Complete Women's Care Center

I have gone to CWC for both of my pregnancies and if we decide to have more children this is where I will be! While Dr. Hardwick-Smith is my primary Doctor, I have had the privileged to see Dr. Beard and Jurney, and I love them all! I can not leave out Brandi ether ... Dr. Hardwick-Smith's FNP....she is just wonderful! I can not fully express in writing how great this practice is. You just know that they care for you and your family and are with you every step of the way. They become your family for 9 months and then for the rest of your life. It takes a special group of ladies to make you feel at home and loved the way they do. You feel like you are their favorite patient and they have all the time in the world for you! I would not trust my health or the health of my unborn child with anyone else! I thank CWC from the bottom of my heart and miss seeing them every month! Pros: Excellent personal care for your growing family! more

My 2nd baby boy was born on Sept 4, and was delivered by Dr. Lisa Beard. I was scheduled for an induction that day, but baby decided to come early (4:31am). Even though i am not her patient and never met her before that night, Dr. Beard was very professional and compassionate. She was there for me at four in the morning. (I wouldn't get out of bed at that time for anyone but family...) So i have a great deal of respect for her. This pregnancy was nothing like the first. I felt a lot of pelvic pressure, i was constantly stressed out and irritated due to the hormonal rollercoaster. My pregnancy was not complicated, but i made it so. I don't know how many times i called in to ask questions or to complain about something small (during the pregnancy and postpartum). I received answers promptly, and was treated with the utmost respect. I was cared by an awesome team of doctors and nurses (Brandi, Pam, Jennifer, Christina, Krista and Tanya). After seeing them monthly/weekly for 9 months, I feel like i know everyone, and can call them my friends. Both Brandi and Doctor Hardwick-Smith addressed all of my concerns and gave me confidence at each appointment. Brandi has a positive attitude and is very caring. Dr. Hardwick-Smth is the best of the best, and that's why she has been my doctor for over 8 years - I love her! Dr. Ohlemacher came to see me twice while i was in the hospital to make sure i was doing okay - she really didn't have to, and that meant a lot. Bertha (ultrasound tech) is also very nice. She explained each ultrasound in detail to me and my husband. Now that my family is complete, i will miss seeing them so often. They really care about your health, pregnant or not. I have nothing but positive things to say about this practice! Pros: Compassionate team of doctors and nurses more

I was referred to Dr. Hardwick-Smith by another medical professional because of her intelligence and incredible bedside manner. As my husband and I are both physicians, I researched her credentials and interviewed her before selecting her as my physician. She is a very gracious woman and physician. I was looking for someone who could combine being extremely clinically competent yet compassionate to my needs. She guided us in trying to get pregnant, knew when to refer us to a specialist, and then followed us every step of the way. I was very impressed with her ability to discern when to observe and when to act. In the delivery room, the cord was wrapping around my son's neck----she calmly yet assertively looked at me and the nurses and said, ""Let's get him out""-----within 3 pushes he arrived with a team of transport nurses standing by. Thankfully her attentiveness and preparedness avoided any complications. She had decided to stay and personally deliver our son which caused a late dinner with her own family. I refer both patients and personal friends to her because of her wisdom, confidence, and caring attitude. Her staff support her in the mission to provide her patients the complete package of top notch medical services. We are forever grateful to her for her role in giving us the beauftiful blessing of a healthy baby boy. Pros: Completely in control yet compassionate more

I recently went to Dr. Hardwick-Smith for a non-pregnancy health issue, She spent a great deal of time talking with me, was supportive and encouraging, and made sure I would get the very best care possible. Her response time on getting procedures scheduled was exceptional, too.\r \r It was easy to get an appointment, the offices are beautiful and peaceful, the staff is kind and friendly, and Dr. Hardwick-Smith's assistant is exceptional.\r \r I wish I had found Dr. Hardwick-Smith earlier for my first pregnancy, and I am so very grateful to be in her care now. Pros: Very generous with her time, delightful, truly caring more

I found Dr. Hardwick-Smith to be an excellent OB-GYN. I was pregnant with my first child when I went to Dr. Hardwick-Smith. Throughout the entire pregnancy she always displayed the utmost in care. She always went out of her way for me, she always returned all my phone calls, and I never had to ask her twice. Her staff was always friendly, efficient, and always responsive to anything I needed. My test results were even quickly acknowledged, usually within a couple days. Dr. H-S encouraged me to stay as active as possible during the pregnancy and gave me confidence to continue living an athletic lifestyle. Her famous line to me was, ?Only stop if you don?t feel comfortable, but don?t let being pregnant get in the way.? I believe her positive attitude and constant encouragement to stay physically active ensured my pregnancy went smooth as possible and my post partum recovery was super fast, and within a few days I was back to doing cardio. On the day of my son?s delivery, a Saturday morning before Christmas, Dr. H-S came in on her own time to deliver the baby. Something she did not have to do. She personally called the hospital the day before I was admitted to set everything up, and made sure we had the best room and staff available. She even called me three times while I was in the room to make sure everything was OK. Dr. H-S made my delivery so easy. I know it is not ?easy,? but she really spoiled us with her care and attention. We really love Dr. H-S and cannot imagine having another doctor. Pros: Outstanding care more

During my pregnancy i was under the care of Dr Susan Hardwick-Smith. I have to say that she was very friendly, professional, caring and the perfect OB. I went in to preterm labour at 33 weeks so had quite alot of visits to the CWCC. Each visit was a positive experience, everyone was friendly, helpful, polite and very good at the their jobs!!! My care was always of the highest standard! Other Drs in the centre were also friendly and helpful during my pregnancy. My delivery was a little difficult but i knew i was being taken care by the very best. I was always reasurred that everything was being done to keep my baby and I safe! I will continue to use the centre and of course Dr Hardwick Smith. Thank you all at the CWCC, you all contributed to my care and deserve praise and thanks!!! Keep up the good work! Pros: Professional, friendly and committed more

I have to get in the habit about commenting on positive occurrences rather than just the bad ones. My treatment by Dr. Hardwick-Smith and her staff (Brandi, etc) was exceptional. I had a very difficult situation which I had to deal with and I really felt like they were with me every step of the way. I am a scientifically-minded emotional woman. Therefore, I am a difficult patient to please...I want all of the facts, cutting-edge equipment, science reasoning, etc while at the same time I need a warm approach, care, compassion, and empathy. I got it all from Dr. Hardwick-Smith and her team. They were not only my doctors on my journey...they were my partners. Pros: Intelligence, Compassion, Cleanliness, Modern more

Dr. Jurney was responsible for my care during a very difficult and unexpected pregnancy. From my first appointment at CWCC, I felt like a priority. Dr. Jurney comforted me when delivering difficult news and made sure I understood everything ahead. My husband and I felt that she got to know us personally, and helped us through a difficult 9 months. After several months of seeing her weekly, we delivered a healthy baby because of her termendous care. Everyone on her staff and everyone in the office could not have been more compassionate. I feel very blessed to have found this doctor and this practice. I could not have asked for anything. In fact, I feel a little sad that I will not be seeing them weekly anymore now that my pregnancy is over! I reccomend this practice to anyone who will listen. more

I wanted to write this from a husband's perspective, which actually gives a good look in to the operations of the office and the treatment one receives. I am extremely lucky that I was able to accompany my wife on every visit during the pregnancy of our first baby. We were referred to ""Compete Women's Care Center"" by a friend, and it ended up being the best choice we have made in a long time. From the first visit, I, yes ""I"" the husband, felt extremely happy with the treatment of my wife and the care that the doctors, especially Dr. Hardwick-Smith gave her. This child is my first, and even though my wife carried her, I felt incredibly nervous until I walked through the double glass-doors in to a warm, welcoming environment. From the first visit until the last, we were treated to an incredible journey of affection and kindness, which I believe affected the entire pregnancy. Brandi was amazing, Dr. Jurney was amazing, Dr. Beard was amazing, but most of all Dr. Hardwick-Smith. I wasn't even pregnant, I wasn't the patient, but I felt like we connected with the doctors at CWCC on an equal level, almost like after the visit we could all go and ""hang out together"". Dr. Hardwick-Smith gave enormous effort to making sure that we were comfortable, including through the entire labor-phase. We had a semi-complication, and she put it all out on the table and made us entirely comfortable with what we faced. She wasn't even supposed to be on that shift, but she made sure that she was there when we needed her most. Yes, there may be a wait at some point in the office, but have you ever stopped to think, ""why""? Would you rather have your Doctor, who has seen you on so many occasions and knows you and your body personally, in the office seeing patients at an incredible rate, or with you on your most ""special"" day? I would easily wait 2+ hours on every ""regular"" visit, just to have Dr. Hardwick-Smith constantly overseeing my wife's and daughter's well-being on the delivery day. She was there constantly, filling us in, allowing us to understand all the changes. It was an incredible experience. My wife and I looked forward to every visit, and of course, the baby and her development was the emphasis, but the knowledge that CWCC exhibited was amazing, and now we have an extremely happy baby girl that benefited from a well-kept pregnancy. I understand that this is a strange view, but I think that having some one see the progression from an outside perspective is a definite plus, especially when that someone is so emotionally involved. As long as we live, and as long as my friends and family ask us for recommendations, we will send them to CWCC. I feel we are so lucky to find such a professional group, and I am so lucky that I was able to experience every visit and the entire term of the pregnancy. Yes, I am a man, a husband, a father. I am so proud of my daughter and my wife. I was lucky to experience this wonderful event, and if I had to do it over again, I would change nothing. We owe so much to CWCC, and I feel like our debt can never be repaid. I hope you give them a chance, it was the best decision (besides having a daughter!) that we have ever made! J, K, and A Pros: Felt at home, actually enjoyed the ""visit"" Cons: Absolutley none.... more

Dr. Hardwick-Smith, Dr. Jurney, Pam, Brandi, and the other nurses and staff from CWCC have been taking exceptional care of me since I came in for my first appointment when I was 6 weeks pregnant. Although they've worked with so many patients over the years, they were still excited and happy for us when the ultrasound scan revealed that my husband and I were going to have a healthy little bundle of joy in 9 months. At 39 weeks, Dr. Hardwick-Smith and Dr. Jurney helped me deliver a healthy beautiful baby that was unfortunately breech. I wasn't even nervous in the OR because they had assembled such a proficient medical team to perform the C-section. The birth and delivery went beautifully, and the doctors let me admire and bond with my baby right away. As a mother herself, Dr. Hardwick-Smith gave me the insight and understanding I needed when I was feeling overwhelmed with pain and fatigue in the hospital. I had a really rough night one night when the night nurse that was on duty at the hospital forgot to check up on me and administer my next dosage of pain medication. In fact, all the nurses and medical techs were wonderful except that ONE nurse and ONE of the head nurses (that was on duty that night who was not helpful). When Dr. Hardwick-Smith came in to check on me that morning, I was an emotional wreck and extremely fatigued. She was sincerely concerned and knew just how to make me fell better immediately. She waited in the room with us while my husband looked up the phone number of the pharmacy near our house so she could call in the prescription for my pain medication herself. It was there and waiting for us to pick up on the way home from the hospital. I really admire how Dr. Hardwick-Smith oversees such a remarkable and compassionate practice with all of these amazing professionals while raising a family of her own. I am happy and appreciative of the relationship I have with my doctor. CWCC is the best OB/GYN practice in Houston! Pros: Professional, friendly, and caring Cons: The office is busy more

I have been going to Dr. Susan Hardwick-Smith since last summer. She has been administering botox on my forehead and I have had amazing results to lessening my migraines. I The service was very professional and the office is lovely. No more headaches, and no more wrinkles! Can't beat that.\r \r Wendy more

I have never been one to write reviews like this, but given some of the negative reviews I have read below, I feel absolutely compelled to provide my perspective. My husband and I had the most wonderful experience being attended by the Complete Women's Care Center, and Dr Susan Hardwick-Smith in particular. Having a full term, healthy baby was quite a journey for us...two miscarriages before success. Dr Hardwick-Smith and all her staff provided us all the professional and emotional support that we needed during all this time. They consistently made themselves available via phone and via appointment at short notice, as needed. Dr Hardwick-Smith instilled complete confidence regarding her ability and skill, but at the same time showed compassion and wasn't dismissive when we showed our fears about achieving a healthy, full term pregnancy. She willingly offered every test and exam both after miscarriage and during our successful pregnancy to ensure our fears were allayed. We have full confidence in this practice and have referred a number of friends who have also only had positive experiences. Don't hesitate. Pros: Quality Proferssionals and Staff more

I began seeing Dr. Hardwick-Smith in 2003. She came highly recommended by several co-workers. From my first visit with her, I was impressed with the care I received. After testing during my first visit, Dr. Hardwick-Smith called me herself to relay the test results to me. The results were not devastating, but I greatly appreciated her taking the time to speak with me and answer my questions. When I became pregnant for the first time last year, her staff was equally impressive in their OB care. The entire process, beginning with the first ultrasound with Brandi, the nurse practitioner, through the post-partum care, I had all questions answered and each step explained to me. With each visit, I felt that my baby and I were receiving the best care. Dr. Hardwick-Smith, Brandi, and the nurses all shared in our excitement in the development of our baby. They were also conscious to include my husband in conversations and answer his questions. I did not feel rushed during any of the visits, and even had minimum waiting time for almost all appointments. I had some concerns post-partum, and the staff did not hesitate to see me and check to be sure that all was okay. During one of these visits, I also met with Dr. Beard. Although she was new to the practice, I didn't sense any less competency or professionalism. She was easy to talk with and addressed all of my concerns. As an added bonus, during one of my post-partum visits, the office was having a ""customer appreciation day,"" complete with a coffee bar and snacks. I've never experienced such personal care in any other physician's office and would not hesitate to recommend anyone to the Complete Women's Care Center. more

My wife and I were in search of an OB/GYN group in Houston. One that could provide great service and the best quality of care. We asked all of our friends and neighbors that were expecting or had a child. Well, we heard a lot of positive experiences about Dr. Hardwick-Smith's group. We decided to give it a shot and set up an appointment. We were not disappointed. It was the first time in a physician's office that I didn't feel rushed or like I was in some sort of cattle call. \r \r The nursing staff took their time and LISTENED!!! Imagine that. They took their time and allowed us (first timers) to ask all the questions in the world...like ""what foods should I avoid eating? and how much weight should I expect to gain?"" and the classic man question...""when can we have s*x?"" :)\r \r Then came Dr. Hardwick-Smith. She is a very caring and compassionate physician that took her time with any follow up questions that we saved specifically for her. She made us feel at ease with the entire process. She changed a scary process into one that we could really enjoy and look forward to each day. We are very appreciative of all her efforts and those of her staff. Pros: Warm, Caring, Compassionate, Unbelievable access to physicians more

I have been a patient of Dr. Susan Hardwick-Smith since 1999 and she has delivered all 4 of my children. She is such a caring and competent physician and I felt like she really took the time to get to know me. I have never forgotten when she personally returned my call when I was living out of state and planning to return to TX and needed an appointment because I was pregnant with my second child- small touches like that were really special. The staff of CWCC, particularly Brandi (NP) and Pam are great! Truly, I cannot give enough thanks to Pam who answered several of my calls and always offered reassurance! In 2008, after my 4th baby was born- he had to be taken to the NICU. I was very upset, in part because I was not informed of what was going on by the hospital staff. The next day, when Dr. Hardwick-Smith came by my room to check on me, I told her that I was upset about how things had been handled the night before at the hospital. She listened- and not long after our conversation- the hospital administrator came to my room to apologize and find out what had happened. It really meant a lot that Dr. Hardwick-Smith cared enough to do something about my concern- particularly because I had not asked her to do so- I just really felt she went to bat for me. I am just so thankful and fortunate to have Dr. Hardwick-Smith as my doctor for all these years. I would highly recommend her- and in fact I have to several of my friends! And though it takes me almost 2 hours to get to her office in the medical center (yes, I have moved that far away but just can not consider changing doctors!)- all I can say is that it has been well worth it! Pros: Highly competent & caring doctor and friendly staff! Cons: Wait time is variable- but that is expected at an OB/GYN's office. more

Dr. Susan Hardwick Smith is the best OB I have ever been to and I highly reccommend her as a docotr. She is extremely smart,professional and approachable. I feel it an honor that she delivered both my children. She came up on Mothers day to check on me and the baby. Most docs would have sent someone else. Her PA (brandi) and nurses (Virginia and the red head) are a great addition as well. Dr. Jurney is awesome too. I haven't met Dr. Beard or June but my friends say they are great too. Dr. H-S truly cares about her patients. I wish she could be my doctor for everything! Pros: everything Cons: nothing more

I have been using this clinic since 2003. At the time, I was looking for a practice that was all female, where I felt comfortable with all the physicians in the practice. Dr Hardwick-Smith and Dr Jurney fit what I was looking for perfectly. I was pregnant, and after discussing with Dr H-S my expectations for my delivery, I knew I was in good hands. My pregnancy went well, and my delivery was perfect! I saw both Dr Hardwick-Smith and Dr Jurney during my labor. Their work is amazing! Since my delivery, their practice has grown to include Dr Beard (who I have also met, and have high regard for), as well as 2 Nurse Practitioners. I recently went in for my annual visit, and saw Dr Hardwick-Smith's NP Brandi, who is wonderful as well. I have not met June, Dr Jurney's NP, but everyone in the practice will take the time to listen to your concerns, give you excellent care, and make you feel like a person as opposed to a chart. I have referred both my mother and my sister to this practice, as well as friends. They have all been equally pleased as I have been! Pros: Physicians and NPs! Beautiful office Cons: Sometimes a wait, but who can predict when a baby will decide to make his way into the world? I think waits are expected with an OB/Gyn more

I live close to the Woodlands and would rather take the time to drive to the Medical Center to see Dr. Hardwick-Smith than go any where else! I was very nervous as a first time Mom. Dr. Hardwick-Smith, Brandi (her NP) and the staff at CWCC made our first time parent experience absolutely wonderful. The staff was courteous and attentive throughout the entire process. No question was too small for their time and attention (and us first time Mom's can ask quite a few questions). I also had interactions with a couple of the other physicians in the office (Dr. Jurney and Dr. Beard). They were just as wonderful! It was comforting to know that you were in excellent hands no matter what. Delivery day was another nerve racking day for a first time Mom. Dr. Hardwick-Smith, once again, proved to be nothing less than wonderful. The care and compassion did not stop just because you delivered. My cell phone rang about 2 weeks after we were home and I noticed it was the doctor's office. I thought...oh they are calling to setup my 6 week appointment...Instead, it was Dr. Hardwick-Smith calling to personnally check on me and our new little one. WOW! Going to my 6 week follow up appointment felt like going to show family our new little one. Everyone was so excited to see her after watching me grow over the past 9 months. I highly recommend using Dr. Hardwick-Smith and CWCC for any of your OB or GYN needs. And for those nervous first time Mom's like me... you only want the best....well, this is the place! \r Pros: Wonderful Doctor, excellent care, great staff more

My experience at the CWCC was 100% positive. Before my 1st 7 week prenatal appt I experienced some bleeding. Brandi (Dr Hardwick-Smith's nurse practitioner) got me in to see her in just a couple of hours. She eased my fears and patiently answered all my questions through my tears. The next day she personally called to give me my lab results and patiently answered all my questions again. \r \r A few days later on a Friday night I started bleeding again. Dr Jurney was on call and she was very sympathetic and caring. I knew there was nothing to do but wait but she did not make me feel bad at all for calling her on a Friday night. Any time I had an issue, it was easy to get in contact with the nurse.\r \r At all my prenatal appointments with Dr Hardwick-Smith and Brandi, I felt as if I was their only patient. They kept me and my husband informed on everything and helped us make decisions along the way. Their bedside manner is wonderful...As a nurse, I KNOW good bedside manner! They took their time to answer all our questions and never made us feel rushed. They took the time to ask how I was feeling and really cared about the answer! At my delivery, Dr Hardwick-Smith was so calm, professional and caring. I really trusted her with the care of myself and my baby. And all the labor and delivery nurses there talked about how great she is!\r \r I cant say enough good things about Dr Hardwick-Smith and her staff. I wouldn't go anywhere else and I highly recommend them. Pros: caring, professional ataff, great bedside manner more

I have seen Dr. Hardwick-Smith for over 7 years now. I have 4 children, including fraternal twin boys that were born in May 2008. Dr. Hardwick-Smith has cared for me in all healthcare situations -- from cervical dysplasia to infertility to the surprise pregnancy later on of twins! She has taken an interest in my emotion well-being as well as physical. On top of being a fantasitc ob and gyn doctor, I developed serious pneumonia while 18 weeks pregnant with my twins. I was checked into Memorial Hermann for 1 week. The care I recieved from Dr. Hardwick-Smith (and Dr. Jurney) was amazing. After that ordeal, an ultrasound revealed the twins might both have Down's Syndrome. Again, Dr. Hardwick-Smith was there for me emotionally and physically. When I was scared to death of the c-section, Dr. Hardwick-Smith's bedside manner was uncomparable and extremely caring and kind. She has been involved in my life for years now. I would not ever consider changing doctors. Her nurses, including her Nurse Practitioner Brandi, are caring, compassionate and very competent. Dr. Hardwick-Smith truly is the best of the best. Anyone that has her as their ob/gyn caregiver can rest easy knowing they are in the best hands possible. Pros: She has 3 children of her own. She understands infertility and high-risk pregnancies from her own personal experience. Her medical knowledge is vast. more