A major water leak is always upsetting, and emotions tend to run high until the situation is under control. Tim was fast, efficient, easy to deal with, and a very calming influence. He explained what he found during his initial inspection and how he was going to deal with, and then quickly set up his gear. He was cheerful and entertaining as well. He also called, even if he was going to be just a few minutes late. When the drywall repair person came to replace the water damaged ceiling, he commented on how thoroughly the area had been dried and said whoever did it really did a great job. I would recommend Chem-Dry of Seattle to anyone.
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