About 3 weeks ago I had a new hot water heater installed. I gave both Sabrina and Bronson excellent reviews for their service. The following day when I was cleaning up the area, I noticed a fitting was soldered at an angle rather than cutting about 2 inches and having a clean 90 degree fitting.
I called Sabrina. I said I would send pictures. She said not to bother and would reschedule Bronson to come back out. I told her it wasn't an emergency, so fit it in his schedule as is most convenient.
I have not heard a word from either one. My complaint was dropped! Very disappointed. I would also like to withdraw my earlier compliment. All Good has gone from a 5 star to a 1 star in my opinion.
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