My Pet's Vet Clinic

This is a low cost clinic, I have found the staff there to be kind and very caring.\r I have just read all the negative reviews and am pains to see how these reflect my experience with My Pets Vet. My dogs have been treated there for almost ten years, through spaying and neutering, dentals, and routine vaccines. Only once was a mistake made and my female was given a vaccine in error (it contained an ingredient which resulted in an allergic reaction.) The vet tech missed the huge red alert on my dog's file (humans sometimes make mistakes) but they were extremely concerned and kept my dog for observation just to make sure she was alright, and she was. Antidote administered at no cost. Over the past almost ten years my animals have been going here, wait times have been sometimes extremely long, but as a no appointment clinic, that has to be expected. Their charges are reasonable, with three animals, I cannot afford my local vet - for example, removal of a small superficial lesion, no general anesthetic, just local, two stitches: my local vet charged $381, compared to $124 at My Pets Vet. This is a low cost clinic, no fancy waiting room, two or three rotating vets whom I all know and who know my dogs. Support staff have improved, and any follows up calls have been made promptly and concern has been shown for my animals. Overall, this is a good place for reasonably priced, routine pet care. more

If I could give this vet clinic negative stars, they'd get -10. I brought my cat in to check on an ear discharge which was diagnosed by this clinic as an infection caused by ear mites and given some kind of cleaner to keep the ears clean. The discharge never went away, though, and I got a reference to an excellent vet, so I took him there instead. It was actually caused by lesions in the ear bursting and then draining. Not only a misdiagnosis, but the ""treatment"" they prescribed was actually causing him incredible pain. The vet also missed a lump in his tyroid gland, which thankfully turned out to be benign when it was removed. FINALLY: they gave him a Rabies vaccine which has a carcinogenic agent in it and my cat has been fighting cancer due to this injection for the past 2 years because of it. I can't say it strongly enough: IT'S SAFER TO WAIT UNTIL YOU HAVE THE MONEY TO TAKE YOUR PETS TO A DECENT VET THAN TAKE THEM TO THIS CLINIC. more

I took my cat to be spayed the other day. She went through the surgery just fine. Then, 4 days later...she stopped eating and drinking completely. I didn't know what's going on so I took her back to them. I brought her in the morning, but nobody took a look at her until late in the afternoon. I had to call them twice! Then, they told me we don't know either. I took her to a different vet the next day and they confirmed that she picked up a viral infection when she was spayed.. I guess they did not want to admit that when i took her there. The expenses that I had to pay because of this were a lot more than the cost of the surgery. I should have taken her to a better place. Pay more upfront and safe more money later. more

My wife and I have been going there even back when it was Vets for Less. It changed ownership quite some time back and became My Pets Vet. We breed and show purebreed Abyssinian cats. In all the years, we have had good service and no problems but one. That one was made good. Like many places that provide services, the clients need to ask questions and understand fully what to expect. Human doctors, vets, mechanics, they are all human, and do the best they can. I feel the people here do care a lot, and are also busy and professional about every detail. I will continue to use their services as one of my vet clinics. Gary more

I was a customer for years....bringing my 2 cats and 1 dog here. I brought my dog in for a routine dental cleaning. When I picked her up, they told me everything had 'gone fine'. I noticed she had vomit all over her.\r \r When I got her home, I called and asked why nobody had told me? Why wouldn't they take the time and have the decency to point out that she had gotten sick!?!?!?\r \r This led me to believe she was left unattended for a long enough period of time that it went unnoticed, and nobody bothered to clean her off when they did finally get her out!!!! I was VERY upset-to say the least!!!!\r \r I wrote a VERY long letter to the 'manager' explaining my extreme dis-satisfaction, and all I received were my dogs full medical records (which I requested) and a letter saying (in so many words) ""sorry we lost your business!!!!!!!!!!"" \r \r I would recommend this business for cheap quick vaccines ONLY. But if you love your pet, and don't want to worry if they're being cared for in a kind way when you're not there, take them somewhere else!!!!! I'd rather spend a little more to know my dog isn't being ignored or neglected!!!!\r \r There are too many other vets out there, who actually have compassion! Pros: CHEAP/walk-in appts available Cons: DO NOT CARE FOR YOUR ANIMALS/terrible customer svc!!!! more

Brought my dogs in for a heartworm test on Monday and they were supposed to call me on Tuesday with the results. I waited until almost 5pm with no news from them. I ended up calling them myself just before 5pm. They were able to tell me what the results were, but they could not explain to me why no one had contacted me as promised. I was also given the wrong information by 2 different people who work there. I had asked if I could just walk into the clinic and purchase heartworm medication from them if my dogs' test results were negative. These 2 people said yes. I was very annoyed to then find out that my dogs need to have an examination before they would release any medication. I had to take time off work to bring my 3 dogs back to them for an examination and of course had to spend more money than I had planned. I now understand that this is standard practice and needs to be done yearly. It is just frustrating that they did not inform me of this when I had asked them about the heartworm medication. They also made no apologies for misleading me in this matter. I also do not like how they shout out questions to you about your pet or make remarks about your pet's health records from where they sit behind the counter. Why don't they call out your name, wait for you to get to the counter and then talk to you? And yes, you do get different vets that see your pet, so there is no consistency. I guess you get what you pay for. I also wish the vet assistants, or technicians, whatever you call them, act more warm and loving toward the pets. The ones I've encountered do not take the time to stroke my dogs, talk to them and comfort them. They can see that my dogs are scared, but they just go straight to work like robots with no feelings. My dogs definitely deserve a better vet and so do your pets! Pros: Value for money if you are just getting vaccinations Cons: Long waiting times, temperature inside is too hot more

I went back to the vet today I walk in and told them my dog as been in a lot of pain she will not lay on her stomach nor will she let you touch her belly, also she has taken to peeing and pooping in the house as an act of distress. So in walks the DVM and I explain all this to her and she says oh no I only use steel sutures and if you want them removed its going to cost you. \r Before I even got my dog spayed I asked if the stitches would be dissolvable and they said yes, it would be overnight and you wouldn't have to come in again and that everything would dissolve on their own and not to worry just give her the medicine once every 24 hours. I even brought her in a week after the fact and ask how the area was looking and if she was healing ok and they said AGAIN everything looks fine the stitches will dissolve soon. They said that anything concerning spaying was covered in the cost so that if I needed to bring her back in for anything about that it would be covered. I have the paper work to prove this! Well of course it doesn't match the paper work in their computer... I wonder why.\r These people don?t care about animals they care about the money not only did they do this but when they were to release her they charged me an extra $150 higher then the highest amount that they said I would have to pay.\r Please for the sake of your loved animal don?t take them to this vet and pass this story on to everyone you know. Please pass this story on\r It is called My Pets Vet Clinic also know as Vets for Less in Kirkland they are located on 85th Ave. \r \r Pros: very talkitive Cons: dont care about animals more

this place is OK for routine vaccination. But if your pet has a problem that require diagnosis and treatment, these folks have NO CLUE. more

I've used My Pet's Vet Clinic for the last year and a half to take care of my dog's routine vet care. I had never been too impressed by them but went ahead and used them because it was so close to my house. However, I've recently decided never to use them again for a few reasons. First, they don't take appointments, and I've had to wait for over an hour to have my dog seen on three separate occasions. Secondly, I see a different vet every time I go. Third and most important, it's obvious that their primary focus is making money rather than caring for animals. Every time I went in to have my dog seen by them, they would try to pressure me to have my dog re-vaccinated for rabies even though it was not time. He had been given a three year vaccine in Austin two years ago, and even though I gave them the record of it, they always pestered me about it. And most recently, they refused to sell me any more heartworm prevention medication because it was a year since my dog's last complete physical. I had stopped in on my way home from work (without my dog) because I had run out of heartworm medication. I expected to be able to at least pick up one pill to tide him over until I could next get him in for an annual checkup. The receptionist, after checking with someone in the back, refused to sell me even one pill. She had pulled my file and could have easily seen that I am a regular visitor to the vet's office and that they had seen my dog just three months ago. I was not a customer who would just take the heartworm pills and vanish without having my dog seen. But they didn't seem to care about the health of my dog or their customer's convenience and refused to sell it to me. And they even had the gall to tell me that when I did bring in my dog for his exam, he would have to get another heartworm test, which means that I have to pay more money. This is in despite of the fact that I bought a year's supply of hw medication from them last year! So very annoying. Pros: cheap Cons: Poor customer service more