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TFLOW Plumbing

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101 Federal St # 1900
Boston, MA 02110

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(617) 229-7984
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Reviews
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Best

I call T-Flow for my hot water heater and they show up right away and get the job done. It's been roughly ten years and they're good to do business with.

Worst

All reviews seem positive

Good to do business with 4/2/2014

I call T-Flow for my hot water heater and they show up right away and get the job done. It's been roughly ten years and they're good to do business with. more

Very apppreciative of Matt and his crew always coming to the rescue. 3/2/2014

Dealing with Matt and TFlow Plumbing has ALWAYS been an excellent experience. Honest and high quality work, fair pricing, and a pleasure to do business with. We highly recommend Matt and his crew! Matt always responds timely and stands behind his work. We have had a few emergencies and Matt was right there to solve our problems and take away our stress! more

Superb, Outstanding customer Service 2/27/2014

T-Flow Inc. We can't say enough about this company! They are efficient and attentive to all of your plumbing needs. Matt, the owner is available at all times and keeps the lines of communication open to ensure you're satisfied. You don't have to wait in suspense wondering if they will show up. If they say they'll be there, they are. If they are held up, they call. In this day and age of substandard service. T-Flow plumbing has raised the bar and continues to exceed expectations. Last, but not least. The quality of work is Outstanding. What more could you ask for??? Super Satisfied more

Prompt service. They get the job done right. 12/4/2013

I have been using T-Flow Inc. for about ten years for my home. They have sent several different electricians over the years. They are very prompt in responding to me. They arrive at the time they say they will. They get the job done right. I have had no complaints or problems so far. It's been a fine experience. They are definitely worth hiring. more

Returning Customer 10/18/2013

Originally T-Flow came to my house on an emergency call through Home Serve. It was a simple clogged drain. I was so impressed by the men who came, that I had them give me a quote for replacing my water heater. Not only did they do the job for the quoted price, but they checked my entire heating system to make sure that everything was ok. So, I had them back to replace one of my faulty water valves. I would highly recommend T-Flow to anyone, and I consider them the only company to call for any future plumbing needs at my home! Great Job Guys! more

Water Heater 10/8/2013

Matt Troianni T-Flow Inc Plumbing, Heating, Gas Fitting Dear Matt, I am sincerely thanking you for your help with my Water Heater emergency last Friday, and for sending Jim on such short notice to empty my water heater for me so it wouldn’t leak and ruin my floors and the people underneath me. I was so nervous and didn’t know what I was going to do. I know you were very busy and it was late in the day. You knew I couldn’t wait until my appointment the following Monday. Jim came just when you said he would and took care of it for me. He did an excellent job. It was so thoughtful of you to have him put in the clamp so I would at least have cold water for the weekend, I did not expect that. You quoted me a price and because of this emergency Friday, I expected you to charge me and you didn’t, I did not expect that either. Jim and Henry came to put the new water heater in Monday morning, they told me exactly what would have to be done. They both were very professional. In a time when most companies don’t care about their customers, the quality of service that you give means so much. I have recommended, and will in the future recommend, T-Flow Inc. to my friends and family. Thank you so much for a pleasant experience. Sandra more

Polite, Professional, informative 8/23/2013

Searched the web for a plumber in Boston, sent a request for service and was contacted shortly after, my appointment made for the next day. Ralph and his helper called me to give me a time window they came early, the repair to my gas leak was done quickly and I was kept informed throughout. They left and you could not tell work was done in the basement cleaned all areas. Thank you so much for your help more

Saved my toilet on a Friday afternoon! 6/15/2013

We had a toilet issue (of our only toilet!) on a Friday midday, and Matt was a professional through and through in helping us with the problem. Whereas about 5 other plumbers were unable to come on short notice, Matt fit our work into his schedule on a Friday afternoon. He communicated the exact time that he would be able to arrive, and promptly fixed the problem, saving us for the weekend! more

Knowledgable and extremely reliable. 3/14/2013

I used Matt to switch from oil to natural gas in my 3 family in East Boston. I am a first time home owner, so naturally had a lot of questions. Matt was patient in explaining my options and also advised me numerous times in what he thought would be the smartest decision for me, which I really appreciated. He worked efficiently, took care while working inside the units and was extremely professional. You can tell that Matt cares about the work he is doing because it shows! I would highly/ have already recommended Matt for jobs both large and small. Thank you! more

Prompt, polite, knowledgable, efficient:Excellent service. 3/11/2013

phoned them at @ 9:30AM about tun not draining, they said they'd be here early PM after finishing another job; Matt arrived at 1:15, courteous, knowledgable; made the fix quickly and efficiently and then went above and beyond by reconnecting a drier to the vent and helping me move a washer-drier back into place (I and a neighbor had moved it out of the way yesterday--a 2-man job in order to make getting at the plumbing easier) back into place.I definitely will recommend TFlow to the other unit owners in my building. more

Excellent, prompt, professional service. 2/22/2013

Even though they were very busy at the time that I called, Matt made it to my place in less than 24 hours. He was well prepared with tools and components, figured out what the issue was, and fixed everything in less than an hour. He is very friendly and courteous, but also exceptionally focused and professional. T-Flow will definitely be my first choice for any future repair needs. RESPONSE FROM T-Flow Inc., Plumbing, Heating, Gas Fitting: Thanks Cassandra. It was great meeting you. Matt more

I was very happy with T-Flow 1/26/2013

I called T-Flow on one of the coldest days of the year so far and they were able to come to my house on the same day and fix our pump in a short amount of time. The staff was very helpful and I did not feel like I was being taken advantage of due to my last minute circumstances. I highly recommend! more

Work Always Done Right. Honest, Reliable, Neat, and On Time. 1/8/2013

Great plumber. Work always done right and on time. In 2004 T-Flow did an oil to gas heating system conversion on a boiler that was over 100 years old on my 5 family townhouse. Matt also recommended and installed a state-of-art Triangle Tube domestic hot water system. All have worked flawlessly ever since. We became friends and I always use his company. He makes sure to protect floors with moving blankets, and his work is always neat, clean, prompt and professional. You can guarantee his work will be done right the first time. I highly recommend this skilled professional and his equally committed employees. more

Very positive experience. 12/11/2012

I called T-Flow, and their technician responded right away. He told me when he was coming, came out at that time, and fixed my problem right then and there. He gave us some good information regarding stuff to do in the future. more

excellent work! 12/6/2012

Was able to fit us in last minute, on time and very nice! Would use this company again! more

Easy to reach and very trustworthy. 11/15/2012

I think, first and foremost, it was easy to reach T-Flow. I could just call Matt with a question, and he would answer immediately or call back almost immediately. They're usually available for work within a matter of two or three days, and they're willing to work extra hours. They're very trustworthy, so I can leave them access to my house to do work when I'm not there. I trust them to do what's right, and they always do the work on time for the quote provided. I have recommended them to two other neighbors who have had work done, and my understanding is that they were equally as pleased. more

Efficient and upfront. 10/12/2012

I had a pipe that broke, it was on a Sunday. They came in a timely fashion, they let me know upfront what it would cost, and they did most of the work. There was a discussion of replacing a stopper but that didn't happen. They were efficient, and they were above average contractors. more

Flooded basement 9/28/2012

Matt and tflow rock. My hot water heater burst overnight and Matt arrived on the scene soon after I called him. The new heater was installed and up and running in less than 6 hours. Matt was very informative and his communication with me fantastic ( I was away from my home at the time). I will call them again when I need help for sure more

Outstanding job. 7/17/2012

What happened was, I owned a three-family house in East Boston, and every once in a while, I've had some plumbing problems. I think I have had T-Flow come out three times now. The first time, I gave the T-Flow guy a call and talked to him about the service I needed. He said sure, no problem, and called me back in an hour saying he could be there in another hour. I called my tenant and let her know, and she let him in to find the problem. He told me that they needed to replace an old toilet and gave me a quote, which was a little high, but I told them to go ahead and do it. They did it, and they did a nice job. Everybody's happy with the work. I gave them my card, which they kept on file for my future work, they charged it, and they sent me the receipt. End of story. I'm comfortable with everything they did. I had a similar experience with my shower valve and a time when we needed to unclog the drain. It was the same thing: they called back, unplugged the drain, fixed the valve, and we were all set. They have great service. I wish the price was more competitive, but they come out right away and are great for everything. The guy from T-Flow did a very outstanding job. He's responsible and takes care of the problems right away. That's very important to me with a rental property, since I don't want to be chasing people around. more

It was fine. 6/11/2012

I appreciate how easy it was to work with T-Flow. It was just pretty professional. They did what they and returned my calls. I appreciated that. more
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Additional information
  • Hours: Mon. - Sun. 24 Hours
  • Payments: American Express, Discover, Master Card, Visa
  • Neighborhoods: Downtown, Central
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