Who knew a trip to the basement to check the dryer would lead to the rescuing efforts of the Roto-Rooter knight in a white stallion (actually Chevy, I think). Anyhow, my roommates and I were frustrated and panicking with the backing up of water in the basement, because the water was coming IN/UP the floor drain... not OUT!? We were quite honestly afraid to use any water for fear that we would end up with a swimming pool in our basement (NOT what we wanted, especially at the start of winter)! Thank goodness for gas stations and hand sanitizer, plus the fact we only went 48 hours with out using water down the drain, you have to admit that is talent! We called Roto-Rooter and they were very helpful and friendly with our lack of knowledge on the drain/plumbing subject. On Monday our technician came bright and early, around 745 am. It was a very chilly morning for the last day of November. Talk about bright eyed and bushy tailed; the technician ""Bill"" didn't even finish his coffee before he got to my address. Now, how many people do you know that can function that early in the day without the assistance of their morning joe- what ever it may consist of? ""Bill"" was very helpful in explaining the problem we had going on. He explained step-by-step what he was going to do to fix our problem; he explained what caused these sorts of situations and showed me an example by viewing the neighbors drain trap; sure enough once he got started, with in about 20-30 minutes, ""away went the problems down the drain,"" or should I say sewer line? ""Bill"" assured me that the problem was a ""trap blockage"" outside the house near the main sewer line. I admit, when he said ""main sewer line"" I was a little apprehensive about how much it could cost, and when he told me, it was not so bad. He ""snaked"" the line both away from the house and toward the house and then again away from the house. It was amazing; like someone just waved a magic wand and ""poof"" the problem was gone. Thank you Mr. Roto-Rooter ""Bill"" for rescuing us.
more