Every year or so, we require a plumber to help clear our sewer drain because of tree roots that get in the way and clog everything up. We've usually turned to Roto-Rooter, but one time we went with a competitor for their introductory special. Yesteday, we decided to call that company again (they advertise heavily and have a hall-of fame broadcaster doing some of their ads) but when they got there they wanted my mom and I to pay the full regular $340 rate, so they went packing. Decided to go back to Roto-Rooter, which we've been happy with their service. Not only did they want $100 less, they offered an online coupon for $40. And they sent Andy, who seemed very experienced, and friendly, and worked to make sure everything was done right, and helped to clean the mess. Next time we need the work done (always a pain, right?) we know for sure who to call here in Cincinnati, Ohio.
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