Patterson Plumbing & Heating Inc.

id: 27133979
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1010 Aspen Pl
Pueblo, CO 81006

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(719) 544-4922
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Heating Contractor

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Reviews
( 117 )
( 13 )
( 3 )
( 1 )
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Best

Thomas came to my home promptly and assessed the situation fast. He was very kind and forthright. I have called Patterson for every plumbing/heating issue I have and they have alw...

Worst

I didn't have a good experience with Patterson Plumbing & Heating. I called them to repair a heating system and they didn't take care of the business. They left tools around and ...

Great timely service 8/28/2011

Seth was very professional, spent the time he needed to throughly review the damage at my home. He made good recommendations and did excellent work. more

Great 8/26/2011

Great expeience dealing with these folks. They are very knowledgeable of their products and the staff is fantastic. more

No problems 8/26/2011

Everything was fine. more

Absolutely the best service around! 5/17/2011

The contractor who built our new home did an awful job with the heating system. Some rooms were blazing hot others freezing cold. Patterson Plumbing came and inspected the system and gave me several options to correct the situation with detailed itemization and pricing. I had them do the work and now my home is almost perfect. Heat is much more evenly distributed and the new system is blissfully quiet! more

Thanks for excellent work 4/8/2011

I want to thank you and my plumbing technician, Pete, for excellent work. I had multiple plumbing issues, and Pete was very knowledgeable, conscientious, and efficient. He was right on time when I expected him, had all of the materials with him to do the work, kept me informed as the job progressed, and even stayed until the work was totally complete even though it was likely far after his quitting time. I really appreciated the thorough cleanup that he did after each separate job. Please pass along my thanks to Pete for a job well done. more

Re-bath for a rennovated condo 4/6/2011

We recently had a re-bath for a condo we are renovating, and we couldn't be more pleased. Josh and Tom from Patterson did a fabulous job - they were professional, prompt, easy to work with and most of all extremely competent! Our new bathroom is absolutely beautiful. We made the choice to go with Patterson, based on plumbing work done in the past, and the rebath of a bathroom in my sister's house. We saw first hand that the end product would be excellent and it is!! The customer care and attention to detail exceeded our expectations. Thank you Patterson!!!! more

New Rebath Bathroom Looks Great!! 4/6/2011

Both the sales and installation teams did a fabulous job! I've very happy with my newly installed shower (coversion from bathtub). The quality of the workmanship really shows, as well as the friendly, helpful and professional manner of the whole team. The installation team was very neat, very careful of my home and really went the extra mile for me. I have had Patterson Plumbing do other major plumbing jobs in the past and will do so again. The quality of their workmanship really shows, as well as the responsive and professionalism of the crew. more

Had Re-Bath done in 14-year old house. 3/30/2011

Crew was very nice, professional and the finished bathroom is great improvement over what we had. Would recommend to every and anyone. Have had lots of work done for several years that gave us the same great result. The design consultant Sue was terrific and even brought a gift for the new bathroom. more

Customer service people give a great first impression of company. Techs well trained and courteous 3/25/2011

I have been a customer of PPH for the past 10+ years. They have serviced my boiler systems including a total unit replacement 5 years ago and continue to service the unit annually. I have a in house swim tub equiped with a circulation system including heat exchanger from the boiler system. The techs are equiped with vast knowledge of balancing the system and replacing temp valves when necessary. Recently I had a heating problem relating to the swim tub. I thaught it was a sensing valve at the boiler. Turned out the temp control on the pool circulation system was not working. The Tech installed a thermostat on the pool pipe which did not work. PPH immediately refunded my money by check and ask I return all parts to them. I called a pool repair service and they had the proper part which fixed the heating problem in the pool. I was shocked PPH refunded the full amount if the work order including parts and labor. This is how they stand behind customer satification and I will continue to use PPH for all my heating and A/C service needs. By the way I appreciate the techs wearing shoe protectors when they enter the home. Jim L Fine RESPONSE FROM Patterson Plumbing & Heating, Inc.: Mr. Fine, Thanks for taking the time to review our service. Sometimes we don't get it right the first time but we do always try to make it right. Thanks again, Rick Patterson more

Love my new bathroom! 12/7/2010

Re-Bath of Pueblo is professional, neat and fast. I had my "new bathroom" in one day. I am appreciative of the high quality of materials used. My new bathroom is beautiful and increased the value of my home. Thank you. more

Professional, well dressed, and neat. 11/4/2010

I called the office the day after the young man, Kanon, completed the job and told them we were very pleased. He was very professional, well dressed, and neat about the job. He more or less accurately estimated the cost and the time for the job. He was right on. I told the young lady at the office that we were very pleased. He was well versed in what he had to do and knew what needed to be done. We are very happy with the performance of the boiler. more

Very good experience. 4/12/2010

I have had a very good experience with Patterson Plumbing & Heating. I hired them once before and then, recently, when I needed a new water heater, I called Patterson again. Everything turned out well. I am very happy with their work and would recommend them to anybody. J. Majestic more

remodeled large bathroom in older home. 4/2/2010

Remodled a 35 year old bathroom done in black tile, rather depressing. it is light, airy, and very pretty now with its light colored Rebath materials, and new cabinets bought at Home Depot. I really enjoy it now. more

Thank Goodness for Patterson Plumbing and Heating 4/1/2010

If you are tired of fly-by-night companies then the search is over. There is no high pressure sale here either. We are so glad we finally found a reputable company to meet our heating and Air conditioning needs. After contacting several of the competitors for estimates we realized that Paterson Heating a Plumbing are the most knowledgeable and personable company in the area their products are top of the line. Prices were so reasonable that we were able to purchase the Train Furnace and Air conditioning system and also purchase the Kinetico water system from them which all so quiet and economical to use which is just wonderful. Service is above reproach they are punctual, fast, clean, and a pleasure to work with. They have put together the best team of employees who are a great asset to the business that also gives exceptional customer service. They had our new furnace, Air conditioner and water softener up and running the same day. They removed all the old furnace derbies and left everything so neat and clean. Although they did have to come back when the weather warmed up enough to check out the Air conditioner to be sure it was set to meet their specifications and working properly. The office called on the first warm day to say they wanted to come just like they said they would. I didnâ??t have to call them to remind them such a nice surprise. We cannot say enough praise to show our appreciation. Our thanks go to everyone at Patterson for everything, and a job well done. They are going to be used for all our heating and plumbing needs from now on. We would highly recommend to everyone that needs prompt professional service for all their plumbing and heating services at a price you can afford. more

Satisfying experience. Personalized service. 4/1/2010

Patterson Plumbing & Heating has done a variety of work for us over the last 10 years. Their staff is courteous and professional. They explain to me exactly what they are doing and provide personalized service. They just finished a major plumbing job for us. They also have done AC and heating work, and we have never had to have them come back for anything other than routine maintenance. Overall, I am satisfied with Patterson Plumbing & Heating and feel confident that they are doing a good job. They are competitively priced as well. Nicholas Benko more

go somewhere else,they lie and then try and charge 50 times what it costs. 8/30/2008

i had a guy come and check my cooling system.he was friendly and seemed to know what he was talking about.he checked the system and said what he thought was wrong.i luckly asked a lot of questions/watched what he did.he got it working with a little capacitor and it worked but made a squeel.he said the squeel was a high dollar item and i was better off buying another unit for $4000-$5000.i asked for a quote on everything and while he was doing the quote i went in and looked on my computer,i found the one part that ended up being the problem for 50 times cheaper.when i went outside again i overheard him talking to someone about something like ""alright ill try and convice him he needs a new system"".the next day i found the part(capacitor)at a local store fixed the problem.the squeel came from the fan needing oil,his quote for a fan was 5 times as much as one costs and both fixes are easy.its obvious they prey on people who really need to cool their house and do not know much about hvac. Pros: none that i seen. Cons: lies,veryy high prices,just like a mechanic saying things are wrong that are not just to con you. more

Poor Customer Service. Refused to honor extended warranty. 3/6/2008

I had problems with a water heater in my new house. The receipt I had from the previous owner had a 10 year parts and labor which was bought in 2002. I read through the entire receipt, fine print and all, to ensure that no where did it state that the warranty was non-transferrable, which it did not, so I called Patterson Plumbing and Heating and asked for service. Joe the technician, the receptionist and the owner refused to honor the warranty. Joe also told me that a 10 year parts and service warranty did not exist on any water heater they installed, but how they will offer an extended warranty to ensure a sale which is probably what the technician did knowing full well that it wouldn?t be covered. I found this very disturbing, not to mention this could be considered fraud! I then called Rick Patterson, the owner. He very bluntly says they will not honor the extended warranty since I was not the purchaser of the water heater. He smugly goes on to explain that ?everyone? knows that an extended warranty is non-transferrable. I guess I?m not everyone. For a company who?s mission statement is ?To Build Peace of Mind in Ourselves and Our Customers, and the Community Through Integrity and Proficiency.? I would have expected respect and ethical treatment. The definition of Integrity is the firm adherence to a code of moral values. I don?t feel they acted at all within their statement. I wasn?t asking them to replace my water heater. I was asking them to honor the warranty and repair the broken parts. I don?t feel like I was being unreasonable. more
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Owner Message
  • Founded in 1984, Patterson Plumbing & Heating offers expert plumbing, heating, and air conditioning repair, replacement and installation services for Pueblo and Fremont County, CO and surrounding area. Our mission is to build Peace of Mind in ourselves, our customers, and the community through integrity and proficiency. Patterson Plumbing & Heating provides the highest level of service and technical excellence. Broken plumbing heating or air conditioning can make life uncomfortable and unpleasant. We make these problems go away FAST! When you call us, you'll talk with a friendly customer service professional who will listen to your questions and needs. You and your home deserve to be treated with respect and have work completed by highly trained, knowledgeable, professional technicians. We arrive on-time in company vehicles and uniforms, listen to your concerns, diagnose your problem and recommend options. We also present guaranteed pricing you approve prior to beginning your work. Call Patterson Plumbing & Heating today for repair, replacement and installation for all makes and models of home plumbing, heating and cooling systems.

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