I found this company outstanding in their Customer Service! They followed up - verifiying my transaction information - then before shipping called to notify the order was on it's way! The staff was helpful with questions I had. Product was shipped and delivered as promised. Price was great and the bonus - no shipping! I will do business here again! I purchased the Panasonic FZ-40. Very pleased with product and the Customer Service. Thank you! more

.These folks care about their customer. Price was good .Service plus.Called before product shipped to verify transaction including shipping address.Delivery was more than prompt.My shipment arrived a day before projected delivery. VERY SATISFIED!!! WIll do business with these fine folks again. more

Great Prices. Excellent customer service...they called me to assure I had all the accessories I needed before shipping. Item arrived faster than expected. Will order from them again. more

I got my sony camcorder the day it was mentioned. The price was the lowest online price (around $60 lower than amazon). I am very pleased with 42nd St. Photo. Thank you. more

This was the best. Ordered online at the only store with a discount on this popular camera. Camera arrived next business day in mint condition. What more needs be said? Great, thank you 42nd St. Photo! more

I bought a Sony A390 DSLR camera for my daughter. The price at 42nd Street Photo was better than most on the web (the only price I found that was better was for a store where the price was $50 cheaper, but they were going to charge $100 for insurance!!! And they didn't tell you up front! What a scam!). I wasn't crazy about the follow-up call trying to get me to buy accessories, but even that call was not obnoxious (like the place that tried ti rip me off!). 42nd Street Photo has been around forever, so I felt comfortable ordering from them. The camera arrived a day after it was shipped (I'm in the NY area), and my daughter is thrilled! They forgot to include the cleaning kit, and I called and told them and they said they would send one out. A pleasure doing business with them! more

I ordered my DSLR rom the website, but wasn't all too keen on the follow-up phone call to purchase additional components (SD cards, batteries, etc.). While it wasn't a long call, I had to convince the salesperson I didn't need/want these items which really shouldn't be necessary. I ordered the T3i rebel with EF 18-135mm lens kit, but the package came in the 18-55mm box. I almost returned the entire box but decided to keep it after seeing that the components looked and felt new, but still can't say for sure. Nevertheless, this bugged me a whole lot. Price was attractive relative to other online vendors and shipping was super quick. Then again, I live in NJ so I'd be surprised if it took more than 3 biz days. All-in-all, good purchase from a reputable store, but I can't give it more than 3 stars based on my experience. more

This is second time that I bought camera from this store......I am really satisfied. Camera is exactly how I wanted. Nice cutomer service. I highly recommend this seller. I had bad experience with previuos camera's seller and for sure this will be my regular one. 42nd Street Photo is reliable!! more

Got a great price on a new Canon T3i with a kit 18-55mm lens from 42nd St. I've had a few friends recommend them to me before for their prices and I'm glad I checked it out. They have specials pop up from time to time (hence my purchase of the T3i) which are pretty great. One positive/negative: they will call you after you place your order. On the plus side, I accidentally input my address incorrectly and they caught and fixed it. Downside, they try to upsell on the call, but not in a pushy way. Overall, worth the purchase. more

This was my first online purchase from this seller but everything from searching for the product, pricing, shipping and service has been excellent.\r \r They also called before the order was placed to verify shipping and billing addresses as they were different which I thought was a good thing to check on.\r \r all in all, very satisfied customer! more

I ordered a dual Sony camera/video camera from 42nd street photo, the price was super low (I priced in on google shop and it was actually the lowest price available) and I got the camera within about 3 business days. I was very happy with the service. more

Sony HDR-CX560V After shopping the web for a new HD camcorder, I settled on the Sony HDR-CX560V and was shocked to find 42nd Street Photo to be one of the most reasonable vendors for this camcorder. There were a few other vendors that offer ""too good to be true"" pricing, but they only had 5 reviews compared to 42nd Street Photo with over 670 reviews. Sure, I did received a pre-shipment phone call with the upsale on accessories. I said no, they accepted almost gracefully. It's good to see a company out there trying to make the sale. I know the next time I shop with them, they are going to put the customer's wallet first. I'm okay with that. Five stars review to me means shipping the product in the time promised, with the exact product purchased, and having it arrive in one piece ready to work. They met all of my requirements. No harm, no foul for the upsale phone call. more