Before calling this collection agency I looked on here and read the reviews, by doing so I expected the worst. However it was quite the opposite. I spoke to a woman, I believe her name was Morgan. She was very helpful and helped me settle my debt for less than what I owed. She went above and beyond for me by faxing my new apartment the paid letter and then one to me. I think people who read these comments need to understand where and who they are coming from. I called Capstone and was calm, polite and friendly. I didnt call with an excuse, I left before my lease was up and I knew I would have to pay. The longer I waited the more the bill got, thats my fault so I wasnt about to argue with someone who had my credit in their hands. Because I was nice she was nice, its called common courtesy! Thank You again Capstone and Collegiate Hall.
Pros: Cleaning up my credit report
Cons: So many fees for leaving 1 month early
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