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Lee Johnson Auto Family

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11845 NE 85th St
Kirkland, WA 98033

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(888) 556-3445
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Lee Johnson Auto Family - Kirkland, WA
Lee Johnson Auto Family - Kirkland, WA
Lee Johnson Auto Family - Kirkland, WA
Lee Johnson Auto Family - Kirkland, WA
Lee Johnson Auto Family - Kirkland, WA
Lee Johnson Auto Family - Kirkland, WA
Reviews
( 4473 )
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( 10 )

Best

Excellent services

Worst

Just bought a new 2010 MX5, the vechicle is well built, but I received the car with damage on right front wheel cover. The final check up with of the service shop did not mention...

Always great service 10/5/2016

Check engine light came on and Chris checked it out. I planned to call my regular guy, Tom, but the light went off so will wait to see if it happens again. Chris was excellent. more

Communicative and positive sales/service team 10/5/2016

Nick Roche was super helpful and communicative with me throughout my purchase of my CX-3. I appreciated his transparency around the recall and pricing of the vehicle. He made buying my first car easy :) more

Best Dealer I have had in 10 years 10/5/2016

Ive been to a bunch of dealers test driving EVs and even though I did a bunch of research I didn't meet one sales person that could answer detailed questions. I have a Kia dealership a block from my house in Renton but chose to do business with LJ in Kirkland because of how knowledgeable Lucian was of the EV I was considering. He also was not pushy. I told everyone I queried to answer the questions I asked replying by the means I specified and her was the only one that did that... My phone blew up in my meetings that day with pushy people that did not read my request. more

Great service! 10/5/2016

Easy and quick service! more

Nice people, good service but not all issues were resolved 9/27/2016

Brought my car in for 5,000 oil change service. I came in on the wrong day but they were nice about it and accommodating. I also had them take a look at my air vent system as it's been smelling like mildew lately when I turn on the AC or heat. They flushed out the system but unfortunately sprayed lysol on the cabin air filter. Didn't like the smell so they replaced the air filter altogether. Unfortunately, now that the lysol smell is gone the mildew smell is back. The flush didn't seem to do the trick. Hopefully Mazda will come out with recall to fix this issue for the new CX-3. more

Time and Great Service 9/26/2016

I was taken at my scheduled time of 7 am and they finished in a timely manner. Really appreciate the service and delivery. more

(Mostly) No Haggle 9/26/2016

I despise haggling - just give me a fair price and be transparent about it! With this philosophy, I used the consumer reports no haggle price guarantee- which worked great! But, I still had to haggle my trade in. I did the reasearch on kbb for trade in vs private and weighed what it would cost me to get it up to selling shape and had a fair number in mind. We were miles apart. I showed my numbers and discussed my plan and they came in much better in order to get the sale that day. They did do right by me, but I wish the whole experience could have been no haggle. I suppose we'll have to completely change how cars are sold for that. Other than that, great dealership, people and experience overall. Love my new car!! more

Sevice work 9/26/2016

Lee Johnson keeps doing an exceptional job as expected, It is nice seeing Tom back on the service desk !! more

Install New Battery 9/25/2016

Installed new battery and just no issues. more

Oil change and purchase of wiper blades 9/24/2016

At the Quick Change Oil desk they listed an incorrect tire pressure and tried to tell me that was the pressure listed on the door jam for my vehicle. At the Chev parts counter I was told that the wipers for my 2013 Traverse were not stocked. This is a huge mistake as the 2013 Traverse cannot use generic wipers and use only the wipers purchased from Chevrolet. Rainy Seattle area you should stock at least two sets rather than having to order them and wait for them to arrive. So far it will be 5 days until I can get them. more

Best experience ever!!!!!!! 9/24/2016

Best buying experience ever!! Management staff is extremely smart and efficient! more

pleasant environment 9/24/2016

good service & coffee shop more

Good service, Good staff !!!! 9/23/2016

Excellent maintenance work done in a timely fashion. I enjoy interacting with the staff. more

Good Experience 9/23/2016

Friendly service, no extra charges or pressure to fix something early, when the work too a little longer than expected they let me know and offered a shuttle ride. more

Always The Best!! 9/23/2016

I take all of our car to Lee Johnson !!! Their service is the best & they know how to treat a customer well :) more

MX5 warranty 9/22/2016

Thanks for the prompt service to replace my CD player...Robert was great to get the part quickly and get the car in for service. more

Friendly, helpful people. Good products. 9/22/2016

Love the free car washes and helpfulness of everyone. more

Maintainence - oil change/fluid checks/tire rotation 9/22/2016

Bailey at the Kia service was awesome, he made sure I was getting the right maintainence check. He even had the guys wash and vaccuum my car. more

This dealer should be the standard for customer service 9/22/2016

I was having problems with my car and went to a Seattle base dealer shop twice but they didn't do their due diligence. So I decide to try Lee Johnson and I'm so happy because not only they fixed and listened my story but also how they treat their customer. Everyone seems know what they are doing and clean place throughout. From now on this is my go place for my little car. more

Alignment 9/22/2016

I took my Mazda CX-9 to get an alignment done. The service was good and staff was super friendly. The only problem I had was that they told me it would be an hour to get the work done and I was there for two hours. more
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Additional information
  • Hours: Mon 9:30 AM to 8:00 PMTue 9:30 AM to 8:00 PMWed 9:30 AM to 8:00 PMThu 9:30 AM to 8:00 PMFri 9:30 AM to 8:00 PMSat 9:00 AM to 7:00 PMSun 11:00 AM to 6:00 PM
  • Neighborhoods: North Rose Hill
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