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Lee Johnson Auto Family

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11845 NE 85th St
Kirkland, WA 98033

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(888) 556-3445
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Lee Johnson Auto Family - Kirkland, WA
Lee Johnson Auto Family - Kirkland, WA
Lee Johnson Auto Family - Kirkland, WA
Lee Johnson Auto Family - Kirkland, WA
Lee Johnson Auto Family - Kirkland, WA
Lee Johnson Auto Family - Kirkland, WA
Reviews
( 4473 )
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( 10 )

Best

Excellent services

Worst

Just bought a new 2010 MX5, the vechicle is well built, but I received the car with damage on right front wheel cover. The final check up with of the service shop did not mention...


Excellent Work 9/22/2017

The customer care was excellent. When I walked in I was quickly taken care of and my truck was in and out in no time at all. more

Great service and communication. 9/22/2017

I worked directly with Patty from the GM service center. She was extremely professional, courteous, and responsive throughout the recall process. Patty offered to provide text updates of the status of the service, and promptly sent notifications as steps were completed. Lee Johnson also offers drop off service when you have a recall issue, which was a nice bonus. A+ Team and Customer Service more

Good Job 9/22/2017

Hello. I recently took my car in for a recall revision. The front desk person was kind and very helpful. The entire process to check in and pick up the car was simple and efficient. However the poor front desk person had to spend more time telling me about this survey and why it should be done than it took to do the car check in and pick up process! What a waste of your employees time, and undo stress for them! I think that doing a survey for such a small item is over the top and unnecessary. It belittles the purpose of a survey and more than that it puts unnecessary pressure on your workers, knowing that for every word they say they will be surveyed and judged! more

LJ WAY 9/22/2017

I LOVE THESE PEOPLE more

New truck purchase 9/22/2017

Absolutely awesome. The dealership...the salesman Jeremy...the manager Conor...the financial manager Aziz and especially the truck are excellent. Makes it a pleasure to do business with...thanks again more

Oil change 9/22/2017

Fast service. Detailed with diagnostics of vehicle. more

Professionalism 9/20/2017

The service department shows they know the Mazda product and how to maintain them. more

They take good care of you. 9/20/2017

always a pleasure. staff is great! my only one issue is that I paid for a maintenance plan, the service staff didn't know that and that since i was in on a saturday, they wouldn't know if the maintenance company would pay.... seems a bit backwards. i shouldn't have to be told my service will cost me 90$ when it's covered... kind of misleading more

Replaced Car Battery 9/20/2017

Friendly sales reps, fast service and even gave me a car wash. more

Trusted service 9/20/2017

Quick and easy, took my car through the wash as well. I have only used Lee Johnson to service my Miata. more

No pressure. Very comforting and accommodating. 9/20/2017

Went in on a weeknight 2 hours before close. Looked at a few options, completed a test drive and was out the door by the close of business. Great staff all around! more

15,000 mile CX-5 Service 9/20/2017

Quick service and my repair was done correctly more

Friendly , on time, fair price, nice facility 9/20/2017

My service attendant was very helpful more

22500 maintenance 9/19/2017

Flexible, competent, on-time, friendly. more

I'll be back 9/19/2017

Every experience I have had with Lee Johnson has just been top drawer. From Kia Service to the Quick Lube I see no reason to go anywhere else. Great people and great service all around. I will be back!!! more

great dealership 9/19/2017

After having a bad experience at another kia dealer, was pleased with the no pressure, or stress from the salesman and the financial team. Was not happy that there were not floor mats in the vehicle though. more

Great job L.J! 9/19/2017

The job that Jim in service is awesome. He, and his technician's do a excellent job. I look forward to doing business with them in the future. more


Relaxed and helpful 9/19/2017

Michael was easy going and helpful. He provided all the requested information. more
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Additional information
  • Hours: Mon 9:30 AM to 8:00 PMTue 9:30 AM to 8:00 PMWed 9:30 AM to 8:00 PMThu 9:30 AM to 8:00 PMFri 9:30 AM to 8:00 PMSat 9:00 AM to 7:00 PMSun 11:00 AM to 6:00 PM
  • Neighborhoods: North Rose Hill
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