An outdoor hydrant that I use for watering and gardening developed an underground leak. A couple of guys from Gary's came out, dug about 3-4ft around to find the leak replace the fitting.
From our initial phone call, it seemed like they were pretty familiar with what needed to be done before they came out. They showed up around 915a and left around noon. While they did accommodate a morning appointment, I was given an arrival time frame of 830-930a. On a work day, it would've been nice if they'd shown up earlier. However, since I was away at work for most of the project, the guys were good about sending photos to update me on their progress.
Both the guys that came out were pleasant and easy to talk to. I haven't used the hydrant yet but it looks like they did a good job.
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