My wife and I purchased our Aero-Stream system almost 2 years ago. Our septic system was already over 20 yrs old and somewhat undersized. Our leach field didn't seem to be working at all. We had the 1000 gallon tank pumped and then pumped again a few months later. The septic truck had a 1500 gal. tank and filled it up both times because of the runoff back into our tank from the leach field. We finally contacted a septic contractor and were told that we would have to replace the entire system, the tank, the leach field...everything. To the tune of about $14,000! Thankfully we found Aero-Stream.
Within a few days we started noticing that the water on top of the tank was clearing up and the smell was gone! Within a week we noticed the water level was going down. By the end of the month our water level was down about two feet, just above the outlet pipe for the leach field.
The only time our tank gets full now is when we have some heavy rains, like this past week. We had around 4 to 6 inches of rain which, of course, filled up our leach field and our tank. I took the lid off the tank today and even though it was right at the top, the diffuser was still doing its job. The water was clear and there was no smell.
I called Aero-Stream's toll free number today (about 3 pm on a Sunday) and actually got to talk to Karl, the President and CEO of the company. On a SUNDAY! (now that's impressive) I had some questions about the bio-brush and how filthy it was. He explained to me that all of the build up on the bio-brush was pretty bad and wondered if I needed to order another one. Karl told me that the build up is actually the good bacteria that keeps your septic system clean. So I didn't really need to order a new one.
My wife and I are thoroughly impressed with Aero-Stream's product and their customer service. We have always been able to get in touch with someone when we've had questions, regardless of what day of the week it is. If you are having trouble with your septic system, try this product! You will NOT be sorry. Installation is easy and the money you will save on having your tank pumped (about $300 a pop where I live) more than pays for the Aero-Stream system. We've already told a lot of our friends about Aero-Stream and how great it is. You'll be doing the same thing once you've used it.
Thank you Aero-Stream and thank you Karl!
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