I brought my car in for a recall check-up and was initially disappointed that the dealership had run out of the replacement part. (I had an appointment.) But I was more than pleased that while I was there, the service manager, Tim Martin, took the time to test-drive my car and diagnosed a major problem. It turned out the wheel bearing and hub needed to be replaced immediately, and he helped take care of it. He also provided a loaner car during the repair. I am definitely willing to return to this dealership!
more