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Coit Carpet & Drapery Cleaners

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2730 Crittenden Dr
Louisville, KY 40209

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(502) 694-7268
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Coit Carpet & Drapery Cleaners - Louisville, KY
Coit Carpet & Drapery Cleaners - Louisville, KY
Coit Carpet & Drapery Cleaners - Louisville, KY
Coit Carpet & Drapery Cleaners - Louisville, KY
Coit Carpet & Drapery Cleaners - Louisville, KY
Coit Carpet & Drapery Cleaners - Louisville, KY
Coit Carpet & Drapery Cleaners - Louisville, KY
Reviews
( 411 )
( 334 )
( 32 )
( 67 )
( 36 )

Best

Will reccomend

Worst

They cleaned an upholstered chair for me. The chair was wet when he left and I did not realize that one side of the back cushion did not get as clean as the other. The technicia...

Andre, my contact person and whom came to my home is wonderful. 6/6/2015

Rugs and upholstery cleaned very well. Very pleased with results. more

poor overall. 6/4/2015

I was told on the phone that this would cost $150 and was charged $289.00. I will not use or recommend your company again. RESPONSE FROM COIT Cleaning and Restoration of Louisville: Thank you for taking the time to review our company. I see that when you called in you requested 3 areas to be cleaned. Our customer service representative gave you an approximate quote based on average factors for 3 areas. In reviewing the estimate our cleaner wrote prior to cleaning for you, I see that the living room was considered to be a double area. I believe that this would have been due to the size of the room or because it is a combination area. Also, I see the estimate had deodorizer on two areas. The combination of these two factors affected your pricing. If you have any concerns with the quality of the cleaning please call us. We would be happy to re clean your carpets to your satisfaction. In addition, we will be sending you a gift certificate in the event you change your mind about using our services in the future. Thank you for your business. more

Employees were all very courteous and seemed to like doing their job. 6/3/2015

It was very nice for a change to encounter employees who acted like they were glad to be doing their jobs and they did it very well. I would definitely hire Coit again for future needs. Thanks for making it a pleasant experience! more

Would recommend 6/2/2015

I had 2 bedrooms and an area rug cleaned. I was so happy at the results. I could not believe how fast it was for him to clean the carpets. The COIT employee was very polite. more

No major complaints , all was good. 5/27/2015

Had my main carpet area done and two rooms and a chair. Was very pleased with the results and the service. BUT Just one thing I wasn't prepared to pay for was the $15 gas charge, this was not told to me at time of free quote. I let the person use our water supply which was no problem but was surprised at this extra fee. Really should let people know this fact. Thank You RESPONSE FROM COIT Cleaning and Restoration of Louisville: Thank you for the review. We are happy that you are pleased with our service. We do apologize that we didn't make you aware of our per invoice service charge. It is pre-printed on every invoice and it is possible that when you called to set up the estimates that we had left you that our customer service representative failed to review that with you. The good news is that we have only one charge per invoice so when you schedule the other estimates that we left you there will be no additional service charges. We are sending you a gift certificate for double the service charge which you may apply to the estimates we've already left for you or you may keep it for anything else in the future. Once again, thank you for the review and thank you for using Coit for your cleaning needs. more

very helpful and great job 5/26/2015

Everyone was very helpful and did a great job cleaning my carpets. more

Great job 5/26/2015

Zach Bell did a very good job and was a pleasure to have around more


Very pleased with the results and the efficeincy of the service tech. 5/22/2015

I would recommend COIT to anyone with carpet that needs a little extra TLC due to pets. Everyone has commented on how fresh it smells and how clean it looks. MY couch also benefitted from the same care. Thank you very much. more

Helpful and quick service! 5/15/2015

COIT Cleaning and Restoration installed carpeting in our home over two installation periods. The technicians were very friendly and helpful. The prices were pretty reasonable, and I would use them again should I ever need to. more

Their high quality, unique service has rescued my throw rugs! 5/8/2015

I've had COIT Cleaning and Restoration of Louisville out a few times to pick up my large throw rugs, room size, and take them back to their facility to clean them like they were new. The work they do is 10 times better than when someone comes to your house and just steams them. This offsite cleaning is not available from a lot of cleaning companies, so the unique service gets clean what just isn't possible in a living room. I've already recommended them to my neighbors and friends, and will continue to use them myself. more

Sofa/Carpet 4/17/2015

The carpets looked great after the cleaning. The sofa still had a smell after the cleaning, but the technician came back to respray. The smell didn't go away, but the company did everything it could. more


Dissappointed with service 3/30/2015

While I understand that all stains can't be removed, however I feel that with a little more effort, more of our water stains could have been lifted from the carpet. My husband was able to remove much more of the water stains with a household carpet cleaner than was removed by your company. I was able to take a little Dawn detergent and water and remove stain left by table markings and remove the stain that was left by your representative. We were told the carpet cleaning would take 2-3 hours but your representative was in and out in 1 1/2 hours. So generally we feel that with a little more effort we could have had better results. Definitely, not worth $280!! more

All services provided very good. 3/30/2015

Will call Coit again as services required come up in the future. more

Excellent job! 3/29/2015

The employee was very courteous competent and friendly. Will use Coit again. more

Rushed, Furniture Left In Place, Lied to, Edge of Carpet Not Even Touched 3/29/2015

My review summary basically sums it up. Cleaner was an hour early, which did not leave time for us to move furniture. Cleaner explained $139.00 was the lowest amount he could charge, which was more then the discounted price for two rooms. Then he said we could add one couch for cleaning, or another room, which was a little more then $139 which I agreed. I did not have time to move everything out of the other room before he started to spray a pre-cleaner. After I got everything out and my socks were full of cleaner, I walked out to the living room and he was done. The couches looked like they weren't moved much, so I asked if he had moved them. He said yes, but when I checked after he had left, the carpet was untouched. The edges of the carpet, particularly in the sitting room was untouched. It is still matted down. I paid for the deodorizer and guard. He walked into the each room with his shoes on to apply, after he came in from outside. I had to towel off floor after he left. I rushed in from work to meet the cleaner, because of the hour change and it only took him about 30-40 minutes to complete 3 decent sized rooms. I didn't have time to inspect right then and there, the whole experience was a blur really. I feel I just got robbed of 200+ dollars. more

excellent and fast service 3/29/2015

carpets picked up; salesman in and out quickly and gave best deal more

Great job as always 3/29/2015

Coit clean our carpet, tile, and a couple of chairs. They did an excellent job as usual! Joel was very professional, courteous, and also demonstrated a lot of pride in his work. more

Good 3/29/2015

I had some carpet and ceramic tile cleaned. The carpet was great and most of the tile was done very well. There are a couple of tile areas that were only partly cleaned and really look bad. I will probably use Coit again but will pay closer attention to make sure the complete job is done. more
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The Nation's Largest and Most Experienced Carpet Cleaning, Drapery, and Upholstery Cleaners

Owner Message
    • Air Duct Cleaning
    • Blinds
    • Broken Pipes
    • Cleaning Services
    • Debris Removal
    • Document Drying
    • Draperies
    • Drapery Cleaning
    • Dryer Vent Cleaning
    • Duct & Vent Cleaning
    • Fire
    • Mold & Mildew Remediation
    • Mold Removal
    • Odor Removal
    • Roofs
    • Tile & Grout Cleaning
    • Upholstery
    • Upholstery Cleaning
    • Water Damage Restoration

Additional information
  • Hours: Mon-Fri 7am-6am ; Sat 7am-3am ; Sun Closed ; Appointments Available ; 24 Hour Emergency Service Available
  • Neighborhoods: Fairgrounds
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