We hired PrimeTime to do our 3 story condo building but will never hire them again. The first appointment we had scheduled they did not show up in the three hour window, I called and was told they just weren't coming as the prior job was over-running. Incredibly frustrating as I'd stayed home from work that day. The second time our appointment window was 8am-10am and they finally arrived just before 2pm!! Then the manager (over the phone) tried to charge even more than the estimate as our building was "a lot of work" - needless to say, we didn't pay more. Even though they'd been there before, and I emphasized when making the appointment that we are VERY close to neighboring buildings, when they arrived they told me that they could only access some windows from the inside which is a huge pain for a condo with multiple owners. Anyways, the workers actually did a good job with the windows they could get to, but the whole process leading up to it was hugely frustrating and they've definitely lost our future business.
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