I saw the story about Smith Thompson on NBC news and got interested in their wireless cellular monitoring option where you dont have to have a phone line. A little skeptical of course but I called them, had to wait on hold about 10 minutes, but the deal really is good. Their prices are good, and no long term agreement. I tested them about a week later and they are fast on calling back, faster than my old company that hardly ever called me back !! I would recommend them.
Pros: Saved a ton of money getting rid of phone line
Cons: had to wait on hold a little longer than I like
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