top 10

Lee Johnson Auto Family

Claim
marker

11845 NE 85th St
Kirkland, WA 98033

marker
(888) 556-3445
Incorrect info? Correct your listing
Photos
Lee Johnson Auto Family - Kirkland, WA
Lee Johnson Auto Family - Kirkland, WA
Lee Johnson Auto Family - Kirkland, WA
Lee Johnson Auto Family - Kirkland, WA
Lee Johnson Auto Family - Kirkland, WA
Lee Johnson Auto Family - Kirkland, WA
Reviews
( 4473 )
( 568 )
( 2 )
( 1 )
( 10 )

Best

Excellent services

Worst

Just bought a new 2010 MX5, the vechicle is well built, but I received the car with damage on right front wheel cover. The final check up with of the service shop did not mention...


Amazing people and products 1/3/2017

Nice and easy! Been a loyal customer for 5 years now and will always recommend! more

Awesomeness 1/3/2017

As always 5 star service. Thank you Tom more

Great service 1/3/2017

Taylor (the guy running the desk area)was very welcoming and customer centered during my visit. more

My recent repair on my Mazda CX-9 Limited 1/3/2017

I had my new Mazda CX-9 in for a repair to a wire harness. Scott Trail was my service consultant and as usual, he did an excellent job. I have less than 600 miles on the car and already I have had this $700 repair. I also somehow have a dent in the bottom of the drivers side front door that will need repair. I have no idea how the dent got there given where I park the car at work and at home but it is there nonetheless. I speculated that it could have happened at the Lee Johnson car wash just after I purchased the car. I told Scott that the second time I used the car wash it went thru the wash on a clunky basis but I did not check the car at the time to see if some damage had occurred during the washing. I did ask him if there had been any recent complaints about the car wash but he didn't know of any. The recent repair to the wire harness was as a result of a rodent somehow getting up into the engine compartment and nesting and literally eating the wiring. Scott said it has been a repair that he has processed several times and he explained it was in some part due to the "green" manufacturing requirements placed on the auto industry that somehow makes the smell of the wire harness similar to the smell of peanut butter.... which is what attracts a rodent. He said that an effective deterrent to this problem has been to place Clorox kitchen wipe sheets or clothes dryer softener sheets inside the engine compartment. He said the smell from these sheets keeps the rodents away. My wife Cathy hopes that this Mazda will not be one of those bad luck cars that haunts you. The first Mazda we ever owned was a mini-van we purchased from Lee Johnson several years ago. On our first family trip right after we bought the car we drove down to Sun River in central Oregon. On the way, the transmission blew out. We ended up in Hermiston Oregon for a couple of days while we waited for replacement parts and it completely screwed up our vacation. We ended up replacing the transmission in that car twice before it had been driven 10,000 miles. We also had some electrical problems with that Mazda too. We ended up trading it in on a Chevy Blazer that was a great car. I drive less than 6,000 miles per year and am hoping that this new Mazda turns out to be a good car that lasts me for a couple of years. Spending $50,000 for a new car doesn't usually lead to $700 electrical repairs and putting Clorox towels under your hood to prevent mice from eating your wiring harness within the first 500 miles of owning the car. Maybe I should have purchased a new Silverado instead. Time will tell. I like Scott a lot but I do not want to be a frequent visitor to the repair shop with my new Mazda CX-9. BTW, I live in a nice townhouse in Kirkland and I have never had a rodent issue there with any vehicle I have owned before. Cath drives a nice Chevy Equinox LTZ that she purchased at Lee Johnson in 2014. So far, that has been a great vehicle. She parks it right next to my Mazda every day and she has never had any rodent problems. more

Great service from Ben Peacock at Lee Johnson 1/3/2017

Prompt, helpful service made buying a car a great experience - thanks Ben Peacock and Lee Johnson Auto Family! more

quick lube guy was great 1/3/2017

Very helpful and friendly service more

Great Kia Soul Service 1/3/2017

The team did a great job during a very busy day. Very satisfied. more

Quick, polite, educaional 1/3/2017

Oil change was easy more

Oil Change + Vehicle Recall Repairs 1/3/2017

Went in for a standard oil change and some repair work due to a manufacturer recall. Service technician was able to schedule an early appointment so I could get into work on time. Shuttle service to / from my work was very convenient. Overall experience was great. more

30K Service - CX-5 1/3/2017

They were ready and waiting to go at the appointment time. Scott Trail was up front with what was to be expected. They completed the task within 90 minutes. more

Fast and friendly 1/2/2017

Had an appointment time and I arrived about a half hour early. The crew was able to start right away and get me on my way. more

Good Customer Service 1/2/2017

I have always had great customer service from Lee Johnson, especially from Tom! more

Used Volt Purchase 1/2/2017

Easy and fair negotiating... Salesman was accessible and handled purchase professionally... more

Timely Service 1/2/2017

Periodic service for my Mazda CX-5 on a "walk in" basis was delivered promptly, with minimal wait time ... enough for a latte in the adjoining café bar. more

Kia Soul Scheduled Maintenance 1/2/2017

The work was done expertly and my car was ready at the time it was promised. more

Smooth 1/1/2017

Brian was great. Thank you more

Customer service is top motch 1/1/2017

Service is always a pleasant experience more

Straight dealing and no pressure 1/1/2017

Salesperson was friendly and professional. I did not feel any pressure during the whole process. The price and inventory was posted online clearly. He was willing to discuss detailed terms over email/text, while some other dealers were not willing to do so and wanted you to go in first. more

great salesman 1/1/2017

Chatted with our salesman a week before Christmas. Gave him a list of what we wanted. Contacted him after Christmas and he searched again. Great service leading to us taking a car home on 12/30. more
< Previous 18 19 20 21 22 23 24 25 26 27 28 Next >
Summer SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 1/1/2021
Additional information
  • Hours: Mon 9:30 AM to 8:00 PMTue 9:30 AM to 8:00 PMWed 9:30 AM to 8:00 PMThu 9:30 AM to 8:00 PMFri 9:30 AM to 8:00 PMSat 9:00 AM to 7:00 PMSun 11:00 AM to 6:00 PM
  • Neighborhoods: North Rose Hill
badge